Lovely hotel, comfortable bedrooms. Wifi works well. Very happy with my stay.

Hotel was nice, staff were frendly and helpful but the negatives were £15 a dsy carpark charge snd the very average breakfast buffet

Room was good except it was very hot at night, no ventilation. I will ask next time

Very friendly and professional front of house staff. I Wasn't a big fan of the coffee at breakfast or the fatty bacon but there was plenty of other choices. Be careful with the parking fees. If you are an overnight visitor but park for over 12 hours, you need to pay for a full 24 hours. That is a rip off.

The bedroom, with a balcony overlooking the Thames, was clean but pretty shabby - very worn carpets. The housekeeping staff were excellent. Breakfast staff did a sterling job despite a terrible kitchen. We asked for pancakes - they took over 15 minutes to emerge and had obviously been microwaved as they were rubbery and inedible. So, my wife then asked for two soft boiled eggs from the cooked to order menu. What came out (after prompting) were two fridge cold hard boiled eggs. Honestly, couldn’t make it up. The waiting staff came to the rescue and, obviously after giving the cook a severe talking to, came out with two perfect eggs. If only they’d got it right first time!

Didn’t advertise car parking payment at time of booking… but reception was helpful with payment ( reduced by 50%). Whilst the bed was comfortable ish it was too big ie 2 doubles pushed together and the middle meeting was uncomfortable. Breakfast was a bit stressful bit busy people wise but .. no orange juice so went for cereal no milk at the table so went to drinks machine got milk no loose sugar/canderel ( sugar cubes don’t work on cereal !) . Went for fried eggs .. none had to wait and wait …. Then saw orange juice now in place … no glasses!… eventually it sort of worked out but wasn’t what I would have expected.. plus very cold in that area . Location excellent, staff very friendly and helpful…

I stay here whenever I'm in Reading at our UK HQ. The staff are brilliant, it has a great gym and the rooms are big and comfortable. Highly recommended.

I will start with the good bits , parking was easy but does cost £15 every 24hrs. Check in was quick and easy. Room was clean a bit dated but generally acceptable. Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry. In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.