Overall experience was good. Staff were friendly and the lady who was on night duty was most helpful when I checked out super early today at 4am. She even offered to order a Grab ride for me. The room was also okay. Though I noticed the trash bins were not completely cleared out. Had some plastic and paper wrappings inside. Read about the sound proofing issues from previous reviews, at first I didn’t notice much except for the noise coming from the hallway as my room was right close to the lift. Last night’s noises were a mystery as the upper floor unit had water noises like someone showering, then a loud bang on the floor like a huge heavy item was dropped on the floor directly above the bed, then came high pitched laugh from a lady then a guy ( selective phases) like it was too close to my ear.

walking distances to most food centres. close to public bus stops. easy access. good room rates.

Clean and nice hotel in the central. Only few minutes to Komtar too

Staff are helpful for transportation

First time staying after recommendation from my brother who always stay here when in Penang. A clean hotel and the room was big. Parking was easy as I could get a lot right on hotel site. Walking to restaurants and coffee shops for delicious local food.

Very new and very clean hotel. Excellent housekeeping and helpful, friendly staff.

Everything was great . But pls be not that here will charge 30 Ringgit for international tourist tax.

Aircon in the room was kinda noisy.