Hotel Ixbalanque
3.4
Médio(53 Comentários )Hotel em Guatemala City
Razões para reservar
Inclui comodidades essenciaisInternet/Wi-Fi, Estacionamento, TV e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Hotel Ixbalanque
Este hotel tem café da manhã de cortesia e fica perto de Zoológico La Aurora.
Além de instalações de lavanderia, este hotel para não fumantes conta com balcão de recepção 24 horas e assistência com excursões/ingressos. Há café da manhã continental grátis, além de Wi-Fi grátis nas áreas comuns, estacionamento grátis sem manobrista e um traslado grátis ida/volta do aeroporto. Outras comodidades incluem TV na área comum e cofre na recepção.
Serviço de arrumação não disponível.
Hotel Ixbalanque dispõe de 10 acomodações com produtos de toalete de cortesia e ventiladores. As TVs LED possuem canais a cabo.
Além de instalações de lavanderia, este hotel para não fumantes conta com balcão de recepção 24 horas e assistência com excursões/ingressos. Há café da manhã continental grátis, além de Wi-Fi grátis nas áreas comuns, estacionamento grátis sem manobrista e um traslado grátis ida/volta do aeroporto. Outras comodidades incluem TV na área comum e cofre na recepção.
Serviço de arrumação não disponível.
Hotel Ixbalanque dispõe de 10 acomodações com produtos de toalete de cortesia e ventiladores. As TVs LED possuem canais a cabo.
Os banheiros possuem chuveiros. Os hóspedes podem acessar Wi-Fi gratuitamente. Troca de toalhas e troca de roupas de cama podem ser requisitados.
Comodidades
Internet/Wi-Fi
Estacionamento
Lavandaria
TV
Mapa de Guatemala City
Atrações nas proximidades
Quartos disponíveis
Basic Room, 1 Queen Bed, Non Smoking
1 Cama queen size
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Family Quadruple Room, Non Smoking
2 Duplo • 1 Solteiro
Acomoda 5
+
Você será direcionado para Expedia.com para disponibilidade e preços
Family Room, 2 Double Beds, Non Smoking
2 Duplo
Acomoda 4
Você será direcionado para Expedia.com para disponibilidade e preços
Shared Dormitory, Mixed Dorm (Up to 7 people)
3 Cama beliche • 1 Solteiro
Acomoda 7
+
Você será direcionado para Expedia.com para disponibilidade e preços
Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)
4 Cama beliche • 1 Solteiro
Acomoda 5
+
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Comentários
3.4
Médio(53 Comentários )3.4
This is not a hotel. It’s a hostal. A little pricey given the condition of the place. It’s safe and just a few blocks from the airport. The staff friendliness balanced it out the whole experience.
3.4
Fantastic the staff was great and friendly
3.4
Very small, older room. One opening window to area under construction. It was a hot night, fan was large & noisy.
3.4
Great place
3.4
I love my stay in this hotel. The guy at the front desk was very nice. I got to the hotel very late so I was hungry and he offer to make a pizza for me.
3.4
I was unable to reach the hotel to arrange for late pickup at the airport. They didn't return voice mails, texts, or e-mails. I finally got Hotels.com, and they called them for me and the answer they got was "we're not coming to pick anyone up tonight." Then Hotels told me there was nothing they could do and refused to refund my money because as they put it, "my plans had changed." This was ridiculous I ended up staying at another hostel close by but I will not be using Hotels.com again. Don't stay at this place.
3.4
Clean place, gated community feels very safe.
3.4
This property is located nicely/ideal near airport within minutes. However the customer service is very disappointing. Staff is rude and do not coordinate/communicate well with each other (previous shifts). Breakfast included ** customer beware it consists of cornflakes, milk OR toast and jam personnel not happy to be servicing you and using profanity within feet of the dining area didn’t even bother to say you’re welcome when we (children,, wife and I) said thank you when milk, coffee and spoons arrived. Went back to cussing and hanging out with coworkers using those words not caring that there are customers within feet of them. Be advised if says it’s included shuttle to airport but you have to be very CAREFUL! You MUST ensure the previous shift left/advised the new shift that you will be needing shuttle to airport upon your leaving because they do not have an on-site shuttle driver be warned they may even charge you for the Uber ride to the airport! Staff was unprofessional and not willing to find a solution not asking proper questions to help find a solution. Very rude and unprofessional. Disappointing because there is potential in this small house turned hotel.
3.4
Friends
3.4
I had to use my credit card to pay as I didn't have cash. The hotel staff member (who didn't speak any english) told me that they charged fees for using your credit card. Fine, I assume there will always be a fee of 5% or so. However it was 10%, plus some other fee that I didn't understand, plus an expensive exchange rate that they charged.
The amount ended up DOUBLING the cost of my stay, from $25 US to about $50.
I feel like I got ripped off.
Also, I needed a shuttle at 4am to catch my flight. I told him this the night before. At 4am I went to the front desk, had to wait for him to wake up, and then call an uber. Eventually leaving around 4:20, rushing through the airport to get to the gate. A little unprofessional.
The room and the bed was comfortable but as others stated, you can hear everything in the hallway and can hear other guests coming in late at night.
Due to this all I wouldn't stay here again.
3.4
Bunk Beds, classic architecture and very clean shared baths
3.4
We were double booked. We booked three rooms with two beds. No one from the property notified either parties even they had contact information for all. We arrived nearly 10pm only to find out that they only had two rooms for our group of 7. Males shared one and females shared the other as there was no time to go look for another hotel. We had to all share one bathroom with many other families and groups. They didn’t want to gives us towels, the children with us had to share towels.
3.4
Room wasn't the one we had rented, super small & hot inside! (No air, no fan) Don't think I would be renting again
3.4
Excelente services
3.4
All services and food areas good and accessible
3.4
All services and food areas good and accessible
3.4
Reservation price was not honored.They said they fired the social media girl 2 months ago and price was not valid
We paid 4 times the amount of the reservation. No credit cards allowed.
Room was dirty and we had to request towels , cause no towels on the room, nobody helped us for check out. a mess this expierence
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Guatemala City?
O preço médio de um alojamento em Guatemala City é de 72 € por noite. Este alojamento é 11 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hotel Ixbalanque. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Hotel Ixbalanque permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hotel Ixbalanque?
Encontrámos 4 comodidades para este alojamento. Isto inclui internet/wi-fi, estacionamento, lavandaria e tv.