Great

This is a good three star property in the low season... Breakfast is okay if you stick to fruits and coffee. Pastries and cakes are hit-or-miss / dry with little flavor. Juices are always watered-down. Cleanliness and upkeep of the indoor/outdoor pool areas, bikes and fitness center is below standard. Housekeeping in the room 302 was excellent.

This is a good three star property in the low season... Breakfast is okay if you stick to fruits and coffee. Pastries and cakes are hit-or-miss / dry with little flavor. Juices are always watered-down. Cleanliness and upkeep of the indoor/outdoor pool areas, bikes and fitness center is below standard. Housekeeping in the room 302 was excellent.

Theres so much for the kids to do at the hotel, we had a hard time getting them out to see all of the attractions in the area. Very friendly staff, very professional.

There's so much for the kids to do at the hotel, we had a hard time getting them out to see all of the attractions in the area. Very friendly staff, very professional.

otimo

Got in the hotel and my reservation was cancelled. Called expedia and my reservation was ok. I booked 3 rooms and they gave me 2 rooms for the price of the 3 rooms. At midnight someone opened my door while I was there with my fiance. It was the worst hotel I have ever stayed.

Lovely hotel in cute town. Really enjoyed staying here for a wedding - relaxing and great breakfast.

The hotel is under construction and they never said it on the web site or when you make the reservation, that's really BAD. Also the treat at the front desk was very bad. Didn't feel well treated or respect when I asked to change rooms and a better category .

I've spent 4 nights in this hotel, and anded up paying a price through Expedia way lower less than a half than what I'd have paid directly to the Hotel or any one of the travel agencies in Brazil. Hotel facilities are excellent, room is huge and hotel staff is very friendly and nice. They were always helpful on getting us local tips for things to do and restaurants. Breakfast was very good and hotel location is also excellent. All restaurants nearby offer free transpoprtation, but walking to the downtown was just a 15 min run.

Excellent

Nice place w/ some nice amenities if you use them. We didn't have time to. Gramado itself is a garden community and so are the grounds around the hotel. However, the staff rarely ever greeted us upon entering or leaving the hotel. Really didn't feel welcome. Parking is crowded but worked out ok. Breakfast is lovely with fresh fruits and a beautiful display with seating available in a garden like setting. Too many sweets for our taste. The evening buffet appeared to be left over from lunch. Our room was clean and comfy. However, only one drinking glass? We felt it was terribly overpriced unless you take advantage of the spa facilities and other ammenities. We moved down the street to the Sky, a simpler hotel but an awesome breakfast and friendly staff.

The hotel is clean , well located and offer mini golf, tenis court, swimming pool ( outside and inside) and transfer to dowtown Gramado. I really recommend it.