One of the rooms we had in the bottom floor was very noisy My daughter found nail clippings on the floor and the front desk did not seem to take it serious. One day they forgot to make our room. Breakfast was very good but the oriental mid age lady that takes care of it wa every rude. The other room we had had a great view of the lagoon

Excellent location steps away from St Marks square and right in front of the vaporetto water taxi station. Excellent breakfast included and the lady working at that restaurant was extremely nice and welcoming. Rooms are very old and dark it would be great to paint it white replace the curtains with white drapes to show the character of beams and the furniture. For group of 4 don’t get the room that sleeps 4 get 2 separate rooms it costs the same. No iron in the room and I recommend taking your own shampoo and conditioner.

The location of the property is great. Just in front of the water taxi stop and next to St. Mark's basilica however the hotel looks very old. Very small room and very small shower. Hardly any place to move around. The staff was helpful.

Great location and great view from the room.

Great staff, water pressure was awesome for showers, beds a little hard. Location was perfect for sight seeing and taking water boats

Great location

Convenient location. Room is nice, clean and modern. Look better than pictures. There was a walkway construction in front of the hotel, so it didn’t look pretty. Great breakfast. Confusing stairs and elevator. Friendly staffs.

We had a very nice stay.

Perfectly located, friendly staff, nice breakfast buffet.

Tiny, tiny, tiny. No space to put anything. Towels in the bathroom? Nope. My wife's makeup? Nope. Someplace for empty luggage? Nope. No tissues in the room. I asked staff for tissues and they acted like dragons flew out of my eyes. No sir, we don't have-a no tissues. Last style update maybe 1980. Padded walls! Poor lighting. Dingy and poorly maintained. The toilet flush button cover kept falling off. I could go on but bottom line is this is the worst hotel room I have ever stayed in. Positives? Comfortable bed (but thin, dense pillows). Great shower (but again, no place to hang towels). Nice and professional staff.

Great location to water taxi and other big tourist attractions

It was a great location but older and cramped. We loved it for the location and convenience but it was a bit pricey and they charged us for a rollaway extra bed. We didn’t mind paying, but the charge was surprisingly high.

The room was very small, the shower and sink did not drain well, and the shower stall had black mold.

The room was very clean. The lobby was dated and the outside was dated. Served a nice breakfast that was included in the rate. Would have been nice if room had a view.

We were in Venice for just two nights and the hotel exceeded my expectations. Room was a bit cozy for two adults and two teens, but we didn’t mind. We slept well, the shower was quite nice, and the front desk staff were helpful and pleasant.

Loved the location! Walkable to shopping, attractions, and dining!

Staff was super kind and friendly. We had an early flight and they even let us leave our bags so we could explore without them. It’s a great central location and very pretty.

I had a room right next to public bathroom, which was very noisy

Very nice stay. This hotel was super close to St. Mark’s Square and right ON the Grand Canal. The staff was very helpful getting me onto a boat tour of the islands. The room itself was really nice and spacious.

Wonderful!

Very nice hotel and welcoming personal. Excellent location

Excellent! Wonderful view of the water and surrounding islands, San Giorgio Maggiore and Lido. Vaporetto stop is directly in front of the hotel. San Marco square is around the corner. The staff goes above and beyond, very friendly and helpful!

Rum with a perfect view, Clean, beautiful Hotel, close to everything, walking distance, in front of the AirPort bota.

We loved this quirky space. It was clean and enjoyable. The staff was exceptionally helpful and welcoming. I would happily stay there again!

The place is very quiet, very friendly staff, the hotel is in a good location very close to the port of Zakarias

Good hotel very close to San Marco Square and opposite Vaperetto stop just outside. Overlooking Grand Canal. Good size room for three travellers. Would stay again.

Room was fantastic 3 minutes to San Marco public transport outside the hotel door would highly recommend and would stay there again staff were very friendly and very helpful

Paganelli was such a good location for a family getaway to Venice. Centralized on the waterfront with innumerable things to do aeound it.

It was good overall experience. Location is great as it is right beside the Piazza San Marco, but anywhere in venice is good location so not so valid point to me. Staff ls were very nice and helpful. I had no specific issues so I cannot say how they handle the problem but they seem to be very nice. Room is good size and the washroom is a bit small but good for Italy actually. I didn’t have any problem with the size. My room had a small balcony with a table and chairs. It was facing away from the street so very quiet. A few things, the bed was pretty hard which is okay for me but the pillow was very flat and low. There were 4 of them so I used two at once. I prefer something softer. Washroom only had two small shampoo in travel size. There were also paper cups in plastic bags, soaps, cotton swaps and hair cover. I usually see body cleanser and shampoo but this hotel only had shampoo. There were plenty of plugs which was good. Internet was in a moderate speed.

the staff has attitude

Everything was perfect about the hotel. Will highly recommend it.

From the moment we spoke to Elvis we knew we would love this hotel And we did the room was perfect, the view from the window was amazing. It is so central to everything. Elvis gave us great advice on how to get to everything and could not have been more helpful. Photos are from our room