You are paying for the view, Room is standard and on its own not worth the money. Reception check in is very cumbersome and slow.

This hotel was excellent and offered amazing views of the Eiffel Tower. The customer service and food was great. The location was also close to a lot of places. Zero complaints.

I really enjoyed my stay here. Pullman offered the most amazing views of the Eiffel Tower and the location is excellent. Breakfast was great as well as customer support. Zero complaints.

Great services, l will come back. Breakfast is not including in the price, but the location is spectacular to see the Eiffel Tower

The hotel is very romantic right next to the Eiffel Tower I have been here before however I always pay for breakfast this time they couldn’t find my breakfast and wanted to pay again and it took more than 30 mins to fix which ruined my activity as I missed it 😡

We were really looking forward to this trip and the hotel stay. We emailed in advance and inquired about accommodations including two double beds and a sofa sleeper on a "high" floor. We were told to inquire upon check in. That did not work out at all and none of our requests were accommodated. That was the point of inquiring in advance. Some of the staff were efficient but not at all friendly. Which is odd for hospitality.... The room was tiny, in need of updates and in immediate need of a thorough cleaning. The shower is so filthy we wore pool shoes in the shower. Same with the carpet which included a HUGE stain under the small sofa which we had to reposition in order to use. There were only two sets of towels in a room shared by three. We had to request towels twice. We thought we'd paid for breakfast daily but discovered that was not included. Breakfast in the Frame Restaurant is $35 per person per day - quite a lot if you just want a light breakfast in the morning. This is a great location if you wish to be near the metro from the airport and in very close proximity to the Eiffel Tower. But overall, if felt a bit like price-gouging while other amenities important to a pleasant stay are severely overlooked....

The hotel is amazing, service was exceptional from the beginning to end and the views from our Eiffel Tower view room was truly spectacular.

I arrived early to drop off my one bag to explore. A woman behind the desk gave me permission to drop off my luggage, I only wanted to freshen up first. When I went to do off my bag at the desk, Kuodio helped me. After i stayed i only wanted to drop off my bag, he told me i had to check in. I told him I have no problem checking in and I can just put it in my room. He then begins talking with another woman and being rude, ignoring me. When the woman leaves he develops am attitude telling me I had to pay. I was confused since I already paid for the room and only wanted to drop off my bag early. He tried to make me check in but without a key because there was no line now. I told him I would have to get on line to get the key when I come back so I would rather do it all at once. He had a very rude attitude when I restated I only wanted to drop off my bag. At every other European hotel this has not been a problem but he made quite a bad taste in my mouth because of his attitude and it took an unnecessary long time. The room is okay. I purchased the upper floor eiffel tower deluxe room with the balcony. Stained counter tops, no screens on the door so mosquitoes were in the room all night. There's a shower with the movable stream but the wall stations are awkward heights and angles. The menu for room services is pretty much only breakfast options and alcoholic beverages. Book the restaurants in advance. You're paying for the view for sure.

Nice experience

Great place

Close to everything

Good

It was close to everything.

The tower is literally 5min walk from this hotel. The only thing is I didn’t get to have dinner at the rooftop because Toyota decided to rent it for 2 months due to the Olympics. Otherwise service is excellent , everyone is friendly.

Great location

This hotel is amazing! Everyone friendly, dining and drinks are perfect on location. Awesome view of the Eiffel Tower,

Our stay at the Pullman Hotel was very enjoyable. The hotel was clean and comfortable. Nice and Air conditioned coming in from city touring on hot summer day.Our hotel room was just what we booked online. The perfect view of the Eiffel Tower. Friendly staff member at check-in process making us feel welcomed to the hotel and country. The only disappointing factor was getting change for larger euro to smaller euro bills at the front desk was difficult.

Amazing service!

We checked into our room with a garden view and balcony. Upon entering the room, the carpet was stained, walls were stained and paint chipping, and the bathroom had a musky smell. When attempting to use the electrical power outlets in our room, we found 1 of 9 were operable. The room phone uses a tablet system to operate and the outlet it was plugged into did not work so we could not call the front desk. Using the bathroom sink, it was clogged and would not drain. Using the shower, the shower door does not cover more than 36 inches and water splashes all over the bathroom floor, drenching the floor for when you get out which explains the musky smell of the room. The minimum, when checking in and out the attendants were friendly. This however does not make up for less than acceptable accommodations. I will not recommend this property to anyone in the future.

The hotel looks very old and also the rooms are not in good condition. Cleaning staff doesn’t do a good job clean the hotel.

Great location and generally responsive staff. Modern and well maintained hotel.

We had a lovely time. It was very close to the Efille Tower that we could walk and explore. They provided us with champagne for an error with our room. All around great experience!

convenient to walk to eiffel tower and many good restaurants nearby

The property felt very outdated

Quite the experience to see the Eiffel Tour at night from the balcony!

The Pullman hotel is wonderful! Been staying there for the past 16 yrs! Centrally located and the staff is friendly!

Lovely stay at the hotel. Staff very helpful.

This was our second time staying in the hotel. The last time we stayed it was 2013 and it was under a lot of construction. It is much different now! The staff was kind and helpful. The hotel is super close to the Eiffel Tower. It’s clean and modern. We loved it.

Great hotel. Excellent staff. We were able to go to our room earlier than the 4pm check-in time (they text us saying our room was ready at 1 or 2) which helped immensely. The only disappointment unfortunately was that that we where told the rooftop was closed to hotel guests due to private event throughout our stay. Otherwise highly recommend!

The location is amazing , but unfortunately our stay wasn’t. We had a some people walk in our room in the middle of the night claiming that it was their room, after calling the front desk, there was no apology or explanation, all they said was, “send them to the lobby “. After that we did not have peace of mind, could not even shower in peace…

Get a room with high floor Eiffel tower view

If you want to be right by the effiel tower then this is your hotel. It is very nice and up to date and the bar and restaurant are wonderful. I had room 613 and my balcony looked right at the effiel tower