We usually stay in Memphis but never had any luck with the hotels there so we decided to stay in Southaven where it seemed nicer and it was! Surrounded by stores, malls, outlets, it’s a great location! When we arrived, no one was at the front desk for a good 5 minutes and then staff came out and was very pleasant. Checked in and had issues getting into our room but that was quickly resolved. At first glance, the room was great! We had the bunk beds and more than enough room for anyone! It was wonderful. After finally settling in, we noticed there were still some trash in the room, the couch had suspicious stains, leftover party decor, and it didn’t feel clean at all. The tub’s handle was barely hanging on and the ring had fallen down. It didn’t feel nice but we got in late and were leaving early in the morning so we made do with our current situation. The ladder to the bunk beds are largely spaced so it’s definitely not for small children but bigger kids. Beds seem comfy as we slept but were unsure of how clean they were since the room was already in a disarray. It seemed like they just made the beds and replaced the towels and forgot to clean. Overall, with breakfast, staff, location, and room; we were happy with our stay and would give them another chance. Maybe this was just a one off but we had a great time so we would come back and stay.

Stay was great comfortable and clean

The room is very spacious and on the building is on amazing private location. the bed very very comfortable and clean.

Easy and fast check-in. Needed sheets for pull out sofa, got them from front desk easily. Kids loved the indoor pool. Room was comfortable, plenty of room, shower worked, etc. Didn’t use the gym but looked nice. Will be our first choice for the area in the future.

Very clean rooms & friendly staff.

This was our family's favorite hotel of our trip to Mississippi. We stayed at a few, and this hotel was beautiful, very clean, and staff were very kind. It even smelled nice! My daughters loved the pool, and my son really appreciated the basketball court. I, personally, LOVED the four queen bunkbeds in our room so I could have the whole family together. Our suite had a kitchen and living room.. loved the set up!

The bed was very hard and uncomfortable. The house keeping staff was loud and unprofessional. The alarm was set off in the middle of the night and no staff was available to assist with any guidance far as what to do or if we were safe….

Everything was great