Staff was extremely rude. Wouldn’t let me check in early.wouldn’t answer any questions. Turned their back on me and continued to conversat between themselves.

Lots of smoking, vaping and MJ in the hotel. Very dirty and my family felt very unsafe here. So unsafe, that we left after 20 minutes.

The worst check in experience of my life. The lady working at the front desk kept talking about how immigrants have taken over this country and how she fully supports a certain presidential candidate because they will definitely clean up this country and that the hotel was full of homeless illegal immigrants supported by the government. Then she went on to ask why we decided to get a room at this hotel in the first place, asked for everyone that was staying in the room (3 total) to show ID which was the first time I was ever asked that, she said it is every hotels policy to ask for IDs but at this point I didn’t want to argue so everyone just showed IDs. Either she was having a really bad day or she just hates the job but in either case I would think it shouldn’t fall on the guest to experience their frustration. The room itself was ok, nothing really special about it but it was clean.

Room was clean. Check-in experience was negative. We were not told until arrival that the hotel was cashless. We were not told at check in order to get clean towels for the room we had to turn in the soiled ones before 8:30 am to pick up clean ones later, we found out when we inquired about clean towels when we returned in the evening. Ther was no ice machine at all on the facilities. The most serious proem was the phone in the room did not work, we could not call down for information or to ask questions, and it presented a danger to guests in event of fire or emergency, no one would be able to find out what was going on. We were there 3 nights and it was not fixed during our stay. We would not stay there again.

Overall a terrible experience and deserving of a full refund. Family of 5 traveling through area, made reservations months in advance for two rooms. Upon arrival were told our reservation was for one room. Then had to pay an additional fee of $16 per room for what was unclear. Desk clerk did not know fee specifics. Room 211 was unclean - door to AC controls fell off, sink had no stopper and backed up, there was a used bar of soap with hair left in the bathroom, the door was difficult it to open, carpet was stained, paint patches on walls were different color than original and there was a spider that crawled over our daughter the night. Took us 15 minutes to check in because clerk was either new or confused about the process. Had to explain our rez and reverify our info. We complained to the day clerk on checkout who deferred us to “the manager” to possibly apply a refund, but clerk had no authority herself. On the way out we noticed a dedicated parking spot reserved “for Police” next to the front door. A woman was sitting in a wheelchair near the entrance and a stumbling drunk was in the parking area. Finally, a car that looked abandoned was parked near the entrance. Our impression was this hotel might be a halfway house for rehabilitation or people navigating through the justice system. Completely unacceptable experience and an unclean, unprepared environment. We rate this a zero across the board.

Great

It was alright. Pretty good.

Linens was not clean room has a funny smell breakfast was lousy