There parking for this hotel is minimal. We arrived shortly after check in, probably 4pm and were told the parking was full and that we would need to park on the street somewhere. Luckily we only had to walk a couple of blocks but when free parking is advertised as an amenity, it should be more widely available. The rooms are very small, the carpet is dirty. The toilet leaked and there was no screen to keep the bugs out when we opened our window to cool off. The free breakfast was nice and appreciated. The hotel location is perfect and is close to shops, restaurants and the shore. The city of Puerto Varas is so amazing it made up for what this hotel was lacking. I would stay here again only if the property was updated and better maintained. The free parking issue wouldn't be a problem if they just didn't say it was offered and I knew we had to park on the street and would have been better prepared.

Filthy, decrepit, ... Wifi and personnel ok

Very near to downtown restaurant and shopping area.No need for a car. Nice view of city , lake and volcano.

Nice,friendly staff. Good breakfast

Staff accommodating and quick to resolve concerns.

It’s not expensive, so you get what you pay for. Staff not the friendliest, but that’s Chilean customer service. It’s fine.

The hotel is pretty dated, old, but ok maintaince. Staff ok. Breakfast good! There is no parking for every guest!!!! Very few spots for the big hotel it is. Close to downtown square, location very good, up to a hill but super ok.

The hotel was overall good. The breakfast was great. The hotel room was good too but there was no iron or ironing board.

Very comfortable spot

Older hotel but close to downtown- rooms need a bit of upgrade and bfast ok- suprisingly quiet

Nice hotel. Walkable to the boardwalk around the lake. Breakfast was fine. Room was small

Comfortable hotel, lots of staff spoke English, friendly staff. Parking a little difficult, breakfast needs an upgrade. Dinner was horrible in restaurant, but many awesome restaurants within walking distance. The showers suddenly go cold for a few seconds when the water pressure fluctuates. Annoying background fan noise in the room from unknown source but tolerable.

Easy walk to town. Clean. Nice view. Wifi was very spotty though.

Good location, great views. The only disappointing thing was the wifi - it was either really, really slow, or no-existent. I was unable to access in my own room. Every now and then I could access it in the dining area. There was one chair in the reception area where it seemed to work - if I held my phone up in the air.

Tiny rooms. The extra cost "panarama room" had a view of the hotel's lower roof with birds and bird poop - you also had a view of the side of the hotel's breakfast wing. You could not see the lake from the small window since the window was set back from a wall on the left. Look elsewhere - the shower ran hot and cold - fluctuating on its own. No coffee or tea. Bottled water for a fee. Lovely loud noises and running in the hallways as two buses of kids and tourists arrived late at night.

La primera noche un dormitorio muy ruidoso, una máquina sonó toda la noche. Fueron muy amables en cambiarnos a otra habitación . Sábanas , toallas y limpieza muy bien, sin embargo la cama es pequeña( 1,60 ) y no es muy cómoda. Desayuno adecuado, estacionamiento sin problemas.

Ok i stayed in other radison the night before in Puerto varas. In this park inn you could hear people in other rooms very easily. Good breakfast. Room small. Floors not even. Nice restaurant just up street 100 feet - vigils i think. For rwice the money i think the other radison is town is worth the money. Id stay again

Wonderfull. Excelent. Very good location, excelent beds.very good staff .

Hotel with a view of the lake and the City, id a couple of blocks from the interesting places.

The staff was more than helpful , parking was easy and plentiful , close to the city and the breakfast was plentiful with good variety. There was a nice welcome drink and the onsite dining room had reasonable offerings for food and spirits. The drawback was room size although the gave us a larger room for my companion who was using crutches for her injury

Everything worked well, hotel staff obliging and restaurant and bar good. Not far to walk to town but a bit of a hill coming back.

The front desk was very welcoming and spoke excellent English. They upgraded our room, and gave us each a free drink. The room was QUIET. The upper floor (7th) has an outstanding view and beautiful lounge area. Breakfast was ample and well prepared. Loved the fresh cherries!

We booked last minute after a no-show ferry forced us to change our plans. The staff were very kind and professional, but our room was on the stairwell and quite loud. The carpet had recently been replaced and was still off-gassing. Parts of the hotel were very nice (the hotel restaurant, which did serve a very nice breakfast spread) but other parts seemed rather rundown. The location is hard to beat, however, and there was ample on site parking.

It was a good hotel, spent 2 nights here. Few minutes from town centre with helpful staff who speak English.

This is a lovely hotel a few minutes walk from the town centre. The staff were friendly, helpful and spoke English. They helped me navigate the bus to Frutillar and a taxi to the airport. Great views of the lake from my room. I would stay here again.

Money was stolen from the safe box. Unbelievable,neber trusting a safe box in a radisson again.

Great location - quick walk to the center of town.

Very comfortable simple and affordable hotel, attentive staff

Super small room. They say it is their "standard" room. It feels like a closet. 2 outlets..one you have to have the overhead lightbulbs on for the outlet to work. The ceiling slopes which makes the room even smaller.The bed is si-so..and you can hear noise from the rooms close by. There are only 4 or 5 parking spots otherwisw you can try and find parking on the streets.

Such a shame it rained nearly my whole stay but my room was warm and the bed comfortable so I read a lot. The hotel needs a bit of TLC but it's clean and warm and most staff are pleasant and helpful. Breakfast has a reasonable selection from 0700-1030 which is sensible for people on holiday. Location is fine. About 5-10 minute walk to the centre where there are nice shops and restaurants.

It is a good hotel near the city, good breakfast, clean rooms, good bath with hot water any time. They don't have room service.

Excellent value for the price. Not so far to the lake. Wifi is useless, it never worked during the whole stay. Rooms in 5th and 6th floor have nice views.