Stayed for just over a week... staff lovely, buffet breakfast really good with alot of choices, pool great and east side location suited us as central to Walking Street and Pra Nang Beach and right at ferry jetty. Nice big room with King size bed... would stay here again.

The service was excellent and the staff were very friendly and accommodating. The room was cleaned well every day. The pool area was well maintained and the breakfast had a variety of good food. The beaches around the area are incredible and there are plenty of good restaurants around as well.

Everything was great besides the bidet in the bathroom was not working even after they said they fixed it. Breakfast was great. Staff was awesome! They even gave me an upgrade. Will definitely go back :))

Loved the cleanliness and it being a bit away from the town. But still close enough to walk

The place was fine and staff were good. The water pressure was awful and the pillows felt like they were made from stone. Those were the only criticisms of note.

Thank you for a wonderful stay at the Railay Princess. Clean room, very nice staff and cold air conditioning!

The resort was so much better than we had anticipated. We were greeted with smiling staff, a welcome drink and cold towel. Our room was super spacious with a wonderful balcony with views of the towering rocks, pool area and playful monkeys. The breakfast buffet was the best we had during our 5 island hop. Really good quality food, great variety and continuously refilled. A new bottled water was provided in room for each guest daily, and from our experience, they didn't mind guests refilling at breakfast station which is not always allowed. Thanks goes to the staff for not over scrutinizing the guests, this was a refreshing experience!! I'm not sure why people insist on writing reviews complaining about a bad smell. The resort is located in a natural environment, it is not Disney World! The smell that everyone is mentioning is not faulty water system, it is the smell of surrounding mangroves. Mangroves do have a sulfur (gassy) smell on occasion when the tide is low. Wonderful pools and nice gym. Everything is easily accessible from this location. We loved Railay!

Great

Very good , well recommended

The staff are excellent. This location is very nice for all kinds of activities from hanging around the pretty beach to boat trips to the islands. Its not on the west side, but its so close it does not matter. You can save money and book this hotel and walk to the west side very easily. Only accessible by boat, but the boat trip is short and pretty simple. Shopping like crazy close by. Very chill area.

The staff are really nice. The pool was beautiful and the food in the restaurant was great too.

Average hotel. Good location, clean enough, food was fine, and pool was nice. Only major complaint was that the shower did not warm up enough.

Wonderful Hotel. 2 min walk to the East Railay Pier. Super convenient location. Hotel was quiet. Front Desk Mgr Thanannat upgraded us to a room that was perfect. He was very welcoming and made our stay a pleasant one. Breakfast is Excellent. Wifi signal could be better but it did okay. Great Staff!

Good value. Clean hotel. Helpful staff. Decent breakfast. Easy walking distance to beaches. Rooftop infinity pool is very nice.

The hotel was in a great location, it was nice having a buffet breakfast in the morning.Leaving there was great as the boat was directed by them and very convenient . Only downfall of this resort was hard pillows.

Easy access and walkable to everywhere Great staff and mattress Showers not hot but who cares its refreshing

Very comfortable hotel.

A good hotel; however, needs better washrooms.

This hotel is a good option for staying at Railay. It is very close to the East Railay pier, so if you are travelling with luggage, it is easy to get to and from. The rooms are spacious with good sized balconies. Housekeeping wasnt great though. There are horrible drain smells from the srain in the bathroom.floor sometimes and the bathrooms weren't cleaned thoroughly during our stay, only on arrival. The pool areas are good, and the pools are clean. Breakfast wasn't great. The food is kept in heated buffet servers, but they are not kept heated, so hot items like eggs and sausages are cold.

Great property! Nice and spacious room with all the amenities needed. Staff is super friendly. The only recommendation I would have is to add some extra lights, it was super dark in the room since there is only one light close to the door.

Great location right on Railay island although only way there is by boat which gets more expensive after 6pm. Staff was slow to respond after a few things started off broken in the room and no one came to collect laundry after multiple requests so just dropped it off at the front.

Nice location, very quiet

Our recent stay at Railay Princess Resort & Spa, a 4-star hotel, presented a blend of positives and areas for improvement. The room, while comfortable with firm beds and efficient air conditioning, faced the downside of a renovation site, impacting the view and introducing unwanted noise and odors. The presence of monkeys, although naturally occurring, limited our use of the balcony. The Christmas buffet and show, while enjoyable in spirit, came with limitations. Seated upstairs, our view of the show was restricted, lessening our experience. Additionally, the cost of almost 1900 baht per person felt steep, especially considering it was more than a regular feast meal for four. While understanding the premium of Christmas events, it was a bit disappointing. Breakfast offerings were basic but decent. The two pool areas stood out for their pleasantness, and the staff's service was notably good, showcasing Thailand's warm hospitality. The overall ambiance of Railay, resembling a hippie town with numerous weed spots, wasn't entirely to our taste, though the beach itself was lovely. In rating the hotel, considering its 4-star status, we'd give it a 3 out of 6. The specific location of our room and the Christmas event pricing significantly influenced our view. It's a suitable option for those looking for simple accommodation in Railay, particularly during the high season.

Great breakfast and awesome pool. Staff was courteous and helpful, truly amazing

We had requested some information about how to get to the hotel but there seemed to be some communication issues. All sorted in the end. The stay was amazing. The breakfast was a good start to the day. The rooms were cleaned well each day considering the amount of sand that seemed to appear each day from us. The beaches are stunning and we could easily have spent another four days and been very happy. The hotel is located next to the floating pier so very easy to get to. Would definitely stay again.

I needed a one night stay in Railay and this seemed like the best value. Honestly, it’s fine. Nice spacious room BUT incredibly hard bed and pillows made for a lousy night’s sleep. Plus poor room lighting (they give you a torch (though no battery)because the bed light doesn’t work.

Great place Amazing breakfast buffet 5 diamond Staff

Great hotel with excellent food, very nice staff and great location. The spa was also great with an amazing view, where we enjoyed a couple's massage after our long flight.

There is only one swimming pool at this property. We found it to be often busy and no sun lounger available. The spa is lovely and overlooks the lake. The gym is adequate. The barman was most welcoming and would always oblige with signature cocktails 🍹🍹

I have been staying at Railay Princess since 2016 and experience a variety of great satisfaction but also with occasional frustration. This trip July 2022, they charged me THB150 for a face towel that was stained from the red rocks of Railay hills. It was raining and we got caught on a hike - and how ridiculous to charge for the stain as this is what a Hotel should provide even if it means its a stain - how else did you want us to wipe off ? Our OWN TOWEL ? Why do we Boook a Hotel then ? SO UPSET and reception is like talking to a WALL. Other than that, pick up arrangements, breakfast, aircon, hot water - every works.

Excellent stay as always, great location on Railay East. Nothing much to complain about, the only issue was low water pressure on occasion.

The proximity to the pier was excellent upon arrival. A quiet resort, a short walk to the main Beach. One pool was a light green in colour. We were close to septic tanks, with an unbelievable / horrible smell. The buffet breakfast had 3 choices for vegetarians- eggs, toast and fruit. Limited gym, A/c was broken in the gym. However the price was right