Friendly staff , decent sized room , needs a renovation tbh , but it served its needs , disappointed to have to pay £6 for one nights parking imho

Clean and tidy accommodation close to town centre and sea front. All hotel staff friendly and helpful. Will certainly stay next year.

Room good. Staff brilliant. Place good. Food not good.

The property was lovely inside but very shaby from the carpark enterence

Nice hotel in a great location

Overnight stay for a gig at the open air theatre. Good for what we needed, clean, large rooms and nice breakfast.

Better than expected. Having dogs we have been used to more run down hotels. Keep it up, as the dog loving fraternity tend to be the people classed as grey, with the most ability to spend.

Fabulous find for the money

Staff on the desk were friendly and provided a good service. We asked to borrow and iron and ironing board and this was brought to our room within minutes. Unfortunately, the mattress was really uncomfortable/creaky. And despite trying to change the settings on the radiator overnight, we were not able to turn it off, meaning we had to have the window open (but it was still very hot in the room). We also unfortunately had the neighbours from hell - they arrived back at 11.45 waking us up with their loud argument. They then proceeded to loudly make it up to eachother, then started arguing again after that. We could hear absolutely everything through the walls which are thin and definitely not sound proof. Worst night's sleep. Wouldnt go back. Sorry.

Fit for purpose a single room for a one night stop for a concert. Arrived late left early. Only 12 hours in scarborough ! Love the town great Madness concert at the open air theatre. Bus home from the OAT dropped right outside the hotel. Brilliant

Nice stay here. Parked up early to have a walk around town. Nice easy check-in at 3pm by the lovely lady receptionist. Rooms nice. Clean and spacious for two. Beds comfortable rooms quiet. Only critical feedback - no late bar. We came back after being at the open air theatre expecting we could get a night cap. Was only around 11pm and not possible owing the bar cashing up. Could not even charge in the room. Failing this we also tried to buy some snacks on the reception. Also couldn’t do this as everything was cashed up. Seemed a shame, we were not the only people walking in. Also breakfast times are 8am - 9.15am (on a Saturday) Seemed a little narrow of a window to be honest and this created quite some crowing around the buffet and food running out. Whilst we have no problem getting in we saw at least two couples get turned away for breakfast at 9.20am. Nice hotel and will come back. I just felt a bit more flexibility on these two aspects would be much more customer centric and turn a 4 star review to 5.

enjoyed stay bit of a distance to walk to beach and town but bus just at end of road

The property was tastily decorated throughout, good location to beach and amenities. £2 carpark fee for outside parking for 2 days. The Only drawback our bedroom window was overlooked by another property so we had to close the curtains in the day and unfortunately shut the sunshine out but this can be easily sorted with a blind or net curtaining

Ok but dated and a bit shabby and basic

Se stayed for one night wjilr we had a gig to go to, single beds not great would have prefered a double, cob webs on ceiling but they were very hight ceilings

Very disappointed. Most expensive hotel we used in our trip, and by far the worst. Lovely reception area and public area, but the ‘superior’ room was like something out of the 1920’s; dark, dreary and in badly need of updating. The furniture was probably taken from a charity auction….Cold water only in the shower. Breakfast 8am to 9.15, so didn’t think that to go at &.50 was unreasonable but it was made clear that we were an inconvenience to the staff as we were among the last guests to eat….think the bus trip residents had left early for their trip. All in all a huge disappointment and glad to leave. Shame really as the hotel has great potential, just needs some good leadership and some investment!

Another guaranteed lovely stay at the New Southlands. We had a quiet, comfortable room and, although dated, is spotlessly clean, well maintained and with new bedding and towels. The staff are so friendly and genuinely want you to have a lovely stay with them, I would always recommend it if you are visiting Scarborough. It's up on the South Cliff, but a short walk to the centre and you can go via the main road which is all flat and accessible. If you are more mobile, it's a short walk to the beautiful gardens, which lead down to the Spa Theatre and the seafront. Plenty of free parking within 5 minutes walk, but the hotel do have a first come first served car park, at an additional cost, if you want your car nearby.

Good value for money, well located, and £10 for a nice breakfast is not bad at all.

Value for money hotel, room very clean with good mattress. Only issue was i could not open the bedroom window but the en suite window was fine. Staff were helpful. There is free on street parking after 5pm with a 3 hour disc limit after 9am. About 15 minutes walk to Scarborough centre.

Great Hotel and very friendly staff

Nice hotel. Quality of accommodation in Scarborough is a bit hit and miss so this was a nice surprise. Good service, clean, well maintained.

Spotlessly clean and homely. Lovely reception staff made us feel very welcome. Really large room. albeit dated.

Pleasantly surprised old hotel creaky floorboards but rooms clean as was public areas nice breakfast good entertainment most nights staff very helpful and friendly lovely garden will go again

Excellent

Here for an event. Location and site was breathtaking.

Nice hotel and friendly staff. The room furnishings were old and dated. Excellent location with great sights and shopping, and all walkable.

Nice hotel staff and nice area.

Nice hotel

Fantastic service from the lady on reception, she was super helpful & kind! Very clean and comfortable room, slept well with little disturbance from other guests.

Lovely welcome at reception Fantastic room Good size Bath is a bonus Immaculately clean. Close to shops and transport. 5 mins walk to esplanade and wonderful views of coastline and Scarborough

Lovely and relaxing as usual . Friendly staff

Our room was comfortable.The parking was OK but added to the daily cost After the first meal we eat out as the evening meal on our arrival was poor. The fish dish was tasteless.What fish was it ? The vegetable curry was mostly cauliflower. I asked for a glass of water which never arrived . Chatting with other guests later we learnt the breakfasts were lacking basic items. So we were glad we had only booked the room.