On arrival host was unclear of our booking, the room was much smaller than anticipated and on the advertising 'photos they have moved and reused furniture and one photo is not even of the room the finishes were rough the wifi poor, open shower room toilet ? the lobby shown in photo was actually the breakfast room, which filled with smoke from pizza oven on two days, i had to suggest propping door to clear, but worst of all was the all night persistent humming vibration through the bedroom wall, coming from what sounded like and old freezer motor kicking in, did not sleep for two nights left on the third day as needed some peace and quiet. there was a bell to ring but did not seem to work, the host were very friendly and polite which I cannot fault , but in respect to the accommodation and situation everything was too laid back, this is a rental property charging upper rates not there home, all in all disappointed as did not want to be and feel let down and out of pocket, which I regret as was my wife's birthday and the whole eco eclectic thing was right up our street but unfortunately not the experience I was expecting

Interesting experience. Right in tbe middle of the forest. Very pleasantly different to an ordinary bed and breakfast.

Interesting experience. Right in tbe middle of the forest. Very pleasantly different to an ordinary bed and breakfast.

When you arrive, the driveway is just a dirt road. No covering. Full of potholes and water. The room is pokey. Some parts haven't even been finished. The bath overflow was missing. The bathroom 'door' consisted of a bookcase which slid round and which you couldn't close properly so no privacy. The wall decoration included plastic plants and leaves. Timber was loose or not even fixed. The beds were really uncomfortable. There was no wardrobe, just a hanger behind the tv. There was little in the way of soundproofing. We could hear people coming up the stairs and talking. Early in the morning the people next door turned their television on at 7.00am and we could hear it clearly. Not happy at all. The area was nice and we will be going back again but certainly will not be staying at this place.

Maybe to early in season no bar open but didn’t tell us prior, have to drive to get food and drinks. Room lovely but finish could be better, Lots of cobwebs, dirty extractor fan. Doing work outside and looks like it’s a good place for families glamping experience.

Maybe to early in season no bar open but didn’t tell us prior, have to drive to get food and drinks. Room lovely but finish could be better, Lots of cobwebs, dirty extractor fan. Doing work outside and looks like it’s a good place for families glamping experience.

Lovely lady and really nice room but only heating was a small plug in heater , I was freezing. No hot water in the morning for a shower , no hairdryer . Wifi was very weak. Shame as a lovely place but won’t be staying again .

Lovely lady and really nice room but only heating was a small plug in heater , I was freezing. No hot water in the morning for a shower , no hairdryer . Wifi was very weak.Shame as a lovely place but won’t be staying again .

Jon was the perfect host and made a proposal weekend that’s little bit more special - even sourcing and booking the restaurant. Please don’t be put off by the outside appearance of the building itself- inside is a different story and with a host like Jon it makes for the ideal get-away! Thanks Jon! The happy couple

Jon was the perfect host and made a proposal weekend that’s little bit more special - even sourcing and booking the restaurant. Please don’t be put off by the outside appearance of the building itself- inside is a different story and with a host like Jon it makes for the ideal get-away! Thanks Jon! The happy couple

The accommodation was very quirky and I think would come as a bit of a shock to anyone not used to camping. We stayed in the Forest Store and we had a comfortable stay, but we are pragmatic people and just get on with it.Our main concern was the wobbly bath that wasn’t plumbed in properly. Trying to wash our hair in there without so much as a hand held shower head was difficult and anyone older than us might struggle. Also getting in an out of the bath was tricky as it was so high sided. Style over substance I think. A major concern is no plumbed in overflow. Trying to avoid getting water on the floor was therefore a challenge. Mopping up after our ablutions, not much fun. Filling the kettle in the basin again very awkward. High level cleaning does not appear to take place. The room, wardrobe section behind the tv was layered with spiders webs. The bathroom ‘door’ doesn’t completely close due to the moss walls obscuring it and even if you do manage to close it to, there is no door knob on the bathroom side making exiting very tricky.The one bed head was fixed to the wall making it very difficult to retrieve something I dropped under the bed, and I found it didn’t appear to have been cleaned under there for ages.The corridors smelt of grease too…I think this aroma was coming from the kitchen equipment.There was a complete lack of signage. The track to the property is long, quite rutted and dark at night. At first we were unsure we’d arrived!

