Walnut Tree Hotel
4.3
Excelente(276 Comentários )Hotel em South Somerset District
Hotel de 3 estrelas
Razões para reservar
Inclui comodidades essenciaisJardim, Internet/Wi-Fi, Estacionamento e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Walnut Tree Hotel
Hotel confortável estrelas com 2 restaurantes e café da manhã de cortesia
Este hotel para não fumantes oferece 2 restaurantes, bar/lounge e jardim. Café da manhã continental grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos.
Walnut Tree Hotel dispõe de 12 acomodações com cafeteiras/chaleiras e secadores de cabelo. Os quartos contam com TVs de tela plana.
Este hotel para não fumantes oferece 2 restaurantes, bar/lounge e jardim. Café da manhã continental grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos.
Walnut Tree Hotel dispõe de 12 acomodações com cafeteiras/chaleiras e secadores de cabelo. Os quartos contam com TVs de tela plana.
Os banheiros possuem banheiras ou chuveiros e produtos de toalete de cortesia. Os hóspedes podem acessar Wi-Fi gratuitamente. O serviço de limpeza é fornecido diariamente e comodidades como ferros/tábuas de passar roupa podem ser requisitadas.
Comodidades
Internet/Wi-Fi
Estacionamento
Varanda ou Pátio
TV
Jardim
Mapa de South Somerset District
Atrações nas proximidades
Quartos disponíveis
Standard Double Room
1 Duplo
Acomoda 2
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Comfort Twin Room
2 Solteiro
Acomoda 2
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Double Room
1 Duplo
Acomoda 2
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Standard Twin Room
2 Solteiro
Acomoda 2
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Deluxe Double Room
1 Cama queen size
Acomoda 2
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€€€€
Comentários
4.3
Excelente(276 Comentários )4.3
Room dirty and dated bed wasn’t great and breakfast was cheese and ham however it was cheap
4.3
Pleasant staff
Lovely place to stay very clean and comfortable
4.3
I asked prior for a room with a bath, no response and after arrival only shower. I asked for a bath and this was sorted.
Room was cold, poor lighting, spiders everywhere, no bath mat ..it was very slippery, no soap at all provided.
Good was friendly kind staff, breakfast good.
4.3
Ok, I booked because of price, but the room photos looked good and it was rated on hotels.com as 8.0+. We booked the deluxe double and were looking forward to a comfortable night breaking up a drive from Cornwall to Cambridge. We arrived and were shown to a tired room that looked nothing like the picture. The bathroom was not clean and there was a sugar packet in the middle of the floor, obviously attention to detail was lacking. Then I sat on the bed, it was terrible, the mattress had collapsed and felt like it may have been supplied when the pub was built. We went back to reception to be offered the only other room they had, a twin on the first floor. The carpet on the way to the room needed a good clean but we hoped the room would at least be comfortable. Alas a similar story with the room and the beds may have been worse than the original. Back to reception, having already been told on the way to the second room, “nothing we can do you’ll need to take it up with the third party booking service”. I showed the picture of the room as booked on hotels.com and was told “yeah, they always show that picture, I’ve asked them to change it but they haven’t” then “you did only pay £36.29 for the room, they’re normally £120” actually we paid £45 so looks like hotels.com take 20% commission on that booking. As it was only £45 I decided a good night sleep was worth more than that, so chose to continue the journey and drive another 4 hours and get home. If I had paid £120…
4.3
Value for money, ideal for visiting the surrounding area or just as stopover on route.
Evening meal was very good. Although don’t expect massive menu.
Food was very well priced and freshly prepared.
Room was ok for night. But found pillows a bit flat
4.3
The staff is nice but it need to be clean it's a small place very cute but the vibe is not good the food is good
1 clean it
2 be more warm with your customers
4.3
On arrival it was obvious the room hadnt been hoovered at all. The man did apoligise and go and get a hoover to do it. I moved the lamp and a dust outline was there. Tv didnt work and wifi wouldnt connect the whole stay. Metal lump where toilet roll holder should have been, no lightbulb in the mirror light, hook on main door lose and hanging so couldnt be used, door stiff and had to fight it to shut or open it. Door to bathroom was sitting diagnally badly ...so wouldnt shut at all. Because of cleanliness we didnt dare risk breakfast, so we can not comment on that. The bathroom was up some stairs but the window was on the floor, so you had to close the curtains if you wanted to use the toilet or shower or people in the garden could have seen us.
A really disappointing stay and unfortunately we will not be returning to this venue.
4.3
Amazing experience.
4.3
Appear to be short of staff. Noisy overnight. Continually banging of outside door. Probably due to weather but very annoying nonetheless.
The chain that now owns this hotel hasn’t done it any favours. Admittedly it sometime ago but wouldn’t stay again.
4.3
We looked forward to our visit but sadly were disappointed. We arrived at 3pm but were told we couldn't check in as the system was down. Completely understand things like this can happen but when we asked when it would be possible we were just told no idea, then told they wouldn't be serving food that night (a Friday) as the chef had gone home and then the barman disappeared. At 4.30pm a long standing resident said he could show us to our room. The towels and bedding were clean but the carpet was filthy and the bathroom just had the empty toiletry bottles from a previous resident. The continental breakfast the next day was fine. Perhaps we just caught them on a bad day but after our experience, we won't return.
