The log in book for the hotel’s employees was sprawled out on the front counter where guests check in. It was inappropriate, tacky, and probably not very secure for the hotel. The desk area behind the counter was quite a mess as well. My room was clean and comfortable so I still rate it a 4 but the check in counter needs a bit of professional attention!

Quality/price excellent

It's an older hotel and not as fancy as some of the ones around it, but you can't beat the price, and the staff was nice. The room was plain but well kept and clean. Plenty of shampoo and conditioner and comfy beds. Dog approved as well:). Looking forward to staying on our way back through.

Great

It was okay. Comments by the gentleman that checked us in were weird and inappropriate for a mother daughter staying by themselves. We never received any cleaning service in 4 days so had to take out our own garbage etc. The room was okay though.

Air conditioner broken, keys get turned off by proximity to cell phones.

The property needs an elevator! Or it needs to mention that there are no elevators in the details. Also didn't like a toilet that is very stained and has no seat cover. The shower floor was also stained & looked dirty. But with that said it was & quiet & mostly clean & comfortable.

The hotel needs some repairs. The AC didn’t work… we called and they gave us instructions to restart it but it didn’t help and we had to give up bc it was late and had two kids that needed to sleep. But it was miserable. Also needs new carpet bc there were a lot of places we didn’t want to step. The bathroom door didn’t close bc the toilet blocked it. It was really not a comfortable stay esp for the price.

Rooms were cold, temp couldn't be adjusted, unit kept blowing cold air until I finally unplugged it the second night. Blankets on bed were super thin, even doubled over we were very cold. Winter in Wyoming, room should have been able to be heated and had warmer blankets.

Honestly this place is nothing special. Beds were extremely soft but comfortable ish. For the price of it they should have breakfast available but they don’t. If you’re just passing through like we were it’s a good option.

Great trip. Great service. Good hands at the front desk.

Booked the room arrived to a no vacancy. Hotel desk said they overbooked had to spend an hour on the phone to get a refund from Hotels.com because room was booked with no refund plus had to find another place to stay!! Almost no worth booking ahead so much for technology when you have incompetent people working at this hotel

Good value for the money very clean in an area with lots of restaurants

Average.

I was doing a National Park tour and found this hotel in the direction of my next destination. The room was clean and quiet. I was very satisfied.

This hotel was pretty average, not so bad but nothing to make it great. There wasn't enough parking and there wasn't any breakfast provided, though they offered a coupon to a local restaurant. Staff was friendly. It was affordable which made it ok.

Nice stay, clean

Easily accessible from the interstate.

Nice hotel, clean, nice location.

The property was well maintained and very quiet. It is in a location that is very accessible to many eating and shopping establishments.

The discount card for dining was wonderful, even better if I had remembered to use it. Obviously not your fault.

Pleasant stay. Well located for dining and shopping. Ceiling fan was an excellent bonus!!

Clean and quiet.

Nice staff, nice facilities.

Person working at the desk had an attitude when I told her I was disabled and could not walk up the stairs to a room on the second floor

Called and told me they were full. Looked on website a day after and noticed two rooms available.

I loved having a lounge chair with a footstool after a long drive.

Can’t say enough about the knowledgeable and friendly staff. Also the in-room coffee provided was top notch!

Nice, clean and comfortable room. Easy check in. Good value for price.

The positive is that for an older hotel this was cleaner then I expected. The bed was comfortable but only one thin blanket is given. There is separate treatment at this hotel if you book third party. I requested an early check in and was told no because I booked through Hotels.com. After I voiced my concerns about the difference in treatment the woman on the phone agreed to let me come an hour earlier. When I got to the hotel the receptionist informed me that was what the manager wanted. Not good business since they are choosing to allow bookings and they are getting paid. Had it not been for this manager’s decision to separate third party bookings from direct booking I may have considered this place for my trip back in two months but I will not return.

This hotel serves a great many "repeat customers," so it has the art of responding to individual requests down pat. During our month-long travel experience with increased demand on facilities, many are struggling to meet the needs of the traveling public - not so in this gem. The staff listens and responds to your every request. It may be missing some of the 'bells and whistles' of more expensive options, however it more than compensates for any perceived 'deficiencies' by cheerfully providing top-notch service and a laid-back but efficient staff who go out of their way to make the weary traveler comfortable. Grab the next available room and see for yourself!

Nice and afforable.