Beautiful and comfortable hotel, I had a wonderful stay

Great staff, very large nice room. Swimming Pool a bonus. Only drawback can be noisy at night

Two words....Eight Stars. A five stars experience, the staff were exceptional. Joice, Ragu and Saeje merits the remainder 🌟.

The staff is amicable and lovely but unfortunately, this is not enough to make a stay pleasant. Upon entering my room there was a terrible smell of urine everywhere. You can tell the room had not been properly cleaned. The refrigerator edges are so dirty I was afraid to touch it with bare hands, I found black hair all over the sink....my hair very blonde. The bed was incredibly hard, it felt like sleeping on the floor. My back has been sore the whole stay. The sheets didn't seem to be washed as they smelled of urine and we musty. This property is not well looked after. I am very surprised at all the positive reviews as it is very rundown and not in the most hygienic of conditions. Every inch of the room was dirty and unkempt. It is a shame because they have the nicest staff.

Muntri Grove is tucked away down a small street making a cozy place to come home to at the end of the day. All the staff greet you with a beautiful smile and make you feel welcome. This was my second stay here and staff remembered me from my first visit. My room was spacious, comfortable and clean. The bed was a little too hard for me but wouldn’t stop me from staying there again. I will recommend Muntri Grove to my friends.

Amazing stay at Muntri Grove. The staff was incredibly kind and attentive, the room was beautiful and so large, and the pool area was lovely. Although the staff warned me about the music next door it was never so loud to be bothersome. I was lucky enough to be there for the monthly dinner series, if you are able to attend this I absolutely recommend as it was an amazing experience that really enhanced my trip.

Sadly, this gorgeous wee heritage hotel has been compromised by an outdoor bar that has just opened next door. The bar has live & taped music playing extremely loudly into the wee hours. We stayed on the Friday night, having been supplied with earplugs by the staff. The music was so loud they made no difference at all, it was like trying to sleep in a nightclub. The music played until 3am even though the bar said its closing time was midnight (we couldn't beat it so we joined it until midnight). We had to check out & find another hotel for the following night. I felt really bad for the reception staff, they were very understanding but there is nothing they can do to remedy the situation for the guests.

Disappointing. Room was generally clean but mosquito net over the was filled with so much dust that I had to take antihistamines to stop coughing. Bedding was unsatisfactory- bedspread with no proper blanket or duvet. Uncomfortable to the skin and inappropriate, and inadequate. There is a very loud pub just beside the hotel playing pounding music on some nights (dance music with an out of tune live band) up to midnight. It made a decent hotel seem like a backpacker's retreat. We should have been warned about this on the website and not after having paid for the hotel. Reception assured us that the music would not reach the bedroom area but it was just as loud, as the soundproofing of the hotel was poor. There from the room door for example had slats which allowed noise and light in. I did not pay for a place that's so unreasonably noisy. Room was huge but the bathroom was weird - a small shower cubicle and a small toilet cubicle, both with glass doors and opened up directly into the living/sleeping area. Just not what one would expect in a good hotel. These issues spoilt what would otherwise have been a good hotel at a good location. For a hotel rated 9/10, this was shocking. Never coming back.

I would have given this place 5 stars for the beautiful hotel, immaculate and clean rooms and friendly staff. But my partner and I stayed for 6 nights and 5/6 nights we couldn't sleep because of the loud, open-air club down the street. They even have huge sub woofers on tree tops! Since the hotel is a heritage building, it does not have modern insulation that can keep out the noise (ex: the wooden room door has open slits on them, so no sound proofing from outside noises). The music would start playing around 9pm and would get progressively louder and louder until 2/3am in the night. When we finally get sleep at 3am, we woke up from the mosque prayers at 6am. Ear plugs do not help. First we were told it was the world cup, then the next day it was just a one time party, etc. We ended up switching three different rooms to try to get as far away as possible from the noise. Finally, on our last night, they moved us into a sister hotel down the street (which was far enough from the club that we could sleep). Really wished they had moved us from the start instead of getting our hopes up and making us pack every other day for a different room. It felt like they wanted to pretend it wasn't a problem until it was honestly too late for us (lack of sleep for consecutive nights was really grating on us). Jenny, one of the hotel receptionists was extremely nice throughout. The other receptionist felt more on the manager's side than the client's side which was a bit disappointing (he was t

It is a beautiful historic hotel nestled in the heart of Georgetown. Mr. Ragu warmly welcomed us and helped us settle in. He was so helpful and knowledgeable. Jenny at the front desk was very kind and helpful! We will definitely stay here again!

