First time staying at this property. We will return. Easy checkin.

The room was not the cleanest, the ac was very loud, the pool has cracks and concrete missing, and the fact that there is no continental breakfast is something that will keep me from coming back

There was an event in the bathroom and the door in the bathroom didn’t lock.

It was an amazing stay. Couldn’t ask for better service from everyone. Jetty done a great job from the time we got there until we left today at 1045. I give her 5 stars. We will definitely be back to the Holiday Inn in Florence Ky. I would recommend this hotel. We went the Aquarium and Ark. We were in between both. There was a lot of places to shop and eat.

Moved my son out of his Louisville college dorm for Summer break and, because of the derby, Florence was the closest town on our drive home to Pennsylvania with available (and affordable) rooms. I chose the Holiday Inn and, if you're looking for a hotel more conveniently located off of I-71 North in Florence, you won't find one! It's location is perfect, the hotel is well appointed for the price point. Our room was spotless and in good condition. We never heard our neighbors. We did hear the occasional loud vehicle driving by but nothing that prevented us from sleeping. I prepaid via hotels.com so only needed to provide a card for incidentals. I recommend staying here. Bonus: the cheapest gas along the interstate was located at the BP station directly next door (on 5/5/24 it was $3.19/gallon).

Great over night stay. Convenient to the Y'alls ballpark and very clean.

I enjoyed my stay things were comfortable and everything was easy.

Parking lot, hotel lobby, hallways, elevator, and room was very clean.Bed and pillows were comfortable. Staff were professional and courteous. Close to shopping and plenty of restaurants in the area.Parking is free on hotel grounds area felt safe and well lit.

We stayed here on the way to watch the Total Solar Eclipse of 2024. The room and facilities are neat and clean. If you are staying on the entry side of the property, it is a little loud with the nearby air cargo airport (bring earplugs). The planes are taking off continuously well after midnight. All and all a good stay. Easy access to Cincinnati.

Smooth and easy

This hotel was very clean and staff was extra friendly.

Friendly service! good area to stay in, practically everything is next to you and breakfast there is great!

Pleasantly surprised. Great stay for the price

Easy check in

Would have liked to had a room on the 4th floor with a view. Room was clean and comfortable. Staff was professional and friendly. Area was safe with plenty of shopping spots and restaurants.

Wish the breakfast had not been an extra cost but plenty of restaurants around to get breakfast. Other wise perfect spot for our trip to the Ark and Creation museum.

Stayed 3 nights. Very clean. Would stay again

Great

exceptional friendly staff, lovely hotel and near many shopping and dining options.

Nice people good service.

Easy check in. Super friendly staff. Lots of dinner options close to the hotel.

Super impressed. Great property. Friendly, efficient staff. We will stay here again.

Close to what I wanted to be near.

Bathroom did not have a working vent, shower was small with weak water pressure.

Good

I will no longer consider Holiday Inn Express as a stay. You do not keep up the facilities.

Very nice check in service as we arrived later in the evening.

I love staying at the holiday inn Florence. Staff are nice and helpful and great location for what I need it for. The breakfast was good but it did cost extra at $8 but goes until 10am and food was good. I love staying here and will continue to do so.

Great location right off the interstate. Friendly staff, she made the checkin very fast and room was great.

Unfriendly staff. All ice machines out of order. Needs a total renovation.

Overall quality

The place was located in very good place near the ark encounter and at the same time near to the Creation Museum, perfect for our trip. In general, we like everything. Was clean, people was nice, and I definitely recommend.