Room was clean, bathroom clean. Easy check in, front desk very nice. No elevator, my room was on 2nd floor. I would stay again. Breakfast was available but a large group had sat before me and had to wait for food to be replenished.

I rarely complain about anything. I am disappointed in both the service and cleanliness of my room. The bathroom was dirty. It appeared the shower had not been cleaned from the previous guest. Disgusting for a hotel room. I was charged for my room twice. The attendant said the first one didn’t go through and and now I’m showing 2 charges. I contacted the front desk who said they would have to take care of it in the morning. I spoke to them the next morning upon checkout. They said a manager was handling it. They left a voicemail saying it was refunded. I actually saw a third charge go through. I called back after I left and they removed the third charge but the second one remains. I called back another time and was told to give it a few days to refund. I was skeptical because both are showing as posted on my CC statement and not pending. I will be contacting the hotel again to get this taken care. I’ve wasted a lot of time on a dirty room and a terrible customer service experience.

Beware there is no elevator. Rooms smelled. Multiple people complained about bugs, didnt see them myself. The mattresses were like sleeping on a concrete slab.

Very friendly service. Good breakfast with eggs, sausage, potatoes, cereal, waffles, etc. Bed comfortable. No elevator so we carried our luggage up stairs, was fine for our younger family but would not be good for older patrons. Overall good stay.

Good

Very convenient for work

Unkept, dirty, almost gloomy. The room was dirty and had cobwebs. The comforter was stained. The staff was ok but not engaging at all

Near our destination, rooms are adequate, continental breakfast adequate