The place was clean, quiet and with a traditional charm but a bit outdated. The rooms were huge by Japan standards (for 2 people) and the Onsen area was clean as well but a bit outdated and simple. Breakfast & dinner were delicious but not amazing. Overall a pleasing experience.

Good, clean, nice location, good food, friendly staff.

First of all, this is small ryokan only 7 rooms. People called it dated accommodation but it's just the way we like it. We don't want brand new ryokan, we want something old but clean and well maintained. How to get there? From Hakone Yumoto Station take Hakone Tozan Train, you can bring your big luggages inside just fine. Drop at Gora Station then take Hakone Tozan Cable Car. Take the cable car and get out on OH 58 Koen-Shimo. Go downstair a little bit, there is a T section right in front. Go right and walk about 100 metres, take right on 2nd intersection. It's going down hill about 20-30 metres. Or just use google map. This is the best way and shortest way if you carry big luggages with you like us. You don't need to carry your luggages up hill 40 degree up, it's very challenging. Onsen They actually have 3 baths, 2 baths are public men and women, they switched them at certain time. As usual you notice it from the blue and pink flag. There is another one which is private onsen in which you book early when you check in and you have 30 minutes of private onsen. It's semi outdoor but without shower so you, first, take a show in the public onsen and then get inside the private onsen. A little bit ackward but it's alright. On this particular onsen, the water is whitish due to strong content of sulfur. I guess it's near owakudani. Food Absolutely fantastic, it's art and delicious. Come empty, it's big dinner and breakfast. Try Yumesho and Hakone Beer.

The hotel is very close to Koen Shimo cable car station (less than 5 min walk). Food was amazing (traditional Japanese banqurt style dinner and breakfast included), and service was very attractive throughout my stay. They are very caring to my 8 month old son too. The view of the mountain outside of the lobby n room is spectacular and peaceful. The onsen are perfect and bonus that we get to book the outdoor onsen as private for 30 min each day. Very serene to soak in their onsen and that is definitely the best amenity of this onsen ryokan. They only have 8 to 9 rooms so service is very personal and enthusiastic!

Stayed for one night at Lalaca and wished we could have stayed longer. The ryokan is located about two blocks away from Gora and Koen-Shimo Station. Room and hot springs are clean and provide all the necessary ammenities (soap, shampoo, toothbrush) plus more, with skin care lines provided in room for both males and females. The traditional dinner and breakfast were tasty and filling, enjoyed with a nice view of the mountains and in a comfortable yukata. There is also luggage service available to send your luggage to/from Hakone-Yumamoto Station. Most importantly, the staff is warm, welcoming and extremely accommodating. I would definitely stay here again.

Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.

Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.

Friendly staff that makes you feel like home. Wonderful breakfast and dinner. The out of date facilities is the only downside.

The staff is so polite and attentive. The food is delicious, beautifully prepared...and plentiful! It is in a very quiet area away from crowds at station. The facility itself looks like it is ready for a facelift.

The staff were very good. Both dinner and breckfast consited on multiple traditional Japanise dishes. A very enjoyable stay.

Our stay at Lalaca was the highlight of our honeymoon. From the minute you step through the door it’s a relaxing paradise. Dinner there was one of the best of the entire trip; it was 7 courses long! Breakfast was also a treat, but the highlight was the private onsen! You get 30 minutes to yourself in their naturally occurring onsen with the best view. The rooms are amazing and the staff couldn’t have been nicer. Thanks for a wonderful stay!

Our stay at Lalaca was the highlight of our honeymoon. From the minute you step through the door it’s a relaxing paradise. Dinner there was one of the best of the entire trip; it was 7 courses long! Breakfast was also a treat, but the highlight was the private onsen! You get 30 minutes to yourself in their naturally occurring onsen with the best view. The rooms are amazing and the staff couldn’t have been nicer. Thanks for a wonderful stay!

Simply amazing. Staying at Lalaca was the one part of our budget trip to Japan that we splurged on and we are so glad we did. Some highlights below:- LOCATION: Unlike other listings that we saw around the Hakone area, Lalaca is located in Gora, which is where the famous Hakone Tazon Cablecar to Hakone Ropeway starts. In the morning we were able to catch the cablecar before the rush of people since we didn't have to ride the Hakone Tazon Railway into town (45 min trip one-way). The Open Air Museum and Gora Park are also within walking distance of Lalaca, which are must-sees if you are in the area. - FACILITIES/STAFF: We're unsure why a lot of the reviews comment on the dated facilities and interiors. Everything was extremely clean and beautiful. As a traditional ryokan, we were glad that they kept the more traditional interiors instead of upgrading it to look like some of the more modern/sleek ryokans that we saw in different listings. The staff were so attentive and as there are only 8 guest rooms, it was always quiet and peaceful. I also lost my Hakone Free Pass somewhere in the lobby and the staff put it aside for me at the reception desk for me to find the next morning. I was sure I had lost it!- FOOD: As stated by all the previous reviews, the food was amazing. Even though everything came in tiny dishes (and beautifully presented) in the end we were actually struggling to finish the last few bites.

