Hotel was clean, staff were friendly. It was worth the amount we paid.

Hotel was clean, staff were friendly. It was worth the amount we paid.

Really nice hotel staff great especially Arun in restaurant & vipin was very helpful overall. Rooms well equipped and cleaned daily. Pool area was nice although small however, this wasn’t cleaned and the flooring around pool was dirty. It’s more of a conference/business hotel rather than a holiday but then the area wasn’t a tourist region but ideally situated for exploring the non tourist regions. Very close to metro station, train station and a short tut tut ride to ferry to fort kochi.

Really nice hotel staff great especially Arun in restaurant & vipin was very helpful overall. Rooms well equipped and cleaned daily. Pool area was nice although small however, this wasn’t cleaned and the flooring around pool was dirty. It’s more of a conference/business hotel rather than a holiday but then the area wasn’t a tourist region but ideally situated for exploring the non tourist regions. Very close to metro station, train station and a short tut tut ride to ferry to fort kochi.

For the price you pay, this place is great. Staff was also really nice.

When we initially checked in staff were great, however when the days passed I noted the following:i. I went to eatopia around 12pm, no staff were there, i went and told front reception. One of the girls told me to wait someone will come, but noone came. I went to the front and saw the girl chatting away with other staff. Was absolutely pissed off, ended up going to Fatayer restaurant near the hotel, which had absolutely delicious food.Ii. We checked out at 5.30am, we were carrying quiete heavy luggages, and noone helped us carry it out to the taxi, the security guard came over and helped us. The reception guy was cold and didn't bother to help.Based on the above experiences, we will not likely come back here, they need to improve the service, especially the front reception staff who are very cold and don't know basic manners.I have to give good marks to the cleaning staff, they did an absolute great job and were very friendly unlike the front receotion staff. We also dealt with Vipin, who was really great but went on leave during our stay.Don't think we will be coming back here again.

When we initially checked in staff were great, however when the days passed I noted the following: i. I went to eatopia around 12pm, no staff were there, i went and told front reception. One of the girls told me to wait someone will come, but noone came. I went to the front and saw the girl chatting away with other staff. Was absolutely pissed off, ended up going to Fatayer restaurant near the hotel, which had absolutely delicious food. Ii. We checked out at 5.30am, we were carrying quiete heavy luggages, and noone helped us carry it out to the taxi, the security guard came over and helped us. The reception guy was cold and didn't bother to help. Based on the above experiences, we will not likely come back here, they need to improve the service, especially the front reception staff who are very cold and don't know basic manners. I have to give good marks to the cleaning staff, they did an absolute great job and were very friendly unlike the front receotion staff. We also dealt with Vipin, who was really great but went on leave during our stay. Don't think we will be coming back here again.

Good, comfortable stay

Rooms were clean and AC worked well. Breakfasts were delicious. Staff is very friendly and helpful. Hookah lounge upstairs is nice and the pool setup is cool. I came back for fun after finding out about this hotel by staying here on a work trip. Best hotel I have found for the price.

The staff were friendly and always willing to help and answer your questions. They went out of their way to help arrange transport for days we wished to travel further afield and explore. They even provided us with a wireless dongle so that we could access the internet during our stay, free of charge. Continental breakfast was very limited and predominant choices were curry/Indian based. Little choice or variations for other cultures. Pool is lovely and on the roof, but again difficult to spend any real amount of time around the pool as no access to drinks, therefore hard to have a chilled and relaxing day at the pool. Rooftop terrace looks lovely but during our stay it was not open. This would have been a lovely area to sit during the evenings. Hotel does not serve alcohol, so had to access other hotels in the evening if you wanted a glass of wine or beer with your evening meal.

