Rooms are outdated and had drywall and paint literally falling off the walls. We canceled our reservation and moved to another hotel. Staff was extremely helpful and accommodating!

The front desk staff were amazing and friendly. Room service staff needs more training on how to be courteous to guests.

The reservation was incorrect. I booked 2 double beds and there was only King size available. My son had to sleep on a sofa.

Room was outdated.

Front desk person was nice but talked so fast through everything that I could barely understand her. The hotel itself is just plain run down - paint bubbling and chipping, furniture broken and chipped, peeling wallpaper, leaking faucets, etc. Location was the best thing about the hotel since we needed quick access to the northside of A&M campus. It was disheartening to see a very, very nice Hilton-owned hotel right next door that was obviously very new and well-kept.

Pleasant check-in with a warm cookie and at first the room seemed fine. Then we found old underwear from the previous guests, the bathroom door kept sticking shut so we couldn't get out, there was some white goo on the outside of the fridge, it rained and the water came into the room, the room and space were so humid that had a dehumidifier on all day and night, and most disturbingly, there were insects crawling on my comforter. The breakfast wasn't great. Eggs and sausage were inedible and the waffles take 2.5 minutes per person, so we had cereal and toast. It's close to campus and easy to park and the staff are friendly, but the rooms are in desperate need of a cleaning and full-overhaul.

Everyone was very helpful in the hotel. I recommend this hotel for your next stay.

Our hotel room had a major mold problem. We were a late check-in, and we noticed a damp smell. However, it wasn't until the following morning that I noticed the mold covering even the desk legs. The room was showing its age with the finish peeling from the furniture. An electrical outlet was also falling out of the wall.

No shower gel in the bathroom. Very unfriendly staff.

The room had a musky oder, the sheets and pillow case had a stinch as well

100% not worth the price paid. The room smelled moldy and dirty, the thermostat was set to 69° and it was somehow humid and gross. The mattress was lumpy and old. We barely slept the night because of the humidity and mattress, it was entirely uncomfortable.

receptionist was not the friendliest. hotel smelled . our room was damp and musty. carpet was horrible. breakfast made my family sick ( we think it was the eggs) major rehaul needs to happen here. we will never stay here again

everything seemed very small for a hampton inn, small spaces

It was just very hot in the rooms.

Cleanliness, nice staff, location and price. Breakfast was good and the guy who was in charge of the breakfast that morning was very attentive.

Good hotel, great value.

Staff was very nice

Nice and friendly staff, clean rooms. Overall a very pleasant stay!!

Very old and outdated.

I never got a confirmation! I didnt go i called and they said they had no reservations for me ! I better not he charged they said they had a chris nagle but not with my email or phone number i never received any email .this is the first anything ive received

This is an older property and it shows it. I booked an accessible room because I am an amputee. The only grab bar in the bathroom was behind the bathtub. The bathroom door way was so small that I had to hop trough sideways with my walker. The toilet was very low to the floor. New Hamptons have better accessible rooms.

Good stay

If I could give 0 for cleanliness and noise, I would. This is certainly not a 3 star hotel. Maximum 1. The staff at the front desk were however very nice, helpful and kind!

Everything is ok considering the price , the beds are not in the best condition at least in room 502 the mattresses very old

Rooms are dated

clean, good breakfast, friendly staff. Just the hotel is too old, needs renovation

Hilton needs to remodel this aged hotel. To much to list and complain about.

vert smalll rooms, bad smell on the room. lots of humidity

It’s an ok hotel but the staff made up for the property lacks.

Nice rooms! I loved the location! The roll out desk was nice because I did have to work from the room for a bit. The breakfast wasn’t all that great but overall the stay was really nice.

Good

Staff was nice. The property is clean but not kept up. Paint chipped off walls, bathroom fan not working. Ceilings show damage. Place is showing serious aging and needs a facelift.