Ideal location for the centre of the town and about a 15 minute walk to the viewpoint for Lake Taal and the Taal volcano. Staff were very attentive, ultra polite. It was not busy during the duration of my stay but I do wonder how the very small cafe would cope at busier times.

Overall was good

The staff are very accommodating and polite. I asked for few request and Ces, the frontline employee who assisted us made sure that have a comfortable vacation.

I don’t want to be ‘that’ tourist. And debated writing a review. But feel it’s only fair for other travellers. I booked to stay here for 3 nights and checked out a night early as I’d had enough. Note- this was EASILY the most expensive hotel I’ve stayed at so checking out early had big financial implications. They took a £40 deposit at check in which I disputed as I said I didn’t see why I couldn’t leave a card behind the till rather than have a huge amount of money leave my account. They assured me it was ‘floating’ and nothing would leave my account. I argued the opposite but to no avail. Begrudgingly paid and oh look- upon check out- not seeing my deposit back for another 2-3months! Room smelled of mould but couldn’t be bothered to argue. None of the staff were particularly forthcoming with recommendations of what to do/ where to go. Bar one - Justin- who is responsible for the few stars I have given this place. Key card didn’t work once. Had to keep going downstairs to reset. Just not a good experience. They apologised and gave me a croissant before I left as an apology but the reality is - I doubt I’ll see that money back but will post here if it comes through!

The room was clean just a little bit small especially the bathroom the safe was not bolted down. Someone could just walk out with the safe and the balcony door would not lock.

Location is accessible to shopping area and restaurants.

We had a wonderful stay whilst celebrating our 9th anniversary. The hotel is fresh & clean with dedicated staff from reception to cafe to housekeeping. We enjoyed the hotel & location so much that we extended our stay. Most enjoyable & recommend it.

Awesomeness!

The hotel is well appointed from the moment you walk in. Throughout it is bright clean. The room has a very comfortable bed, a well positioned safe & coffee station. The shower is spacious & has all your needs. Staff are professionally guest focused with the wonderful Filipino charm. My asawa & I celebrated our 9th anniversary together there & the setting was ideal. Thank you.

Quite and easily accessible to all places to see...except for the curtains in our rooms wc has a gap in the middle should be rectified cause people can see us at night inside our room...staff was all nice and professional...over all happy with our stay...

Wonderful and clean hotel to getaway from the city. The weather was perfect and its vicinity is located perfectly. We had a great overnight stay, amazing staff, and good breakfast food. We’ll definitely come back! Thanks Quest Hotel and awesome staff.

Easy access to nearby shopping and restaurants.

Near the mall

Nice location, in between 2 malls and also near the rotunda allowing easy access going into Tagaytay and to Manila. Don’t get the rooms facing the road as it is noisy. They should soundproof the sliding doors.

Great place

I will definitely keep on booking on Quest whenever I go to Tagaytay. I really liked this Hotel.

Very comfortable, bright and spacious. Staff was friendly and accommodating. Highly recommend staff and food. Will def be back!

Great Staff! Very professional and tries to help in every way.

Despite the fact we were there due to my father being in the hospital, discovering this gem within a stone's throw away made the ordeal less stressful & taxiing. The staff were wonderful and the amenities were on par for Western accommodations. The grandkids and us adults were able to still explore and enjoy our vacation, but still be nearby our dad to take care of him. We'd book again there and will recommend them to family & friends!

Great Staff & support team.

Great customer service and they great care of the costumers.

there is a moldy smell to the room and some mildew in the shower. The bed is so comfortable.

Doorlock going to veranda is broken and lizard inside the room. Improvement of cleanliness as dirts in the common areas are noticeable.

Excellent location and well placed overall would give a 3.8 out of 5 breakfast is only downside

Staffs friendly I like n hotel non smoking that's very good.... I don't like is not much choice for vegetarian for breakfast

Exceeded expectations. Food was excellent!

Molds everywhere inside the room. Beddings moist. Wet floor due to poor air-conditioning.

The staff were overwhlemed by the influx of guests last sunday who are to have their breakfast, such that nobody was manning those who are supposed to line up, thus leaving us the impression that there was no system in check. It took us almost an hour for the food to be served from the time we placed our orders.

Friendly staff.

Great stay at this comfortable and clean hotel. Very short walk to the two neighbouring malls and dozens of restaurants. Central to Skyranch fun park also. Breakfast is set menu, not buffet, and could definitely be better organised, slow service and cold food one day, fast service and hot food the next. Be ready for sizeable security deposit at check in, I had to leave 3,500 Peso for three nights. Overall a nice modern, clean hotel with with friendly helpful staff.

The bathroom is very small. It could have been designed better. The bathroom drain did not flow properly. Even if we turned off the ac, it still continued its operation and was blowing directly towards the bed and the small sitting area. Fortunately, we only stayed one night. Overall, the staff was courteous.

I liked the balcony of the hotel and able to go out the balcony