A perfect hotel if You want to be within walking distance for most of main attractions in Firence. The included breakfast is good with both cold, sweet and warm dishes. My room, and the hotel overall, is clean and the staff is very nice and compliant. My criticism about hotel is the very slow and small elevator and that every morning I was woken up by noises in the corridor outside the room, probably due to caretakers storage facility close to my room. BUT this is a very small thing because I was going up at 08 o clock anyway. As a solo traveler I had more issues with that there were no english channel on TV. I missed that a lot during late evenings. But overall a very nice hotel and very clean room close to everything you will ever need in Firence: attractions, A LOT of restaurants and cafes, grocerys stores and meeting points (for journeys outside Firence). I can recommend this hotel to everyone and if I return to Firence, I will stay here again.

Great rooms and central location perfect for a short stay

Rooms were unique! Beds comfortable! Breakfast wonderful! Hotel staff very helpful!

The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.

The hotel was beautiful. It had a great breakfast every morning. Great location to everything.

Excelente location!!!

We love our room it was just perfect. We will definitely stay here again as we always do and will definitely recommend to other

Excellent staff. Room was great. Great air-conditioning