Loved it

Great faculties and service

Excellent upscale hotel. Staff is very helpful and bed was very comfortable. Liked that they had a small couch vs. one chair in many hotels.

Great hotel in great location. Would give a perfect ten if some of the equipments are fully functional

The hotel is so clean, staffs were very professional.

Very comfortable hotel with great service

This is a beautiful hotel in the heart of Frankfurt right next to the Old Opera House. Perfectly situated for exploring the city. Hotel is spotless and staff cant do enough for you. Breakfast is fantasic, facilities and rooms are great. Cant fault it.

Good hotel. Very nice location. Good breakfast. Service not as good, but still fair enough. Room was a little small, nothing special.

We

The room design is very unique . Breakfast is tasty. Staff are nice and helpful. Location is walkable to everywhere like opera, shopping, restaurants, park…..Everything is good. Very good experience to stay 4 nights in this hotel. Whole family have a good memory in this hotel. Thanks.

Unfortunately I feel compelled to leave a less than stellar review following my stay. Firstly I booked my stay as I had a lengthy stopover and paid a very high rate for the property, yes it was New Years Eve although even the hotel front desk staff told me that they are mainly a business hotel and had not been busy, regardless - given the rate, I had high expectations. The rooms look nothing like the pictures - and I mean nothing! Upon seeing the room I was checked into, I went back to reception and showed them the pictures of my room category and said it looked nothing like it. I was then checked into another room which was the same situation. The toilet also had not VERY CLEARLY been flushed from the last user. There is also no full length mirror in the room, despite there being at least wardrobe doors where one could be put on the inside. The service during breakfast was outstanding however.

Threat location, very nice hotel, excellent service, very good restaurant, walking distance to all attractions, close to shopping and restaurants. Great stay! Will definitely recommend.

My wife and I enjoyed an outstanding three days at the Sofitel while visiting friends. There were many positive things about the hotel itself, including the room (heated bathroom floors were a nice touch), maid and turndown service, amenities offered and dining options. That said, a hotel is only as good as the staff that deals with the customer. EVERYONE we met during our stay met us with a smile, a helpful attitude and a willingness to go out of their way to assist us in any form or fashion. Thank you! We will return again!

Very kind staff who went out of their way to make my stay pleasant and comfortable. Fast service too.

Top-shelf service, food and property. Certainly one the best properties in Frankfurt, if not Germany.

Excellent location. Excellent concierge service. Close to train station. The only item missing from the room is disposable laundry bag for the guests to take soiled clothing.

Great hotel,for central Frankfurt. Easy to walk around. Service is wonderful.

Great hotel experience.

Overall a nice experience. Bit of maintenance needed (bathroom fixtures). Gym is very small. Location is nice and easy reachable with public transport from FRA….breakfast takeaway was OK. Staff friendly.

Awesome

Very nice

Room was very pretty but the staff here was never up front in stations typically in the back. Not very glad to see you nor quick to service you.

Great staff and outstanding customer service

Disappointing spa - the steam room, sauna and spa. The facilities are part of the health club maybe? The towels weren’t available until asked, the relaxation room furniture was very basic. Tea was available but you had to buy a cup for two euro at the reception.

Gorgeous hotel, attentive staff, perfect location. We loved everything about it!

Great service and location

Very nice rooms but disappointed that hotel bar was closed for a week

We had a superior room & we were not disappointed. The bed & pillows were extremely comfortable; the staff extremely helpful. We had coffee & breakfast dinner at the restaurant & the coffee & food were of great standard. A big shout out to Tino, Sebastian & Philipp for all of their assistance during our 3 day stay. Location was excellent for doing sightseeing on foot, getting to restaurants and supermarkets.

Great staff and property - food & drinks.

Blown away. Awesome staff. Food was amazing. Room service was amazing. Room was clean. Amenities are out of this world. Really helped while I was stuck here for a day due to a canceled flight. Really made my time here much more enjoyable.

Very friendly staff

Amazing service, best hotel in Frankfurt