Beautiful hotel, nice staff, but unfortunately it is not being maintained. Facilities are not i good condition (e g. Pool has hanging light), indoor sofa is moldy and stained, outdoor shutters are peeled off, doors don't close well, birds constantly inside the lobby entrance which from a cleanliness standing is not great Cleanliness of the rooms was subpar. Staff broke a perfume bottle while cleaning and did not report it - found out from left over glass shard and strong smell of perfume...). Such a shame as this hotel could be fantastic and the staff was nothing but helpful. However big investment needs to be made in upkeeping and training. Without this, i think it should be removed from the small luxury hotels group/website.

The best customer service

The property is well-situated and comfortable. My only criticism concerns the noise from music at neighbouring entertainment venues at night.

This is an absolute gem in Penang. It's a stunning converted mansion full of history and charm. Even better, it's a great location- we walked everywhere we wanted to get to within 25 minutes of the property. But the real amazing thing was the staff. Everyone was so kind and accommodating. They took time to sit down with us and create an itinerary to experience George Town in our short stay, had restaurant recommendations to experience local cuisine, and an amazing lounge with complimentary juices and snacks. It's easily one of the, if not the, best experiences I've had with hotel staff anywhere. If you're staying in Pengang, this is the place.

Friendly and helpful staff, good quality amenities provided. Food market nearby with 3 mins walk. Convenient store nearby with 5 mins walk. But wifi and hot water supply in room are not stable.

The hotel is reasonably small so you get personal service. It is located in a convenient location for restaurants and an easy walk into town. The facilities were very good and the staff were extremely helpful. Nothing was too much effort. A great place to stay in an interesting town.

Great stay Quiet, comfortable, friendly with excellent service Good location Nice pool

The staff there were super friendly and helpful just like expected, I love the pre dinner drink session and 24hours lounge. Understanding the house is a vintage property, the structure condition may not as good as the new built, however some of the hardware facilities were slightly disappointed. Like the bathing robe, and bed sheets. In general it was a present stay and definitely will revisit Penang.

Lovely heritage building, wonderful staff and a centrally located make this an ideal spot to stay !! Highly recommended!

Attentive and helpful staff. 24 hour lounge was a hit for jet lagged travelers

We had a lovely stay at the Edison! The staff was extremely friendly and helpful. Fax was especially helpful!

It was my second time staying at The Edison and it was as lovely as the first time I stayed there pre-Covid. The service was impeccable and the hotel is beautiful, central to attractions and well maintained.

Stylish boutique hotel Would like to see more breakfast options

Excellent hotel in the heart of old Georgetown. Staff are wonderful and attentive. An oasis of calm

Amazing place, incredibly friendly, helpful and knowledgeable staff, a wonderful location and a great vibe

The location is excellent. Most places walkable. The staff are most attentive to the needs of the guest. We were made to feel like part of of family. Albert in particular went out of the way to make us feel comfortable. Eddy was the consummate host. A most memorable stay.

Pros- friendly and great staff especially Albert. 24 hrs pantry with unlimited drink and snacks. Private parking area with security. Spacious room. Cons- minor cleanliness issue with birds feathers on the floor.

Beautiful hotel.

Staff by professional and helpful people. Enjoyed the old charm of this rustic and historic gem. The location is ideal for exploring on foot.

Love the hospitality from all the staffs. If I need to pick on 1 thing to improve it would have to be the sound proofing especially if you are staying at the lower floor as anyone guest who stays above just need to pull a chair or walk a lil bit harder we would get a full load of the sound. While I am perfectly aware that it’s a colonial building and the owners are preserving it to the best level possible but perhaps additional carpet would do the trick?

Not crowded.

Not crowded.

During my stay , the hotel notified that breakfast IS NOT SERVED ( to all guests) , which they had already informed hotels.com among others.On the other hand, Hotels.com had stated on their booking website that a continental breakfast is included in my hotel rate.Please rectify this misinformation.! Thank you.

During my stay , the hotel notified that breakfast IS NOT SERVED ( to all guests) , which they had already informed hotels.com among others. On the other hand, Hotels.com had stated on their booking website that a continental breakfast is included in my hotel rate. Please rectify this misinformation.! Thank you.

The property is ⭐️⭐️⭐️⭐️⭐️ I am so in love with the interior and exterior of the property. All the staffs delivered an excellent hospitality. I would definitely come back just to stay here. Recommended without any doubt!

Superb hospitality. Staff are very friendly & helpful. Cant find any reasons to not like this place. Room is clean, designs are great. Will definitely be back again.

5 stars services. Staffs were very friendly. Got room tour and brief of history during the check-in. Located at the center of Georgetown and walkable distance most of attractions. Although it's a small mansion but it has everything that you need. Pool was nice, room was clean and spacious and do enjoy at the lounge area as it was very relax to sit in. Compliment snacks and drinks and free-flow Wine tasting session severed on limited time everyday with free-flow cheese too! The owner and manager did greet us warmly and even sent us off during our check out. Worth every penny. Highly recommended.

There is nothing not to like about this hotel. The minute you step in you feel welcome right away. We were checked in by Sofia and Haris. Sofia helped us with our luggage. The check in was very quick. Everything about this hotel is superb. The decor, the room but we really stands out is their impeccable service. Absolutely 1st class. The Hotel Manager Ivan Khoo even addressed us by our 1st name, now if that's not 1st class than what. I really love the lounge where you can get coffee and treats all day long. The minute we checked out my daughter wanted to go back again. You guys at Edison really rock. You definitely understand hospitality. Keep it up guys. We shall be back soon.

There is nothing not to like about this hotel. The minute you step in you feel welcome right away. We were checked in by Sofia and Haris. Sofia helped us with our luggage. The check in was very quick. Everything about this hotel is superb. The decor, the room but we really stands out is their impeccable service. Absolutely 1st class. The Hotel Manager Ivan Khoo even addressed us by our 1st name, now if that's not 1st class than what. I really love the lounge where you can get coffee and treats all day long. The minute we checked out my daughter wanted to go back again. You guys at Edison really rock. You definitely understand hospitality. Keep it up guys. We shall be back soon.

Amazing staff who is always ready to assist, lovely and clean rooms, and a beautiful pool perfect to relax after a day of sight seeing.

Amazing staff who is always ready to assist, lovely and clean rooms, and a beautiful pool perfect to relax after a day of sight seeing.

Absolutely loved this place! Beautiful, very clean, spacious rooms and nice location. Great lounge and outside area. But the most important is stuff! We were treated like a family members, all our needs were accounted and accommodated. It was so good that we decide to change plans and stay extra night. Will be back for sure!