The staff were friendly and always willing to help and answer your questions. They went out of their way to help arrange transport for days we wished to travel further afield and explore. They even provided us with a wireless dongle so that we could access the internet during our stay, free of charge. Continental breakfast was very limited and predominant choices were curry/Indian based. Little choice or variations for other cultures. Pool is lovely and on the roof, but again difficult to spend any real amount of time around the pool as no access to drinks, therefore hard to have a chilled and relaxing day at the pool. Rooftop terrace looks lovely but during our stay it was not open. This would have been a lovely area to sit during the evenings. Hotel does not serve alcohol, so had to access other hotels in the evening if you wanted a glass of wine or beer with your evening meal.

Nice location (5 min from metro). Very friendly staff, nice breakfast and modern room and structure. The room is big, comfortable, but WiFi is unstable sometimes. The bathroom gets a bit wet because of the shower. Overerall I think was very good

The room quality was good. Good for family.The breakfast quality could be improved. Aaloo parantha didnt taste good and other food items tasted ok

The room quality was good. Good for family. The breakfast quality could be improved. Aaloo parantha didn't taste good and other food items tasted ok

Staff were friendly and very helpful assisting in any questions we had. The restaurant was excellent and food was very delicious while still being reasonably priced. We had a small issue with the type of bed we requested when we made the booking and was not available when we checked in. However staff listened to us and made sure we got what we requested. I would definitely stay at Sidra Pristine again when we visit Kerala.

Nice staff, Nice room

Good hotel for the price ...nearby metro and Lulu mall is big advantage

Very good service,,reception staff

Very good service,,reception staff 👍

Value for money, Clean and well located, staff were good and friendly,

Very nice staff. Delicious food. Comfortable room.

Good start to a relatively new hotel. Staff fabulous. Breakfast was ok, with nice Indian dishes. Omelette snot great. Menu is extensive with no attention to gluten free diets. For the foreign traveler wary of anything uncooked in India from veggies to fruit I did not receive assurances that the offering were free of potential bacteria. The WiFi did not work well in my room. Stubbed my toes on the step between bathroom and room. Exterior was super cute while interior lobby and restaurant spaces were dated. Room decor was mixed. Potentially great place if some issues are reworked

Very clean, brightly lit, posh room with basic requirements for working people - desk and chair, kettle with tea and coffee, warm blankets and soft towels, hot water all day and decent speed wifi. The breakfast was our favorite part as there was a good spread of nutritious foods.

Good value for money. WiFi works, breakfast was ok but food was abit cold. Staff were very helpful and welcoming. Great for a city break in Cochin

This is a wonderful hotel, an oasis of peace and calm in a busy area. The hotel was extremely clean and rooms spacious. The staff were extremely helpful, efficient and friendly and I could not fault the service they provided.

It was okay

Newly constructed property with modern facilities, well trained pleasant staff, delicious food, clean, accessible through train and metro. Go for it !!!

Good hotel with all necessary facilities,rooms are spacious, small restaurant with average food qualities, no garden but large lobby, friendly staff and room boys also friendly,no bar but good for family stay

Good hotel with all necessary facilities,rooms are spacious, small restaurant with average food qualities, no garden but large lobby, friendly staff and room boys also friendly,no bar but good for family stay

We had a good experience at this hotel except that the checkin could have been a bit better. Breakfast was good and had a choice of freshly made eggs to order as well as of good coffee. Serving staff were courteous but never smiled.

My wife and I stayed at this hotel for four nights. Overall, the hotel is standard and clean. However, it’s fairly new and still needs finishing touches. Bathrooms are somewhat inconvenient as floor gets wet after showering (no proper drainage). Staff are helpful but understaffed. Restaurant is pretty basic and slow. Breakfast is not great. Hotel is centrally located but not ideal if trying to visit fort Cochin (30 minutes taxi/Uber). Hotel is also not very well known by locals. Would recommend only for short stay if trying to catch flight (30-45 minutes from airport).

Location is good however it's unbelievable that there is no mini refrigerator and being charged 200 rupees pernight for storing 4 cupcakes. It should be free.