I checked in at 3:00pm. on September 17th and stayed just 1 night. I have had a rough couple of weeks and am bouncing around hotels. The woman at the desk asked if I was just passing through, and in my exhaustion, I let my situation slip. She could have dismissed it or given some sort of platitude, but she asked more about it and genuinely seemed to show compassion. It didn't change my life, but it made me feel good and took a little weight off my shoulders. It's been a while since I've seen some human kindness. Unfortunately, I can't recall her name. I didn't see her after checking in, and I didn't want to seem like a creep asking after her, but I hope she sees this and is commended for her ability to turn me into a grateful customer before I even made it to my room. It was such a short stay that I didn't get to interact with much of the other staff, but the ones I did meet were very friendly and warm. The hotel itself is very clean and quiet and close to some great restaurants.

Very nice hotel and location. I highly recommend to anyone traveling for work or just leisure.

Plenty of towels not just 2 sets

I find mouse poop near the pancake machine and the spa no working

A quick review of half the parking lot as I walked in showed 7 lights needing replacement. The parking lot was very dark. Felt like an easy target for smash and grab thieves out of cars in a dark lot. Room 316 air conditioner was excessively loud. Definitely needs attention

Great place, friendly staff and awesome breakfast..

This was the best holiday inn express we have ever stayed in. The room was huge and everything very clean.

Very clean and quiet

Great hotel, clean and room comfortable. Pool area has a nice place to relax outside. We went to Texas restaurant within walking distance.

Staff was rude and took extra money off my card.

The hotel itself was fine. Many places to eat and shop very close. The beds were horrendous. They felt like the supports under the mattress were about to break. Very creaky, made noise every time you readjusted, and felt like the mattress dipped in the middle. The pool was nice, the Spa jets didn’t work, and the whole pool area was filled with unattended kids. The parents were out in the outdoor living space not paying attention to them fooling around in the spa or jumping backwards into the pool. Not inherently a hotel issue, but a potential issue with zero staff even checking in at all. Breakfast was good, not great, but what you expect for a hotel breakfast. Staff were nice. For one night it was fine but we were definitely glad our stay wasn’t longer.

Breakfast ends at 9AM... WoW

Great value

Hotel was clean and the staff was very helpful. They had an included breakfast which wasn’t the best but it was still good and also very convenient. Also had a nice outdoor area with a fire pit and grill we could use and plenty of seating.

Was a quick stay . Just overnight, but the desk attendant was awesome and beautiful! Check in was fast and we had a great stay!

Very good experience. Would definitely go there again!

No issues at all. up to HIE standards and more!

Facilities seemed clean enough but the room was dirty dirty dirty. Walls had stains all over them, bathroom vent had what looked like mold all over it, towels had hair on them, everything just seemed dirty. Unfortunately not a pleasant stay since the room is what we stayed there for. Pool and breakfast were fine for the kids but didn't get a good night's sleep with the cleanliness of the room.

Quiet, clean comfortable bed. Good breakfast, nice dining area.

Great hotel and location

Everything was clean and beds were surprisingly comfortable. Breakfast was great with a decent selection of items. Staff was friendly and helpful.

Lovely hotel lots of shopping and food options around the hotel.

Beautiful hotel , big rooms , convenient . Close to stores and professional and friendly staff .

Very, clean and close to where I was going.. nice indoor pool as well..

Very nice pool and room!

I want to outline the staff at the reception. Very friendly and helpfull. The room was large and offered everything needed.

Very nice

Check in was great, friendly front desk staff. Hotel feels on the smaller side in the lobby and on the main floor hallways, but it’s very clean. Room and bathroom were clean which is my main concern since we just need a clean place to sleep while visiting family in the area. Bed and pillows were so soft and comfy! Location is great as well, plenty of shopping and food choices. Safe location as well with enough parking.

The room was just the right size to be accessible with a scooter but not so much it drives up the price point. Nice dining area...I'll check that out in the morning. Very friendly staff. The pool has a lift for those that can't walk or jump into the water.

Nice hotel.

It was a great stay for my family.

This property is an ideal location. Staff are very friendly. We will deffinintly be back!