We had a lovely 2 day stay here. Check in was quick and efficient. Room was as we expected but the shower was amazing! Was not expecting that. The room itself isn’t huge which was fine for us. The only suggestion I would make was that the table and chairs in the corner was surplus to our requirements and there is alot of furniture and equipment in a small space . Didn’t affect us at all other than if we had had bigger cases we would have found it difficult to put them anywhere without them being in the way. Other than that small thing, fab hotel in a great location. We will definitely stay here again.

The room was functional and clean

The room was too hot and th ac didn't always work and when it did, it was very loud. There was a bit of a smell, we think from the bathroom. My earphones went missing and non of the staff were very helpful and didn't seem to communicate very well. Bit we did have a wonderful view from our window onto a corridor and some stairs

We spent 3 comfortable night, close to Paddington station with plenty of convenience shops and restaurants within walking distance.

+ excellent beds and pillows + great location + room was cleaned daily + small table and chair, a closet plus bedside tables in the room + good free wi-fi + before we came we asked a quiet non-street side room and an extra pillow and got them

We waited a long time for the room to be cleaned! We were with a child, so we planned for our son to have a nap after the road and after that we wanted to go to the museum. But we waited for almost an hour for the room. We got to the museum, but we didn't have much time before closing, so we didn't see everything we planned there! Shouldn't family rooms be cleaned in priority over single rooms? Also, this room #7 has no windows, it does have one, but it faces the corridor, not the street, so it's useless.

I stayed in the micro-single, and it was pretty much good enough. For a tiny room, it was well laid out, with a small wardrobe, desk and chair, and tiny en suite with a heated towel rack and a good hot shower. There was an unpleasant drain odor, unfortunately, but otherwise the bathroom was clean. The bed was reasonably comfortable, despite a few sprung springs. The room was clean, though the presence of a pest control box under the desk was a bit disconcerting. Friendly staff, super convenient to Paddington Station, quiet, reasonably clean, and inexpensive. What’s not to like?

Pleasant staff. Clean but noisy - old windows not closing properly and a bathroom fan that didn't turn off. Terrible bed with springs poking out.