Clean room amd close proximity to station

The hotel is 5 Star all the way. Staff is friendly and helpful, facilties are wonderful. This was my second stay at Marunouchi and i would retrun in a heartbeat. The location cannot be beat.

Excellent location, staff are most courteous and helpful! Will definitely stay here again when we visit Tokyo next time.

The hotel was conveniently located to Tokyo Station and made getting around Tokyo very easy. Walkable to the Imperial Palace and Modern Art Museum

Amazing hospitality

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Room was very spacious and had a small Japanese style living area. Beds firm but not hard and walk in shower was huge. All hotel staff very professional and friendly. The hotel is located across the road from Tokyo station and there is an underground passage to the station from B1 floor.

Great hotel. Quiet, clean and great staff. Location is a big plus with direct underground access to Tokyo station.

The hotel was perfectly located for visiting the city, directly across from the Tokyo Station, so access to the subway and trains was super easy. Walking distance to the Imperial Palace and the Museum of Modern Art. Rooms are a little small, but we weren’t spending much time in the room. Would definitely recommend the Hotel.

One night stay before flight. Looked impressive and lobby and restaurant pleasant. Rooms small and dated with shower over bath. So many staff and all very helpful. Booked a double but only available was twin. Hotels.com led down here as confirmation did not specify. Hotel gave leaflet on refurbishing being carried out over 2yrs and noise expected during middle of day. Not an issue as arrived late and left early but would have been nice to know before booking - again Hotels.com ! No english TV, not even news. Underground walkways to Tokyo central station

Although the hotel was undergoing renovations, we never heard or were inconvenienced by them. As tourists we were gone most of the day. The rooms were spacious, clean and comfortable. We enjoyed the western breakfasts every day. Many delicious choices were available. Being connected to Tokyo station was also very convenient.

The reception staff, dining staff and housekeeping staff were excellent. The room was immaculate and comfortable and being adjacent to Tokyo Station made was a bonus as it was easy to travel on the metro and Shinkansen.

We picked this hotel because it is next to the main train station in Tokyo and we weren't sure about finding our way around town without knowing the language. We really lucked out for our first trip to Japan. The room was large and impeccably clean, the view was amazing, the staff were helpful and friendly. They cater to local and international business travel so you can expect coffee and tea in the rooms and a basket of complimentary grooming items. The two styles of breakfast are delicious (and large). The hotel warned us that they were under renovation, but we didn't see or hear anything. They also offer baggage transfer which was easy and efficient.

Staff was exceptionally nice Location was right by the main train station, but nevertheless the rooms were very quiet. This is partly because check in is on the 7th floor, and the rooms were on the 17th, but the sound proofing is great, anyway.

Excellent service. Very convenient location direct from Narita express & with the station being right there makes it a great base to explore Tokyo. Plenty of nearby dining options.

I was worried when I got a message that there are construction going on while we stayed there, but we did not hear a thing. The staff were over the top friendly and super hospitable. At Front desk manager with his calm demeanor and charm was standing there to welcome us and other guests like a family member. We couldn't be more pleased. We highly recommend this hotel and will definitely stay here when we go back to Tokyo.

Well located hotel by Tokyo main station, the staff were very polite and pleasant, American style breakfast choice was fresh, plentiful, and a good tasty start to the day

Great hotel in a central, safe, and quiet location - nice to get away to a sanctuary after the hustle and bustle of Shinjuku/Shibuya. Staff was lovely, room was pleasantly bigger than we thought it would be. Everything was clean and the amenities were nice - would highly recommend!

It is convenient if you plan to take train soon. Most travelers are business persons, as there are quite a few business buildings nearby.

Right next to Tokyo Central Station. Exactly what we needed after a long flight.

Very convenient place

Great stay, comfort, service, value & location.

Proximity to Tokyo station, eatery options and shopping areas. Recommend to stay while in Tokyo.

Great hotel right next to the train station and with direct access in to the B1 level to get anywhere. Staff was always very attentive and helpful.

Staff members are very helpful and caring. Convenient location and reasonable price.

First class

Nice hotel Good location Very convenient to shopping malls and underground nearby. Reasonable room rate

Convenient and really nice clean room. Great location as well.

Near Tokyo station very convenient! Staff is super friendly and helpful!

Right in front of Tokyo main station. Yet very quiet and beautiful inside.

Wonderful hotel. Staff very helpful and professional. Great location for access to Tokyo Station for trains, Narita Express, Shinkansen. Restaurants and shops nearby.

Great hotel right next to Tokyo Station. Minutes from anywhere in Tokyo