Simply amazing. Staying at Lalaca was the one part of our budget trip to Japan that we splurged on and we are so glad we did. Some highlights below: - LOCATION: Unlike other listings that we saw around the Hakone area, Lalaca is located in Gora, which is where the famous Hakone Tazon Cablecar to Hakone Ropeway starts. In the morning we were able to catch the cablecar before the rush of people since we didn't have to ride the Hakone Tazon Railway into town (45 min trip one-way). The Open Air Museum and Gora Park are also within walking distance of Lalaca, which are must-sees if you are in the area. - FACILITIES/STAFF: We're unsure why a lot of the reviews comment on the dated facilities and interiors. Everything was extremely clean and beautiful. As a traditional ryokan, we were glad that they kept the more traditional interiors instead of upgrading it to look like some of the more modern/sleek ryokans that we saw in different listings. The staff were so attentive and as there are only 8 guest rooms, it was always quiet and peaceful. I also lost my Hakone Free Pass somewhere in the lobby and the staff put it aside for me at the reception desk for me to find the next morning. I was sure I had lost it! - FOOD: As stated by all the previous reviews, the food was amazing. Even though everything came in tiny dishes (and beautifully presented) in the end we were actually struggling to finish the last few bites.

Enjoy the hotel services Foods are delicious Staff are friendly n helpful

Very secluded & calm Best place to try onsen after visiting Mt Fuji Delicious Japanese breakfast and lunch with a lot of details Be able to enjoy the outside private onsen pool Execellent!!!

A traditional experience in the beautiful mountains. We enjoyed a substantial 6-7 course dinner of Japanese cuisine which was included in the overnight price. The osen baths were clean and relaxing, there was wifi, a tv and complimentary tea and snacks in the room. The only downside was the uphill walk from the train station (no transfer from the hotel). The staff were excellent and we would recommend all our friends to stay here!

Great first ryokan experience for us. Definitely a highlight of our trip.

Comfortable stay at a family-run inn with many warm and friendly staff who made us feel at home. Food was beautifully presented and a lot of attention to detail, flavour and colour. Location was great, near to Gora station and instructions on website was good enough to help us find our way. We enjoyed the onsen, which did not incur extra charges, and it had a great view with the Xmas decorations up. We left with our stomachs full and well rested.

The owner hired some staff whom can speak Chinese to make customers more comfortable and feel like at home

The Lalaca rayokan has a good location, near Gora station and offers easy access to and from the rayokan. The staff attitude was great and very helpful, The Japanese food offered during dinner and breakfast was rich, interesting and delicious. The public onsen was great experience and the outdoor onsen offered private bath for me and my wife. The onsen was well equipped and spoiling. However, the facade of the room and the dining room both looked a bit "tired" .

The Lalaca rayokan has a good location, near Gora station and offers easy access to and from the rayokan. The staff attitude was great and very helpful, The Japanese food offered during dinner and breakfast was rich, interesting and delicious. The public onsen was great experience and the outdoor onsen offered private bath for me and my wife. The onsen was well equipped and spoiling. However, the facade of the room and the dining room both looked a bit "tired" .

I stayed here with my husband, 2 children and parents. We all had a wonderful time. The staff were very friendly and spoke English with us. The Onsen were wonderful. There was an outdoor Onsen that needed to be booked in. we had breakfast and dinner included with our stay. We were lucky to try beautiful Japanese food in kaiseki style. The accomodation is clean and welcoming. Thank you for having us.

we enjoyed the experience and the food. our best ryoken experience. I would recommend it. The only major con was that during our stay there was a very loud and disrespectful guest group (one family) who made dinner/breakfast time and the visit to the onsen unpleasant. that group also kept us up with the noise. it's not an easy situation to manage, though I feel the owner should have done something.

we enjoyed the experience and the food.our best ryoken experience.I would recommend it.The only major con was that during our stay there was a very loud and disrespectful guest group (one family) who made dinner/breakfast time and the visit to the onsen unpleasant.that group also kept us up with the noise.its not an easy situation to manage, though I feel the owner should have done something.

A home like Onsen hotel. Staffs are nice and informative. Facility inside the hotel is not that much compare to those big one. However, you still able to enjoy the standard one. Very competitive price in that area. Ideal for relaxing trip.

We loved our night at Lalaca. The scenery is beautiful and just secluded enough. The rooms are very comfortable and we loved having access to a private onsen. The meals were both exquisite - beautifully prepared and traditional Japanese. The best stay of our stay was the stay. This family is incredibly kind and goes out of their way to make sure you have a great stay. If you have time to stay overnight in Hakone or Gora, you can't go wrong staying at Lalaca.

A nice view of the mountains from our room. It was clean and reasonably large. The onsen was a little small.

The food provided at the ryokan is excellent. Made used of the public and private onsen. One of the onsen wasn't that "hot" though. Staff able to communicate well with some English and Chinese. Generally a pleasant stay.

We were amazed at the amount of food that came out and the opportunity to have a private onsen. If you want an authentic Japanese experience - stay here.

Great hotel. Great service.Great inside and outside spring. Comfort room with everything we need. We really enjoy one night stay in Lalaca.

We stayed at Lalac for only one night; but the service we received was exceptional excellent. The staff helped move luggage and had everything we needed ready upon our arrival. The food was very delicate and well prepared. Hot spring was very cozy even though the size is relatively small. Staff also prepared all the bedding while we were away for dinner. Overall, just excellent service and experience. We'd recommend Lalac!