The accommodation was very quirky and I think would come as a bit of a shock to anyone not used to camping. We stayed in the Forest Store and we had a comfortable stay, but we are pragmatic people and just get on with it. Our main concern was the wobbly bath that wasn’t plumbed in properly. Trying to wash our hair in there without so much as a hand held shower head was difficult and anyone older than us might struggle. Also getting in an out of the bath was tricky as it was so high sided. Style over substance I think. A major concern is no plumbed in overflow. Trying to avoid getting water on the floor was therefore a challenge. Mopping up after our ablutions, not much fun. Filling the kettle in the basin again very awkward. High level cleaning does not appear to take place. The room, wardrobe section behind the tv was layered with spiders webs. The bathroom ‘door’ doesn’t completely close due to the moss walls obscuring it and even if you do manage to close it to, there is no door knob on the bathroom side making exiting very tricky. The one bed head was fixed to the wall making it very difficult to retrieve something I dropped under the bed, and I found it didn’t appear to have been cleaned under there for ages. The corridors smelt of grease too…I think this aroma was coming from the kitchen equipment. There was a complete lack of signage. The track to the property is long, quite rutted and dark at night. At first we were unsure we’d arrived!

The Lodge Rooms are fabulous and absolutely spotless. We recieved a very warm welcome upon arrival. We had the most amazing breakfast al fresco overlooking the Forest of Dean. We enjoyed every minute of our stay and will definaely be back. We would 100% recommend staying there.

Different, basic plumbing, surprised not restaurant on site.

The location really was magical, not only the inside and outside decor but the fact that the forest of Dean is literally on the door step. The hosts were fabulous and couldn't have been more helpful, including us in the 'build your own pizza' evening that was so much fun. The bath in the coal shed was incredible and after a long day kayaking and walking, was just what we needed. We look forward to staying again!

Paid £360 for a 2 night stay in 'The Retreat'. Lets just say the pics they have do them a REAL favour...until you get there Before travelling we had a few questions, based on reviews we had read from previous guests. Over the space of 3 days we sent messages via 5 different means....finally getting a reply the evening before we travelled with the excuse 'it's a really busy time for us'. No matter how busy, a quick text or whats app reply to our message with a promise to get back to us takes 30 seconds. Left a feeling that the owners didn't care enough about an imminent arrival. The 'what3words' proved useful to find the place....we dug this up ourselves from their facebook page as they still don't deem it neccessary to put some signage up at the end of, what looks like a track that says 'private no access forestry commission' so doesn't exactly scream it's the right track to take. Parked up...no signage to reception...happened to be what turned out to be one of the owners on their way out who pointed us in the right direction. 'Check in' was rushed to say the least. Shown to the room, 'back' door to the room which was really close to the car to get luggage in was locked, keys missing and no attempt made to find them 'ah steps are a bit funny that way anyway'. So we had to haul our bags right the way around the entire site. One of the kids then found keys for us. No wood for wood burner, or firelighters, or instruction how to use given or provided. Stumbled across what ap

Very nicely decorated in a quiet and peaceful location.

Very nicely decorated in a quiet and peaceful location.

It's very nice short stay. The location is good which is close to the Forest of Dean. We lived in the Refuge Lodge. It gives a feeling of excitement of adventure. We loved the pizza night on Saturday with fun of making pizza by yourselves. My girl loved the camp fire at night especially and the swings on site. Its very good for short stays who would like a different experience to hotels, especially for families with little ones.

Don't waste your money on a dirty overpriced farm. Parking isn't adequate or easy to find down a pothole gravel road, no signposts so don't even know if your in the right place. Rude staff, rowdy parties going on in the tents. Photos make it look like a nice place to relax, its not, don't waste your money on this overpriced accommodation.

Awesome place, don’t expect 5 star accommodation though. It’s friendly and more quirky and original than boring and neat. Owner and staff are extremely friendly and down to earth. We loved it, stayed in the lodge room not the dome tents, but would love to stay in the tents.

Awesome place, don’t expect 5 star accommodation though. It’s friendly and more quirky and original than boring and neat. Owner and staff are extremely friendly and down to earth. We loved it, stayed in the lodge room not the dome tents, but would love to stay in the tents.

