Had Hotels.com answered their emails... you would've known that due to the inclement weather and road closures, travel to this location was impossible!!! Therefore, the stay was canceled via phone!!!

The room itself was great. Do not stay on highway side of hotel if you want to get any sleep at all

Excellent room. Will definitely stay here again. Very wheelchair accessible. Clean. Checkin was a breeze. Really love that they are dog friendly.

Good place to stay for thr price. Very helpful staff.

I am a frequent guest at this particular property. In fact, I have stayed 70 plus nights during the past year. It's a no frills place, however the rooms are clean, adequate size, and very comfortable. The staff are amazing, and frequently go out of their way to assist guests. It's close to I-90, and a large casino. The downtown areas, and waterfront are about 15 minutes away by car. Highly recommended, in comparison to other area motels.

Solid stay for traveling

Was not happy that the staff began vacuuming rooms at 7am when check out is at 11. Also unsatisfied that they shut off the television at 9am when again check out is 11. Rooms were okay but not like the pictures that are posted.

There is big disconnect between this hotel and the call center. I booked a stay on Saturday and I called in to extend to the Friday before because my flight came in early. I discussed with the worker I was coming in Friday and set up my reservation to be Friday and Saturday. I get into town the front desk worker said my reservation was for Thursday and they didn’t have anything in the system for Friday but my Saturday reservation was still there. So I was charged for that Thursday that i didn’t stay there and they couldn’t refund that transaction. So I had to pay a higher rate for Friday instead of the one that was offered too me. And then Saturday comes around and they call me saying I was supposed to check out, then upgrade my room on Saturday. So now I’m lost because I already paid for Saturday but they are saying I have to pay for that day as well. Both workers were rude and only cared about getting more money. They wanted me to pay more but unable to refund me the payment I made. I paid a total of 300 dollars for a 2 day stay that should have been around 180. I’m not sure whose managing or running this place but is very unprofessional and a rude staff. I WILL NEVER GO HERE AGAIN!