Central

Room was clean and tidy and bed was comfortable but we could hear a lot of noise from room above in the middle of the night which disturbed our sleep for quite awhile

Very comfortable

You know what to expect. Check in was quick and friendly. Free parking and wifi and places to eat. Worth the money.

The two members of staff i met are lovely people.

Walls between rooms thin and I could hear neighbours having conversations, also floor boards above were a. Bit creaky could hear people walking about on the first floor.

Just a one night stay for me and the lads in between jobs Hotel was convenient clean and comfortable Also a big shout out to Jackie on reception who was very helpful and very welcoming, after a long day it was good to see a cheerful soul Thanks Jackie and the

Very friendly receptionist Jackie , supplied All information needed.

Struggled to find the hotel not clearly marked. Phoned customer services… first person left me on hold for 12 minutes. Phoned back again a lady clearly took the piss out of me asking for all my details then when asked for the hotel number gave me a fake number. Third time time lady gave me the number I had just called on. After asking the police where to go I got the help. Lady at reception was amazing! Incredibly helpful and disgusted with the service given. Hotel was ok, but more detail on cleaning needed but still pleasant overall. Thankyou to the lady on reception!!!

We were really fortunate during our stay to have Carole as our personal concierge. She provided us with local delicacies including the celestial "haribo" as opposed to the expected chocolate which is so cliche. Carole really enabled us to have maximum enjoyment at the property. We would have enjoyed the room for much longer had we not got completely lost twice: first having initially exited the northbound carriageway to find there was no hotel, realising the mistake and then heading towards Coventry to find a place to join the southbound carriageway; and second trying to find at least one sign pointing the way to the hotel behind the many parked trucks which obscure its presence from the entrance to the services. However given what we planned to use the room for the veiled location was not unappreciated. I would say it would be a good idea to bolt the beds to the wall as when it gets a bit rough it did tend to drift and it's difficult to find your rhythm when you're wheeling across the floor. The hanging rail in the wardrobe was good and sturdy and took a fair bit of weight which only added to the fun Carole had already provided. Unfortunately our stay did have a downside. There was a strange device hanging out of the window which we assumed would have heightened our erotic experience. However we were very dissatisfied that carole decided not to leave the key.

There was a stench of urine in the room.

Beautiful and lovely Everything was just fine

Hotel is fit for purpose if nothing special is expected. Beware, access to the hotel from the M1 Northbound is through the service gate at the back of the lorry car park. Ring the bell and they will open the gate allowing you to cross the motorway. Satnav won't know and as a result, you can also access via the A5, look for the Service Gate just alongside the bridge.

For the most part everything was great! Out of the way from the F1 meaning everything wasn’t too congested when we travelled back and forth. Lovely short cut shown by the staff. Only disappointment was the lack of working plugs in the room!

Staff where very welcoming and helpful for our stay with good information on area and how to get to places. Room was clean and tidy although some of the fixtures where looking tired. Overall it was good for a overnight stop.

The staff who checked us in and were there for the duration of our stay were absolutely lovely! They really made us feel at home. Room was pleasant and spacious, bed was comfy and the bathroom was very clean. Nothing to complain about! We stayed here en route to a concert at CBS Arena in Coventry which was only a 30min drive away so ideal for when travelling up to a concert.

Staff very friendly x

Lovely staff

Affordable and most importantly it is well maintained and clean.

Handy location if traveling up the M1. Helpful and friendly staff.

Room was just about big enough for my husband on his mobility scooter. Bathroom was not very good for him as he needs a shower/wet room, the accessible rooms at this location only have a low bath. Oversll it was very clean and seemed to be well maintained. Currently there is building work being carried out which means the parking is not as close. Reception staff friendly and helpful.

Very comfortable bed. Large spacious room, great shower and excellent check in staff.

It is what it is! Great value for money if you are breaking a long journey going north or south. Basic, no frills - you essentially get what you pay for, which is a comfortable bed and a decent shower before the next leg of your trip. I arrived late at night which might explain the 'utilitarian, form-filling focus' of the welcome from reception, but the cleaning staff the next morning were cheerful and friendly enough.

Excellent stay. Lovely staff. Nice touch with a chocolate on my pillow

Walls are thin but it was a welcome bed when i needed it

Very comfortable bed, room was great, staff very welcoming

Really friendly staff. We stay here a lot due to convenience. Always welcoming. Room 19 big and spacious. Ideal if you need to do some me work. Good WiFi and mobile reception unlike other hotels nearby.

Cosy night stay , the parking was rubbish but was a good. Night sleep for our family ! The night staff was brilliant and accommodating us and very polite ! Rooms were clean and would definitely stay again 👌

Value for money.

Dirty tissues under the bed also cut my leg on the bathroom floor due to wood sticking out. Bugs in the toilet roll holder and muck on the head board of the bed

Staff are next to none and always put us at the back of the hotel

Easy access from M1. Convenient, nice staff, spacious rooms, comfortable bed.