This is one of the nicest place in Negril clean friendly staff. Close acess to the beach and pool. I would definitely stay again at this resort. Gabriella C

The location on the beach is excellent, staff are friendly and accommodating. The room was spacious, clean, with great air conditioning. The balcony on this visit unfortunately was a view of a neighbouring parking lot. The shower pressure was low but sufficient. The included continental breakfast was very good and the lunch specials were excellent value and delicious.

Everything was great! Food was good. rooms were very clean. Friendly staff. Will be back next year.. Soon Come!!!!!

The property is clean and the service was good. The staff is very friendly and accommodating. However, the room was not cleaned. This was a surprise to us when we returned to the room.

Wonderful stay, fantastic beach, friendly staff, excellent breakfast and top notch bartender!

Second time to Rooms, Perfect location with a wide stretch of beach. Everything in the room worked as it should, coffee pot /AC/TV /shower/ patio door, all in GWC. I loved the included B F, just the right amount of food and served to your table.I would stay here again.

A good service was experienced at the hotel and the staff were all friendly and helpful

A great alternative to the typical all inclusives that I usually stay at when visiting Jamaica. It is right on the 7 Mile beach and there are a lot of restaurant options within walking distance. The staff is extremely friendly.

Very caring staff that tried their best and more to make the stay perfect. Very good experience we will surely come again :)

Staff is friendly and is a central location to many hot spots.

Location good. Hotel tired. Was bitten alive by blue beach towels left in room full of crawling insects. Not happy at all. Go with spray. Get fresh towels . Beach chairs not clean. Free continental breakfast served by staff who was not friendly. Free Breakfast options rationed.

Great location, good breakfast and comfortable room. We enjoyed our 2 week stay there.

Nice property in short walking distance to shops, dining options and entertainment. Ilike that they have a gym and pool.

Friendly staff, geat value. Nice beach. Next to s fairly cool bar.

Enjoy my stay nice friendly staff good food and good music by tha bar

T

No refrigerator in rooms Service

Unfriendly staff members except for security & bartender

For the beach alone is a great location. Rooms are ok and adequate but you get what you pay for.

A good spot you're looking for nice, easy and simple

This is quite an old property that has had some renovation. The room I was allocated was extremely dark and furnished with very old wooden furniture. The only light to the room was provided by a single bedlamp which was not adequate. The bathroom was ok and was newer than the rest of the room. There was a tea/coffee machine in the room and an ice bucket. You had to go to the kitchen with your ice bucket if you required ice for your room as the ice machine was out of order for the two days I stayed there. The swimming pool had an out of order notice on too for the duration of my stay. The continental breakfast is ok but challenging for one member of staff to serve multiple guests. The beach was good. However, the hotel keeps its sunbeds and umbrellas behind a wall away from the beach- so there is no shade from the sun when you are not in the water- not good when its 35 degrees outside! I would not choose to stay here again.

The staff was very helpful and friendly, the room was clean and comfortable. The beach was beautiful. I had a great time.

Nice environment nice receptionists. Cheap and cheerful. Nice overall

Absolutely worst experience in Negril!! Check in was supposed to be at 3PM, I arrived at 5PM only for them to tell me my room was not yet ready as it was not clean yet. Then had me wait an additional two hours for room to be cleaned. I ended up checking in at 7 PM which messed up my evening plans. Staff at front could not offer me anything but two complimentary drinks. When asked to speak to manager, they told me no manager would be available for my entire stay (how convenient). A couple that came in after me had their room available before me. It was so rude and disgusting. They charged me and extra $8 a day for a refrigerator, which should had been compensated at that point. The room is so tiny, and there was absolutely no wi-fi in the room. The complimentary breakfast is a joke, do not count on that. And bar drinks are awful. The beach front is nice, but they have a dirty wall blocking the beautiful view. Would I ever stay here again, hell nooo!! I ended up extending my trip by three days and I left from this poor customer service place 😡😡

We loved the beach. Everybody was very friendly. We loved it .

I liked the convenience of the location it was central to dining, entertainment, shopping and the beach. The front desk staff were very pleasant and also very helpful. And the Servers in the dining room, And the little housekeeping guy was always helpful when we need something. What I did not like was, the room furniture needs to be updated and better maintained. We also had to go up several flights of stairs with our luggages, because there was no bellman to help, however we happened to catch the security guards who were very helpful. The neighbours and animals around the hotel made it very difficult to sleep sometimes because the roosters crow night and day and the dogs bark constantly thought the night and early mornings. Unfortunately I only went into the water once because no one told us to be carefully of jellyfish in the water and I got sting twice on both hands. Overall we tried to make the best of our one week vacation stay. (And when you need a taxi in Negril ask front desk to call Donald Blake he is the best in the area)

I liked the convenience of the location it was central to dining, entertainment, shopping and the beach. The front desk staff were very pleasant and also very helpful. And the Servers in the dining room. what I did not like was, the room furniture's needs to be updated and better maintenance. We also had to go up several flights of stairs with our luggages, because there was no bellman to help, however we happened to catch the security guards who were very helpful. The neighbours and animals surrounding the hotel made it very difficult to sleep at night because the roosters and the dogs crow and bark thought the night and early mornings. And just be careful of jellyfish in the ocean, I got sting twice. Overall we tried to make the best of our one week stay. (And when you need a taxi in Negril ask front desk to call Donald Blake he is the best in the area)

Other than the location, I was very disappointed with this hotel. The door key didn’t work so we had to go to the front desk every day. The remote didn’t have batteries. They never cleaned the room or offered at least clean towels. The servers at the terrible food restaurant were rude and unfriendly. The ice machine didn’t work. The pool was out of service. People on the beach were very aggressive.

Firstly, my room was not cleaned because of lack of persons to do so. I had a two night stay. There was fungal growth on the ball near the bed. The AC unit has a temperature indication which is far too bright. I did not sleep well the first night due to this. The second night, I had to use a towel to cover it to cut down on the brightness in the room.

Loved the location on the beach, friendly staff and breakfast menu. Didn't like the loud music - next door to Woodstock and Roots. Interrupted sleep often.

It is clean and the staff is very helpful and friendly