A last minute decision was made to bring our 3 children on this trip with us. We were prepared to pay a fee for that. Also, the early check in fee. At check in the clerk told us she would waive the fee if we left a good review. It was not clear what fee was being waived but we assumed it was for the children since we paid the early check in fee. While unloading our things my husband received a phone call from the hotel clerk telling him that her manager saw more people getting out of the car and he would need to come pay for them. So he did she reminded him about the review Upon entering the room we noticed there was a large gap under the door. We were so exhausted we didnt want to fuss with changing rooms so we placed a blanket at the bottom of the door to cover the gap. My son dropped his phone and it went under the bed. When trying to retreive the phone we noticed that under the bed was a disturbing amount of dirt and filth. At around 6 a man brought two more towels to our door for our "extra people". The towels were a yellowish/brownish color. There is no way I would allow my kids to use them. Around 8:30 pm a random woman knocked on our door and told us she needed to turn the TVs off in all of the vacant rooms and our room was on her vacant list. Around midnight while trying to use the restroom a very large roach crawled from behind the toilet also there was few small ones on the walls. This place is disgusting. My husband is banned from choosing our hotels from now on.

The room was falling apart and there was no hot water

The rooms were very clean. New carpet and pressed linens. The bathroom was very clean and sanitized. The staff were very polite. The area is an industrial part of town, but i did not feel unsafe. The buildings were old but the staff kept the areas clean and orderly. It was pleasant.

This place should not be an option with Hotels.com. It is clearly not for travelers. This place was beyond sketchy. Here’s a picture of the tv in the “remodeled” room.

Unsafe. Dirty.

unsafe, holes in bedspread, door would not lock, etc

Roaches in the bathroom says it all

Pool was closed, stained linens. Took too long to getfresjlh covers when I called about them