Overall, good experience.

This property was listed incorrectly as a 4 star on Expedia website. When we got there it was a 3 star. The hotel was shabby and no one could speak English apart from the manager who wasn’t there! We had booked 2 king size beds but got 2 double beds as the rooms were very small and compact. The shower was broken. Total rip off.

Nice

Very bad experience poor condition

The staff were very friendly and helpful.

The staff were very friendly and helpful.

It was very noisey place couldnt sleep.

It was very noisey place couldnt sleep.

Terrible hotel, smelly and inadequate ventilation.

The hotel was very nice, situated at an amazing location in Gueliz Marrakech. Amazing tradditional food places and supermarket just a few minutes away from the hotel. The staff of the hotel was very kind and helpful who gave us an amazing service throughout our stay. The roof top pool on the terrace of the hotel was a just a bonus. The friends and I thoroughly enjoyed the stay and were highly pleased with the comfort and the service the hotel had to offer. If we were to travel again to Marrakech would definitely consider Hotel Mont Gueliz for our stay.

The hotel was very nice, situated at an amazing location in Gueliz Marrakech. Amazing tradditional food places and supermarket just a few minutes away from the hotel. The staff of the hotel was very kind and helpful who gave us an amazing service throughout our stay. The roof top pool on the terrace of the hotel was a just a bonus. The friends and I thoroughly enjoyed the stay and were highly pleased with the comfort and the service the hotel had to offer. If we were to travel again to Marrakech would definitely consider Hotel Mont Gueliz for our stay.

We stayed here as a a family of 12 in 3 rooms over 3 floors (wanted to be on the same floor but couldn't accommodate as rooms not big enough). The location of the hotel is on a cross road junction so can get noisy all night (as the locals love using their car horns). The rooftop swimming pool is unmanned and so can be dangerous if you've got small children and was not clean. Positives - the staff were always willing to assist with any queries re room, service, excursions etc. All our rooms had a balcony so you could enjoy the atmosphere and ambiance of the locality. In addition we could see the amazing Atlas Mountains from our rooms (amazing views) There is a bus stop directly outside the hotel which takes you to the central square, masjid and souks

We stayed here as a a family of 12 in 3 rooms over 3 floors (wanted to be on the same floor but couldnt accommodate as rooms not big enough). The location of the hotel is on a cross road junction so can get noisy all night (as the locals love using their car horns). The rooftop swimming pool is unmanned and so can be dangerous if youve got small children and was not clean.Positives - the staff were always willing to assist with any queries re room, service, excursions etc. All our rooms had a balcony so you could enjoy the atmosphere and ambiance of the locality. In addition we could see the amazing Atlas Mountains from our rooms (amazing views)There is a bus stop directly outside the hotel which takes you to the central square, masjid and souks

A well placed hotel approximately 2 miles from the main square. You can walk into the town center, but the no.1 bus just across the road also meant it was a short ride away (4dh). The hotel is on a main road, so if you are a light sleeper the traffic noise could be a problem. The room was okay, didnt have the whoa factor but then youre only sleeping there, and it was cleaned every day and had air con. The hotel also has good WiFi links. I like my tea in the morning, and the room didnt have a kettle or cups. So every time we wanted hot water we had to call reception who would either bring up an insulated jug full or two glasses worth of hot water. Cant fault their helpfulness, one night I was unwell and the guys on reception jumped too and assisted me, so Im really happy on that point. Only had breakfast once which was okay, but it did surprisingly lack fruit and was very carbs heavy. Reception was helpful pointing out places to go, and they organised the taxi ride to the airport which was 140Dh not 120Dh pp as quoted.

A well placed hotel approximately 2 miles from the main square. You can walk into the town center, but the no.1 bus just across the road also meant it was a short ride away (4dh). The hotel is on a main road, so if you are a light sleeper the traffic noise could be a problem. The room was okay, didn't have the whoa factor but then you're only sleeping there, and it was cleaned every day and had air con. The hotel also has good WiFi links. I like my tea in the morning, and the room didn't have a kettle or cups. So every time we wanted hot water we had to call reception who would either bring up an insulated jug full or two glasses worth of hot water. Can't fault their helpfulness, one night I was unwell and the guys on reception jumped too and assisted me, so I'm really happy on that point. Only had breakfast once which was okay, but it did surprisingly lack fruit and was very carbs heavy. Reception was helpful pointing out places to go, and they organised the taxi ride to the airport which was 140Dh not 120Dh pp as quoted.