The Coal Room was very unusual particularly the bathroom which was lovely and unique. Comfortable night's sleep.

Drove 2.5 hours to hotel, to be told 20 mins before i arrived that they have double booked the room. Used a reward night to lay for room so couldnt book another one and had to drive back home. They said both bookings came in at same time which caused the confusion, and then in next sentence said the other people have priority because they enquired about their booking 2 weeks ago. At one point tried blaming covid and lack of governement funding for mix up on their system. Very insulting to try that one with two school workers. Very upsetting experience with no compensation offered at all

Overall our experience of the hotel was sadly poor. The hotel has a lot of potential, however there are no signs around the place to tell visitors where to go on arrival and we were shown to the reception desk by a guest... After we were greeted, my wife and i were shown to the wrong room and asked after 2 hours to move. Both rooms we stayed in were riddled in cobwebs in the corners of the rooms and although the particular styles of room are difficult to keep clean, it was evident that no one had attended to this in some time. After looking through some feedback om reviews, it was also clear that the hotel had not taken on board guest advice as attention to detail has been missed around the hotel. I strongly believe that this hotel has potential if some of the reviews are actioned. A word of warning to anyone who has a nice car, the drive way is a stony, gravel path with very large pot holes down it. I really hope this hotel pays more attention to detail as it would make all the differnec to customer experience.

Excellent place to stay. Way out in the countryside

Really interesting quirky place. Somewhere we will remember. There is one big watch out on our Woodshed room - no door on the toilet so whoever you’re sharing with shares everything with you and some very steep steps down to the bath. We were staying out of peak season so there were only 3 rooms booked out which meant we had the shared area to ourselves. Warning for others staying out of main season is there was no food or drink facilities so no option to buy breakfast or dinner or a drink at the bar. We were fine because we bought stuff for breakfast and a few bottles of wine and brought it back and ate out for lunches and dinner. Very relaxing stay and we’d recommend it.

Beautiful place and lots of character..

My partner and I stayed here for our anniversary and it did not disappoint. Jon was there to greet us on arrival and showed us around making sure that we knew where to find everything and he even helped us find somewhere good to eat. When we got back Jon joined us in front of the fire and we chatted into the night. The next day we were given a lovely big breakfast. This really is a fantastic place and Jon made us feel very welcome. Thank you so much for your hospitality and we canmot wait to come back.

After fighting a storm to get to the property the warm lights were a welcome sight , the property is quirky and fascinating , with a welcoming and cozy feeling . We stayed in the Coal Store .. and the only way to describe it is , amazing ! The decor of bringing the outside in and the natural charm of the 200 year old barn make the room an absolute delight and pleasure to stay in . No matter how many time you look around the room always something new and intriguing to see , the Hosts were lovely very attentive and helpful , the amenities were spot on and the breakfast was delicious 10/10 will definitely be returning .

After fighting a storm to get to the property the warm lights were a welcome sight , the property is quirky and fascinating , with a welcoming and cozy feeling . We stayed in the Coal Store .. and the only way to describe it is , amazing ! The decor of bringing the outside in and the natural charm of the 200 year old barn make the room an absolute delight and pleasure to stay in . No matter how many time you look around the room always something new and intriguing to see , the Hosts were lovely very attentive and helpful , the amenities were spot on and the breakfast was delicious 10/10 will definitely be returning .

Lianne and Jon were so helpful, friendly and were fantastic hosts. Dome lodge was quirky and well presented. The room i stayed in was upstairs. On first appearance i was wowed. I spent 3 nights there. It suited me being a solo traveller. The bed was really comfy. The only constructive critism i could say are tiny things that could be put right. It would be helpful to have hooks to hang towel in shower and toilet. Maybe a blackout blind on toilet window. Hooks to hang coats. So nothing major. I think the only bigger issue would be that if youre a couple and not at a stage of feeling comfortable with bathroom antics. There is no door to the toilet or shower. This wouldnt necessarily bother everyone. The location was petfect for exploring the forest of dean area. Breakfast was nice but quite basic but did cater for dietary requirenents. It would be nice if breakfast was included in the price of booking. Overall, a fantastic stay and i would definetely return. Mant thanks