Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.

Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours

Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours

It would be better if there’s FREE hairdryer in the room. And we had contacted the hotel for pick up service,but no one came to the airport... Anyway,the price is good and the room is clean.

Big cold room with no view.

The staff were very polite and helpful.

모든 면이 마음에 들었고 좋았습니다. Everyrhing is fine, and I want to visit there again if I go to Cebu. Thanks a lot. Good luck to you all.

Nice enough. Cheap but basic with nice front staff.

Nice enough. Cheap but basic with nice front staff.

I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.

I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.

Wifi was very fast.Breakfast was simple.I had no fridge which is probably normal for standard room

This is a 3 star hotel with 5 star service. I booked a standard room with a queen bed. The bed actually was more of a king size (two twins together). The room had a window, but no view. The view was of an interior building passage - nothing to look at.The staff here is incredibly friendly and helpful. I would stay here again for the staff alone. Breakfast was included with my room rate and is open all day. Yes - you can get the breakfast all day and it is made-to-order as opposed to a typical buffet style.The location was very convenient. Walking distance to Osmena circle, restaurants, grocery, pubs. Super easy to catch a taxi, habal-habal, or Jeepney around the hotel or at the circle. My flight arrived very late (1 am) and the front desk had my paperwork and ready for me when I arrived at 2 am. I have no hesitation recommending Pillows for anyone looking for a quality stay at a reasonable rate.

This is a 3 star hotel with 5 star service. I booked a standard room with a queen bed. The bed actually was more of a king size (two twins together). The room had a window, but no view. The view was of an interior building passage - nothing to look at. The staff here is incredibly friendly and helpful. I would stay here again for the staff alone. Breakfast was included with my room rate and is open all day. Yes - you can get the breakfast all day and it is made-to-order as opposed to a typical buffet style. The location was very convenient. Walking distance to Osmena circle, restaurants, grocery, pubs. Super easy to catch a taxi, habal-habal, or Jeepney around the hotel or at the circle. My flight arrived very late (1 am) and the front desk had my paperwork and ready for me when I arrived at 2 am. I have no hesitation recommending Pillows for anyone looking for a quality stay at a reasonable rate.

everything was good, just hope that the elevator speed was a bit faster...

I have stayed in Pillows previously, I highly recommended it to my friends and family. All areas of service are of the highest standard.

I have stayed in Pillows previously, I highly recommended it to my friends and family.All areas of service are of the highest standard.

Good location near Fuente and Doctors Hospital good breakfast great coffee good service and always smiles and hello from staff Only problem is their towels don’t smell fresh but dirty although they’re clean! I think the detergent they use smells bad or they don’t use enough but it’s the only thing I really didn’t like.

Location, being within walking distance to many eatries and entertainment

Pros:1. Our room was clean - bed sheets were clean, pillows nice, bathroom clean2. Staff was very friendly and helpful. Spoke English well3. Breakfast included in our purchase - eggs, rice, tuna, or you can get meat. Coffee and Orange juice is included (coffee is surprisingly tasty)4. Location - didnt explore Cebu too long so couldnt say much except that its a 5-10 minute walk the busy centre. There are malls nearby, lots of food (if you are not vegetarian! haha.)5. Can sit in the dining area and work on laptop if you need - has wifi and tablesCons:1. Pricier for budget travellers2. Poor and weak WiFi in room (barely worked unless we put our phone or laptop by the door or in the hallway.I would recommend this place if you can afford it. Mid-range hotel price. Clean, friendly staff, comfortable beds. Our first two days travelling from Canada to Asia were spent here and we got good rest.

I like that its very clean and staff is sweet. I just didnt like the wifi being slow and nit having a pool.

Great location lovely staff. AC was very weak, room was warm to hot. otherwise a great stay.

it was good for the price convenient location and staff very nice

WiFi is so weak signal, but service is good

Nice and clean place. Staff helpful. Simple but comfortable.

At first look, room looks rather clean. However, to our displeasure, the staff did not change the necessary sheets every night but simply make the beds. Not sure if this is a practice in this city. Also, there are a lot of house rules that are hidden. You can look out for a small sticker in the room mirror that advise about hair dryer rental charge and gym operating hours written only on the door of the gym instead of at the front desk.The 2 security guards make up for everything. They are the nicest people we met in cebu!

it is a basic hotel. the location is good.walking distance to many restaurants and mall

Supervisor Mark is very friendly and accommodating from day 1.

The place didnt exude a happy environment....reception staff are too wooden and dont display cheerfulness.

The place didnt exude a happy environment....reception staff are too wooden and dont display cheerfulness.

Very accommodating staff and room is colorful and cute. Should improve restaurant exhaust air because smells all over the ground floor including lobby area. My over all feedback is great place to stay. Thank you for taking care of me. Will be back soon.

Will recommend this hotel. Rooms large and clean, and very comfortable beds and a great breakfast that was alvailable all day. The free use of the gym which is all new equipment made the hotel a definite return.