Convenient place to stay if you want something near to the airport or if you want to rest before you hit the city. Very corporate and not very charming, but it’s fine for a one night stay

Our room was clean and smelled fresh. We had a junior suite which was perfect because we had our son with us. There’s a pony wall dividing the small living area with a fold out couch, where our son slept, from the bedroom area. Both areas had TVs. It was the perfect set up. Also, they have a little marketplace dining area for snacks, breakfast sandwiches and coffee/tea. It was a perfect grab and go before leaving for the day. We were close to the train station, so it was easy to go to the city.

The stay was fine, but the person who checked us in was short answers and rude! The restaurant and cocktail lounge was good and servers were great!!!

Overall, I am very please with my stay at Grand Bay Hotel San Francisco. A very quiet, safe, and secure place to be. I had no worries about my vehicle being vandalized ir broken into because of the area the hotel is located. Next trip to SF, I would definitely stay at this same hotel. Staff are all friendly and accomodating. Thank you.

Nice comfortable & convenient stay while carrying out my Fathers memorial services in town. My Family stayed here too, & it had a nice atmosphere, very comfortable during a hard time :) and the restaurant & Bar was nice and convenient. Breakfast was excellent.

Spacious hotel and lobby with nice bar /pool area. Lots of functions going on in function rooms. No shopping areas in close proximity. Pool is much smaller than pictures but still was nice.

Average hotel, better values in the area. It's a business hotel. We stayed one night to be near SFO for an international flight in the AM. It was a lot better back in the days it was owned by Sofitel. It is no longer upscale. The grounds are very nice, especially along the man-made lake. Half of the rooms face the lake. Ask for lake view. What I really disliked was that they put us in me an accessible room, I did not book nor did they inform me at check in? The restaurant is hit or miss, it was busy when we were there. I ordered a burger and fries, which was the worst I've ever had with cold dried out fries, I should have known better. There is a Shake Shack down the road for 1/3 the price. My SO ordered chicken Picatta which was very good. The restaurant service is good. The bar looked really poppin'. If you like bar scenes, this is definitely a good one. The restaurant water tastes terrible, showers are weak. Overall the Room was clean, plenty of power for devices, no bed bugs, but behind the headboard it was absolutely filthy. The bed at least for me was not comfortable and the pillows were sky high and too firm for me. I rolled up a towel and used it as pillow.The comforter did not breath. It traps all your heat and you end up sweating even if you turn the A/C way down. In summary, I would not stay here again for the price, its not a value. There are likely better values in the surrounding area if you are staying like we did to go to SFO the next day.

Overall hotel is value . However bed mattress need to be change . Bed linen in poor condition as well