Wallpaper was coming off the walls in the bedroom, the window had been left open all dayy, which I understand for freash air however the room was freezing, I put the radiator on full but after 3hrs it still wasn't warmed up, I went for a shower and the water was cold, the shower leaked and flooded the bathroom. After a couple more hours the radiators started to feel slightly warm, I went to reception and they said the would have a look but they didn't, second time I went down they said that as the radiator had started to warm they wouldn't move me. The radiator did not fully warm up and the room was freezing all night. Would not reccomend staying here, needs major upgrading to reach an acceptable standard.

Originally put in the annex. As soon as we opened the door, the smell of mould, damp hits you, the condition of the room was poor, dated and tired. The bathroom seals had black mould. I wouldn’t say it was fit for someone to sleep in. It just looked like it had been sat there for 12 months untouched maybe. I called reception and she didn’t seem surprised by my reaction. We had got the room for a good price so I’m not sure if we were out there because of that factor. We were moved into the main hotel building, the room was marginally better. Dated, old, tired, not had a deep clean in a while, stains and rips on the carpet, dust build up, bathroom needs a reseal however the bedding was clean as was the toilet although the towels were so hard and dry. No fan in this room but there was in the original, coffee machine but no pods, the hairdryer was dirty and grimy. I personally wouldn’t recommended this hotel to anyone, we stayed due to location for a friends birthday a few miles away. I appreciate we managed to book at around £20/25 less than the normal night rate but even then, it isn’t good value. Basic requirements barely met, definitely not met in the annex room. Sleeping wise, walls are thin. You can hear your neighbours going to the toilet, running the tap, general chit chat, switching plugs on/off, turning lights on, even turning in bed. You can also hear everything from the corridor as well. The only plus for this hotel was the location for where we needed to go

Lovely hotel with lovely staff.

The bedroom appeared to not have been cleaned!

Where do I start !! Bedroom - no towels. Run out of loo rolls. Toiletries not as described as shown on website. A dress was hanging up in wardrobe (not mine). Bathroom was mouldy Dining room. Carpet needed a vacuum there was chips on the floor at breakfast so clearly no one had vacuumed up from the evening before. it was the same poor state the next day at breakfast. If you state the veggie sausages where quorn then you should serve quorn (though I did get quorn on my second day) The lounge carpet smells really bad hence I decided not to eat in there with the dog Needless to say we won’t come back even if it was free

Attended a wedding here - perfect place for this Rooms are large and clean. Food was good

The Higher Trapp Hotel was lovely. The staff were friendly, the rooms were very clean and comfy and the restaurant for dinner and breakfast was very good! I'd stay here again if in the area.

Nice hotel in heights of Burnley Altham Padiham area 👌