Had a very enjoyable stay the staff were excellent couldn't do enough for you

How can you call this a hotel, very very disappointed, carpets are seriously dirty wallpaper falling off waterstains on every ceiling it smells really bad of damp, room's are not cleaned bathroom was dirty big black hair in the bath wouldn't stay there again and found out homeless people live there too stay at your own risk and why we was there customers had money and personal belongings stolen

Ok

Well worth every penny

Very well presented

Hotel was perfectly fine, the only issue we really had was that the place is cashless, and this was not mentioned anywhere beforehand (I have had a quick check again before making the review). This caused a bit of a problem getting to the hotel after midnight and only having cash, but luckily was resolved and the staff were great about it in fairness. Just maybe make that abundantly clear before people book?

First impression as you pull up, were not great,the hotel looks a little tierd and dated ,could do with a lick of paint, and a bit of a tidy up. We rocked up to reception, fella sitting on a chair, never really said 2 words , we said we are checking in, name ,we then filled in a form, key was given, .what happened to ,good Evening, welcome to The Trecarn Hotel, customer service seems to have gone out the window, and your supposed to put up with what they dish out, well not me. Room was small and compact, a few cobwebs on the lights, and radiator, the garden out the back ,had plates and cup outside, and they were still there when we left sunday morning doesn't really create a good impression. Shower was decent, and it served a purpose, would i stay there again, no i would'nt, would i recommend it, no i wouldnt.

Loved the area and local to other destinations. Great price with entertainment most nights. Great stay thank you

Very basic room, bed was very uncomfortable hardly slept, cobwebs around corners of ceiling ,mould along bath. Lucky only overnight stay. 1 tea bag and 1 coffee sachet!!

Everything great

Room smelt of damp shower leaked stained everywhere just grubby spoke to a lady in another room and she went and got bleach to clean her bathroom before she could use it

A good hotel ashort bus ride from Torquay but a much quieter resort and very nice sea front with views.

Cheap 2 night stay. Was dubious after reviews but can honestly say was a lovely stay. Room basic but everything you needed. Bed and pillows clean and comfortable would definitely stay again and include breakfast next time!

Lovely clean everything we needed for a reasonable break a bonus singers on both nights

Good

Lovely garden

We booked for two nights, but room not what they’re giving you to choose and everything completely different what on photos, room was stinky and floor moves when you walk, little box, couldn’t stay second night

The hotel looks a bit run down and the rooms are basic and in need of redecoration. However, every member of staff was helpful and courteous. There was entertainment each evening and the public areas were comfortable. There had clearly been some investment recently as the shower was new and that was great. There is tea and coffee in the room and can be replenished at reception. In all, for the price, this is a pleasant place to stay and it is close to the town.

Good value stay.

Pheonix nights

The hotel staff and maids were very helpful and friendly and ready to assist in any way possible. The condition of hotel is old and needs updating. There was no curtain door and shower curtain was small so i had to put towels outside in order not too get too wet. There was no room service every day...probably trying to save money. I would stay because of location but overall i was disappointed as clearly no money is being spent on the property.

We were staying for one night to attend the theatre. It looks quite run down from the outside. But we were made to feel so welcomed by the lovely lady on reception. The room was clean and ideal for us.

The place is great well priced and located brilliant

Perfectly good budget hotel near coast, no parking but on-street parking on the same road is plentiful. Staff very friendly and helpful.

The staff are friendly. I love to spend a night there because it is suitable for me and close to my workplace. Always when I request a quiet room, the hotel found for me. It is great.

"You get what you pay for" is the perfect adage for this hotel. One night stay in single room. Bit damp, bit musty, so small the bathroom door opened halfway before hitting the bed, ground floor window didn't open. Black mould in shower, and lovely view of the gas cylinders out back. But for £33, the sheets were clean and the bed adequate, and once the loud, live, Sunday "entertainment" had stopped at 10pm and the room on the other side of the paper thin walls had turned off their TV, sleep was found.

staff was rude and condescending, said free wifi but was actually 7 quid for a night, toothpaste marks on mirrors and hair in the shower grotty

Nice cheap hotel

Excellent value for money, room was clean and comfortable. We didnt have breakfast but that also looked very nice

Stayed one night only, arrived too late but the reception was opened.

No parking available we had to park about half a mile away I am disabled and had to carry my bags and cases up a hill. Then the actual room was up and down stairs and a long narrow long passages. Had to keep curtains closed as the room was overlooked. Was insulted by another guest on the way in because of my clothing. Will not recommend and definitely never stay there again.

All generally good just some areas of the building are dated/ rooms, & the beds are very firm, would benefit with foam topper would make them more comfortable until replaced. The parking is a bit hit & miss as it's on street parking.