Please avoid

I picked this hotel because they advertise having a gym. They don't. They also advertise cable tv and they don't. Check in is at noon but the room wasn't ready so I had to wait. They also gave extra taxes at checkout. One front desk lady was nice but another super rude and annoyed she had to get change for me . Also advertise sauna and they didn't.

I picked this hotel because they advertise having a gym. They dont. They also advertise cable tv and they dont. Check in is at noon but the room wasnt ready so I had to wait. They also gave extra taxes at checkout. One front desk lady was nice but another super rude and annoyed she had to get change for me . Also advertise sauna and they didnt.

Very nice stay, staff were always very helpful, even with some difficult to understand english, good swimmingpool, and the hotel is near to everything you can ever need.

Reasonable 3 Star hotel, met expectations, provided value for money

The hotel itself was great, though there was one big mix up that caused quite a struggle for our stay.Expedia booked our rooms through another booking agency, and doesn't work directly through Hotel Mont Gueliz, so upon our arrival to the hotel our reservations were not listed in the Hotel's computer. They needed a rather large deposit for our first night's stay since they had no proof of our reservation (my confirmation email through Expedia wasn't enough for them)Expedia needs to find a way to work directly with this hotel so mix ups like this don't happen.

The hotel itself was great, though there was one big mix up that caused quite a struggle for our stay. Expedia booked our rooms through another booking agency, and doesn't work directly through Hotel Mont Gueliz, so upon our arrival to the hotel our reservations were not listed in the Hotel's computer. They needed a rather large deposit for our first night's stay since they had no proof of our reservation (my confirmation email through Expedia wasn't enough for them) Expedia needs to find a way to work directly with this hotel so mix ups like this don't happen.

Everything was fine except the internet connection. I stayed at Mont Gueliz for five nights and i could never enter the internet. Even thougt it said on hotels.com (before booking) that it was part of the package. For me it means i didn´t get what i paid for. And i had to spend time and money elsewhere to enter the internet.

Very average. Unfriendly. Breakfast poor. No bar. Pool shut. Very basic. Wont stay again.

One room I booked no record we waited over an hour in d loby receptionist can't speak English, toilet not flushing only one toilet paper in a four shared room, we have to ask each day , it's a bad experience for us . Unrecommendable hotel....

There was a building site next to the hotel building and so noise during the day. In the evening, I could hear doors closing in other rooms on different floors - got woken up a few times every night I was there. The location was on the moan road but quite far away from the attractions.

There was a building site next to the hotel building and so noise during the day. In the evening, I could hear doors closing in other rooms on different floors - got woken up a few times every night I was there.The location was on the moan road but quite far away from the attractions.

nice clean and good price

Total disaster from start to end. The reception was extremely unfriendly and refused to give me a room although I had booked and pre-paid the room using Hotels.com app for iPhone. I was on the phone with Hotels.com and a very helpful person sorted out the situation after speaking to the reception. The room was tacky and not properly cleaned. Very noisy where you could here both the elevator, hotel guests and the rest of Marrakech just outside the window. Will never ever stay there again.

desk staff was very rude to guests using embarrassing comments to wait in line, not even a hello or welcome. I paid for one room two double beds for 4, but desk staff was insisting i have reservation for two single beds for 2. luckily i had my IPad with me to access my reservation and prove it. the employee didn't care about what I think or said. all towels and bed sheets were wet when delivered. no parking at the hotel, and the staff refused to make suggestion to where to park citing responsibility issues.

desk staff was very rude to guests using embarrassing comments to wait in line, not even a hello or welcome.I paid for one room two double beds for 4, but desk staff was insisting i have reservation for two single beds for 2. luckily i had my IPad with me to access my reservation and prove it. the employee didn't care about what I think or said.all towels and bed sheets were wet when delivered.no parking at the hotel, and the staff refused to make suggestion to where to park citing responsibility issues.

Will not clean room on time even after requesting for it, and hen they do they bring wet towels or beddings.