It started off with check in at 4. Our room wasn’t ready until 5:40. So we had to wait with a toddler for nearly 2 hours. (We did get a free drink voucher each for the inconvenience) When we got into the room, there were footprints on the couch and some kind of dried spillage on the floor. On top of that, there was only 1 bed in the room despite booking for 2 adults and 1 child. The sleep through the night was horrific, I can only compare it to trying to sleep in the Australian outback at the height of summer. I had to open the sliding doors into the car park at 1AM and cool the room down so my son could sleep. One of these things wasn’t too bad, it was the fact they all happened. I could nitpick at other things too, but there’s no point. The staff were as helpful as they could be in their situation.

I am a regular visitor and the staff are always very helpful and friendly.

Lovely room, friendly staff, excellent breakfast. Let down badly by restaurant and bar service in the evening. Slow and orders placed received wrongly both restaurant and bar.

Receptionist was lovely and helpful. Other staff serving were lazy and rude. Executive room was massively overpriced and outdated. Very disappointed with my stay for the cost of £150

Just a stop over but plan to come back for longer in summer

Room really comfortable, bed, chairs, lighting, bathroom all good

I liked the area and town

Overpriced at £125 per night for the standard of room Please also state you need buggy/child access as our original room (which we changed, had no elevator access)