I enjoy learning the history about this hotel, the setting and the atmosphere were great. But since it is a renovated building, the sound isolation was sort of terrible and I can hear people talking next door and walking upstairs.

Our room looked exactly like it did in the photos. Absolutely love the decor, was a mix of old and new. Bed was comfortable and I had the best few nights of sleep in a long time! Water pressure was also fantastic. Surrounding area is really quiet which I very much enjoyed. Hotel is located almost to the end of a street which meant that it was pretty much silent throughout the day. Loved that it was only a 5 to 10 min walk to amazing food and things to see. Staff were excellent, thank you guys for making it so enjoyable.

Our room looked exactly like it did in the photos. Absolutely love the decor, was a mix of old and new. Bed was comfortable and I had the best few nights of sleep in a long time! Water pressure was also fantastic.Surrounding area is really quiet which I very much enjoyed. Hotel is located almost to the end of a street which meant that it was pretty much silent throughout the day. Loved that it was only a 5 to 10 min walk to amazing food and things to see. Staff were excellent, thank you guys for making it so enjoyable.

Literally walkable to any part of the city from Muntri Grove. Great and warm hospitality by the staff. If you like peace and quiet, this is definitely the place to go. Can improve further on the water pressure though. Other than that, it was a perfect stay for my wife and I. Will definitely repeat the experience in the future.

Great stay as always! Lovely room, fab location.

Great stay as always! Lovely room, fab location.

Lovely place. would go back again.

Lovely place. would go back again.

This is my 3rd time staying in this hotel. Best experience as always.

This is my 3rd time staying in this hotel. Best experience as always.

Exceeded expectations... this 2 story hotel is much better than hotels of higher star rating.. The staff were fantastic.. the rooms were very clean, spacious and well appointed. The manager is a gem and staff very accommodating.. its quietly hidden down a side street conviently located in the heart of Georgetown, and minutes away from major tourist hotspots and food spots/ blue manson etc will stay again. Being cycling friendly was a major plus as I was on a cycling road trip and pool upstairs was a pleasant relaxing bonus.

Amazing room. Nice pool. Excellent services esp by Mr Fazli. Parking limited, with some options.

Amazing room. Nice pool. Excellent services esp by Mr Fazli. Parking limited, with some options.

Very friendly and helpfull staff at the perfect location. Nice pool area that will make your perfect weekend trip. Rooms are spacious and clean. Highly recommend this place!

Great hotel, large and very clean room ! Fast and efficient check in and friendly staff. Good breakfast with daily specials in nice surroundings. Location is excellent in centre of town!

Great hotel, large and very clean room !Fast and efficient check in and friendly staff.Good breakfast with daily specials in nice surroundings.Location is excellent in centre of town!

Small quiet hotel in good location in the city, with attentive friendly staff. Large rooms, cool rooms which totally suited us. Nice pool and deck to return to after busy days out.

This property really is worth a visit. A real hidden gem in the middle of George Town. The staff are so friendly, and will go out of their way, to make sure that your stay is perfect. The pool is a real god send. Extremely clean. A special thank you to Sam, who went above and beyond. Thank you doesn't cover it. If you are ever in Penang, worth a visit, as so close to all the sites.

This property really is worth a visit. A real hidden gem in the middle of George Town. The staff are so friendly, and will go out of their way, to make sure that your stay is perfect. The pool is a real god send. Extremely clean. A special thank you to Sam, who went above and beyond. Thank you doesn't cover it. If you are ever in Penang, worth a visit, as so close to all the sites.

We stayed at The Muntri Grove Hotel for 12 nights over the Chinese New Year period. Throughout our stay the care and service we received was outstanding. Manager Fazli and his team were such warm friendly people. They really made our time at Muntri Grove very special. Our room was large, comfortable and well maintained. And the pool, an oasis of calm. The hotel was perfectly located in the old town area, close to everything we needed to make our holiday memorable. Five stars all the way from us. We will highly recommend this hotel to our friends.

We stayed at The Muntri Grove Hotel for 12 nights over the Chinese New Year period. Throughout our stay the care and service we received was outstanding. Manager Fazli and his team were such warm friendly people. They really made our time at Muntri Grove very special. Our room was large, comfortable and well maintained. And the pool, an oasis of calm. The hotel was perfectly located in the old town area, close to everything we needed to make our holiday memorable. Five stars all the way from us. We will highly recommend this hotel to our friends.

Large, clean and comfortable rooms plus friendly and helpful staff made this quiet setting in the heart of the old town an ideal base for our party of four to explore Penang. Close to sister properties, Muntri Mews and Seven Terraces, it kept our eating out choices to a stroll away to extraordinary meals! Thank you, we’ll be back!