Smelled like cigarettes throughout the hotel. Also, very loud on the room floors. We books this for the gym. While it had a lot of pieces, it was a bit of a mess with random machines, weights, etc. Front desk staff was pleasant.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with out stay. Fully refunda

the hotel is conveniently located, the staff is helpful and friendly, the hotel has all necessary premises for a business travel, including available meeting rooms and related facilities

Mostly given 4 stars on the various apps, as well as what appeared to be a municipal tourist authority, I’d give it 3.5 at best. We were only there for 1 night, our last in the country, so our experience was somewhat limited. The location in Blloku is great! in the thick of the action, restaurants, shops, bars, etc.Front desk greeting was friendly and helpful, though her English was only slightly better than my nearly nonexistent Albanian. The rest of the staff were very good, giving me a free coffee early in the morning before we left, since we had to go before breakfast was served.Our room was large enough to not feel cramped, and the heat was very effective. Per usual in Albania, the bathroom was rather small, but the lighting was good, the toilet and tp (which is surprisingly good throughout the country) were high quality, and there’s a bidet. We didn’t see any bathtubs in 10 days in Albania but the shower had plenty of hot water, and strong pressure with nice toiletries. But the real reason it dropped the half star to 3.5 was the spa. There’s an indoor unheated pool that was large and deep enough with equipment for water exercise. It was very nice and available at no added charge. There was a good sized sauna and steam room but the sauna wasn’t turned on when we got there and the steam was not working at all. Both of those are at an added charge, if you want to use them, let them know at least an hour ahead of your visit. A good, but not great.

Mostly given 4 stars on the various apps, as well as what appeared to be a municipal tourist authority, I’d give it 3.5 at best. We were only there for 1 night, our last in the country, so our experience was somewhat limited. The location in Blloku is great! in the thick of the action, restaurants, shops, bars, etc. Front desk greeting was friendly and helpful, though her English was only slightly better than my nearly nonexistent Albanian. The rest of the staff were very good, giving me a free coffee early in the morning before we left, since we had to go before breakfast was served. Our room was large enough to not feel cramped, and the heat was very effective. Per usual in Albania, the bathroom was rather small, but the lighting was good, the toilet and tp (which is surprisingly good throughout the country) were high quality, and there’s a bidet. We didn’t see any bathtubs in 10 days in Albania but the shower had plenty of hot water, and strong pressure with nice toiletries. But the real reason it dropped the half star to 3.5 was the spa. There’s an indoor unheated pool that was large and deep enough with equipment for water exercise. It was very nice and available at no added charge. There was a good sized sauna and steam room but the sauna wasn’t turned on when we got there and the steam was not working at all. Both of those are at an added charge, if you want to use them, let them know at least an hour ahead of your visit. A good, but not great.

Friendly and helpful staff members and they made the extra effort to provide polite assistance. They even refused my tips !