An excellent place to stay. Service staff were excellent and always helpful. My favourite dessert was the 3 flavours sorbet. Room service and kitchen are closed after 11pm though. Grab delivery is a great option as many eateries are on them. Swimming pool is decent and the gym while small has a decent view from a height. About 200 meters down the road there is an excellent dimsum shop near a red rock hotel. Do try it. Overall a good place to stay as the staff is excellwnt and the amenities are above average and well maintained.

Great place to stay in Georgetown - convenient access to most places. Hotel itself is great, very pleasant stay,

Easy accessible to nearby attractions and hawker centres

Clean , comfortable , friendly staff

Love it

Excellent stay at the hotel. Staffs are kind. Only thinks that bedroom aircon is noisy a bit and feedback didn’t work well.

I was looking forward to stay in this hotel and I booked two suites for 3 persons. We arrived very early in the morning but were told that we are not able to check in until 4pm as the suite rooms are meant for their VIP members and 4pm check out is a privilege. However one lady at the reception told me that she can expedite a room for us to check in before lunch and she will give us a whatsapp call or message. We went out for early lunch and went to a shopping mall loitering around waiting for the whatsapp. But my whatsapp never ring nor received any message. We waited till almost 3pm and decided to make our way back to the hotel. When we reached, we were told the rooms are not ready. I asked a couple of times why then I was told one room will be ready, that question was being avoided - not just once but the multiple times I asked. Then after 30 minutes of checking and verifying and checking, we finally got 1 room key and had to wait for the other room. For the other room, I booked on expedia 2 nights but booked separately due to a last minute addition. The hotel got confused and I had to repeat to 3 different people about this situation - that I had 3 expedia bookings, 1 room for 3 nights, 1 room for 2 nights though separate bookings. When I went up to the room, I realised there was no extra bed so I called and then went down to ask for it. The manager then came out and explained the rooms are all for two to share and an extra bed is additional cost but they will give it to

Venue of stay was great.It is convenient to go anywhere in Penang.Breakfast had good variety of food.Service from duty manager was good too.

The condition was found after checked in at 7pm on 16 Oct. We switwched on the air conditoner before the 2-hr dinner and hoped the conditon would improve. Unfortunately it couldn't help, the moldy smell was still existing. We called the helpdesk and housekeeping staff came and checked. He said the smell is due to condensation inside air duct. One of the sockets was found no power supply when tried to use water boiler at about 9pm on 16 Oct. A technician came, checked and was trying to fixed. Unfortunately, he used nearly an hour, tripped fuse and seemed to not fix the socket yet. Due to the above defects, we called front desk and requst to chage to another room without defects at around 10:30pm. After several calls with front desk, a female duty manager contacted us and claimed the hotel was fully booked and no King size bedded room (our booked room type) was available. We asked her to come and checked the moldy smell, she finally came but unfortunately her perfume was too strong to make her can't notice the moldy smell, and claimed every room is with the same smell!! She made us feel that she did not admit the room has such bad smell. I emphaized the room had defects so request changing room. She finally 'found' and changed to another King size bedded room to us. The time then was 11:30pm. At around 3pm on 18 Oct, all lifts were out of service for regular maintenance at the same time! I don't believe it is the standard of Marriott???

I really enjoy it

The breakfast was acceptable. The check-in process was slow than expected. There was a big cockroach entered the room and we were busy "fighting" it. I didnt really sleep well after that.

It was a perfect experience, all staff and service were perfect

Staffs are friendly.

Overall ok. But the bath room smells, probably from the drain system.

Love the property. A lot of food options in the vicinity. Located at a very vibrant part of Penang. The room is cosy, and huge and the staff is very friendly and helpful. Special mention that the room is very clean. Will definitely definitely stay here again.

Excellent service with exceptionally friendly staff. Clean room.

Spacious, clean, bright, highly functional room with sleek modern decor. Excellent shower, ample closet space, comfortable bed with fresh clean bedding. Loved our room! The hotel staff are terrific and the doormen consistently provide a warm greeting. Although we never used the pool it was a nice facility with poolside eatery, three cushioned cabana type loungers and lush greenery. There was also a fitness center and both steam and dry saunas in the mens and ladies changing rooms. Very clean hotel with a good location. We used the Grab car service app to get around the city. Very affordable and dependable service. Breakfast buffet has everything for everyone and good quality food! We thoroughly enjoyed our daily breakfast and found it hard to choose what to eat with so much excellent food to select from! The staff are highly attentive, kind and helpful. Especially Jonathan who was a such a pleasure to talk to and who always gave correct information and good suggestions for seeing Penang. The hotel only serves coffee from pod machines so there is no true fresh coffee. Found this disappointing as a person who wants a good strong coffee to start the day. I found a place for great quality coffee that was about a three minute walk from hotel named Koffe Penang at 45 Jalan Anson. We had dinner in the hotel lobby level restaurant one night. We feel the chicken rendang dish was unsuccessful as the ginger & flower curry was too bitter. We suggest it either be renamed as it is

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

Nice and helpful staff, room very well condition.

Property is clean & bright. The premier rooms are big and spacious. I like that my room is facing the city and far ahead the sea.

Marriot is always good to stay with stable quality!

Nice and new hotel, fresh ….

Very friendly staff, sizeable rooms and excellent food.

Amazing staff from the front desk to the bell desk to the restaurant

Excellent new hotel with nice gym fully equipped, and a pleasant male-female separate sauna and steam rooms which are hard to find. The 24 hour gym could use some cleaning as some dust can be seen accumulated in the corner. Pool water is very cold even with direct sunlight. Did not try the restaurants but would love to try next time.

Perfect at all

Great stay at Courtyard. Hotel looks new and maintained. Room was spacious and with nice city view. Staff were really friendly and helpful throughout our stay too. Would recommend to anyone visiting Penang.

Very satisfy with 4 nights stay.

The hotel is very clean and staff are very helpful and friendly. Excellent place to stay.

The hotel is very clean and staff are very helpful and friendly. Excellent place to stay.

all good.

Location is great!