The online description was not even close. We asked ahead how many stairs there were since we were traveling with my 90 year old dad and 86 year old mom. They made it seem like very few steps. There were two flights up and down just to get to and from the apartment. If that wasn't enough there there was an extremely narrow flight to get to the bedrooms. On top of that there was zero and I mean zero water pressure. You couldn't even take a shower. There was a note explaining the pressure was low and to only use water device at a time. We videoed and took pictures of all of it. We left early after the second night after we found more suitable accommodations. I have disputed the charge with my credit card company.