Pros: Friendly desk staff, plenty of on-site parking with easy access into hotel (both front and back), clean facilities, free books for the kids in the lobby, housekeepers will tidy/refresh your room if you request a day in advance, free breakfast, easy access to freeway, happy hour Wednesday evenings with free snacks. Drawbacks: The pool was a bit too cold and they couldn't adjust the temp, traffic noise at night from the freeway (I used earplugs), free breakfast was not as shown (no waffle machines, always a breakfast burrito bar which my kids didn't care for), ADA accessible rooms have a flat walk-in shower which always let water spill out onto the tile floor which is slippery. Overall, it was a pleasant stay and we really enjoyed having a 2-bed suite with separate kitchen and living room area. Great for a family with kids.

Some staff are rude, the only guy who was awesome was Sheldon. I stayed two weeks, I also had multiple instances where the towels were dirty. Also cleaners will knock on doors regardless of whether the privacy sign is on.

I booked 2 one bedroom suites with 2 queen beds in each suite, because of the number of people we had. Instead, they gave me 2 one bedroom suites with 1 king bed each. So, my family of 4 had to share 1 kind bed, which was a disaster. I didn't sleep for 3 nights. In the other room, my elderly uncle had to sleep on the sofa, which left him with an achy back during our entire vacation. What's the worse is that I left several messages for the manager, and never got so much as a courtesy call back. I definitely recommend that you don't stay at this hotel given the poor management and how they treat their guests.

The air conditioning unit was making a funny sound and the toilet took forever to fill. The computer system was down so the nice gentleman had to check us in manually which took a bit.

The room was very clean and comfortable. The perfect place to stay the night before surgery in the Bay Area.

The property is good. Need to work on making sure the provide clean towels

Fire 🔥 alarm in room is covered with a bag

Spacious suite near Redwood Shores Lagoon where I went to watch a college rowing event. Met my needs perfectly.

Nice staff

This hotel looks nice, but wasn't very clean. The pool and hot tub would have been much more enjoyable without all of the hairballs we found everywhere. The hallway rug wasn't vacuumed at all during our 2 night stay. The chairs, couch and rug in the room were heavily stained. The person staying above us was moving furniture around at odd hours of the night and sounded like they were exercising in the room. In all, it was fine, just not as nice as it could have been. I've stayed in equivalent hotels for 1/3 of the price.

Great hotel stay for our family! Spacious rooms with everything you need for a two day stay for a volleyball tournament. The kitchen was a big help for our stay and had everything you needed.

The property offered your basic needs. Jim, laundry, breakfast, and an inside pool. The I believe the manager Shawn is five stars.

We had an actual suite with a full kichen and large refrigerator. Dishes, glasses and cooking implementa included! The bed was around the cirner from the kitchen, so you werent really looking at it. Goid size living room area with corner sifa. Everything was ckean & comfortable & it was on the front of the hotel facing highway traffic, but the noise was barely noticeable. Great hotel, would definitely return again.

Nice and clean. Friendly and service. Close to freeway and quiet

Unexpectedly dirty overall...lack of attention to detail. No dish soap...only given a single pack of dishwasher detergent. Had to ask for another pack each day. We got stuck on the pool level in the rain because the door sensor wasn't working properly. Front desk seemed very aware of it and didn't seem overly concerned. Overall lack of expected service for the price. Not impressed.

Not what I expected for the price, or for a "Hilton". I've been in cleaner Motel 6 ...I've had better service in Best Western. I'm simply disappointed for the price point.

Quiet and very clean property

Good

Always a comfy, clean stay!

My stay here was great it had a very clean environment and very accessable to the freeways. Overall loved the stay!

Wonderful hotel, I celebrated my bday. I will return, my family and friends already heard from me how nice is to stay at the Hilton in Belmont, I am definitely returning.

Love the indoor pool and patio area. Staff are nice.

The internet was horrible… not easy to connect and would get disconnected every 5 min

Would stay here again

There was not enough towels for my family and I. I had to call for towels 2x. Also there was no blankets for my kids bed which I also called for. I also found a moldy plate of food in one of the cabinets. The provided body wash was also empty.

Breakfast was lacking compared to other similar hotels

Nice and clean

The room we stayed in was adequate; however, there were flaws during our stay: (1) a big stain in the carpet in the living area; (2) the bathroom smelled like dog urine -- faint, but it was present (this after waiting a while to get our room ready); (3) breakfast is underwhelming for a Hilton suite. In the hotels I've stayed at, from 2 stars to 5 stars, they provided eggs and another protein (i.e., bacon, sausage links, etc.) Not here. It was only scrambled eggs and overcooked and dry for 4 straight days. Not sure if not serving a second protein is a cost-cutting measure, but at least learn how to cook eggs properly. Most of the staff were nice, from the maintenance guy to the cleaners. Unfortunately, the front desk woman, when we arrived, could use a little more customer service training and attitude improvement. Travelling with kids is not easy especially when they are young. When your room is not available around check-in time, it's frustrating but I understand it happens. The problem with the front desk is she did a poor job conveying the info about when our room will be available. "I don't know what to tell you" is never an acceptable response especially after she already gave an arbitrarily selected time range to wait. I know she hates her job and is just going through the motions and doing the bare minimum but if you're going to be the front-facing staff for the hotel -- DO BETTER!

Good value for a place. Very good breakfast.

I loved being there

The suite we stayed in was spacious and full of amenities. We stayed with our 2 dogs and they had plenty of room to roam. The dog area was quite small outside but we made it work. The pool and spa were very nice. The outdoor area has a bbq and fire pit which was nice to sit by in the evening after a swim.

We had to ask three times for bedding for the couch bed. After asking three times we had to go to the front desk to get it ourselves. Also, we had four guests but they only allowed two towels per room which is ridiculous.