4.3
We found the hotel lovely the staff were very helpful
Slight problems we were in maple 1 and the bathroom door didn’t close i
Quite a few cobwebs in bathroom and bedroom all low and floor level so could be reached
The laundry hadn’t arrived so we only got 1 large and one small towel the staff were very apologetic and when we went to breakfast we were given towels
Continental breakfast was good but unfortunately coffee machine didn’t work but was fixed that day
Also had r got any decaf teabags but I always carry my own so not a problem
4.3
The young staff are not welcoming the mature ones are there was no tables to eat so was told we could eat outside then they managed to find us one the first table we was going to sit on we was told was reserved however no one sat on it except staff we only had 1 bath towel and no one turned up for breakfast by the time someone had to get in Kenny which was good of him had to wait by then we had had enough and left
4.3
Stayed here for a one night stopover. Ideally located off the A303, all the staff were very friendly and welcoming. Evening meal and breakfast food, everything was good. Our room however let it down, window blind broken and obvious it was. So our room was very bright in the morning. The mattress on the bed is beyond redemption, springs gone in a couple of places. It caused a very uncomfortable sleep and it really soured the stay. Furniture and carpet appear to fairly new and though the bedroom is small the room good value. Bathroom is a little tired but acceptable. Hopefully the owners invest in some new mattresses.
4.3
Another comfortable and welcoming stay. Thank you
4.3
Property was dated , piles of old chairs carpet in car park , ONE BRIGHT SPOT WAS THE CHEF , FOOD WAS AMAZING.
Was like pulling teeth trying to get a drink at bar as staff were always sat outside smoking and on phone .
Paid for a deluxe double and got a very basic dated room.
Poor
4.3
Nice little hotel. Clean and quiet rooms and friendly staff. Main evening meal was excellent. Breakfast basic but sufficient.
4.3
Stayed 5 nights. Room decor tired. Had to ask for carpet to be hoovered as it clearly hadn’t been. There was a shortage of bath towels for 2 days as they had not come back from the laundry company so extra hand towels were provided. On 2nd day a member of staff took some from an unused room for us.
Hadn’t realised until day 2 that we needed to register our car details for the car park on a computer at reception as we were not told on checking in and found out by chance.
On our 4th breakfast I had to ask for mugs and spoons but it wasn’t the usual staff member on duty.
Breakfast continental as advertised but simple.
The receptionist and usual breakfast lady were very helpful and pleasant.
4.3
Goods facilities and atmosphere
4.3
Stayed for one night, hard beds, thin pillow, dust, cobwebs, dusty smell, poor breakfast - we left without having breakfast. Would not recommend!
4.3
Very comfy bed parking excellent host very accommodating pleasure staying there excellent breakfast although continental plenty of choice cereal yoghurts fruit cheese ham toast croissant coffee fruit juices what more could you wish would recommend.
4.3
Made very welcome and
4.3
Nice place to stay, friendly staff, clean room and great restaurant
4.3
Very nice place for a quiet break. Staff are very friendly and helpful, they have a quiet little pub.
4.3
Walnut Tree is okay, no more than 3*. The staff were friendly and accommodating however there were issues that shouldn't have even been present.
Upon arrival it was evident that my room No.1 had not been cleaned. The sheets had been changed but the carpet was covered in "bits", there were cobwebs and the bathroom had hair in the bath tub, on the floor, lotion in the tub, half an earring, soap scum all over the sink taps and floor and the loo hadn't even been flushed (gross). I couldn't put up with it so told the woman who checked me in - Sharon?? - and she seemed mortified and disappointed with her "cleaning staff". She came and cleaned the bathroom herself and quickly hoovered and made it habitable but it obviously wasn't the standard it was meant to be. This isn’t an expensive hotel but cleanliness is a non negotiable.
The sheets were clean but the mattress was uncomfortable, the curtains don't block out much light and the ceiling lights were bare bulbs - no shades.
I am grateful for Sharon fixing the problems, but i wish there hadn't been said problems to begin with after a 2.5hr drive to get there.
4.3
Great find this! Clean, neat accommodation with helpful staff. Well priced and the breakfast and coffee was great!!
4.3
Nice area and helpful staff.
The downside was that there a fairly loud humming from what sounded like an extractor fan had been left on somewhere and which was constant throughout the the night and made sleeping tricky. I was in room 2 but it was elsewhere in the building.
4.3
Enjoyed my stay here and would recommend and look forward to staying here again sometime.
4.3
Peaceful location. Good bar food though didn't seem to cater for Vegans. Room spacious but very tired. Beds saggy and uncomfortable. Ceiling dripped water when upstairs used shower and signs of staining so obviously a regular occurrence. Shower good but fan didn't work and clogged with dust. Breakfast was supposed to start at 8 but no sign of any staff until 8.30. Coffee machine unavailable and all very self service. Overall very disappointing, would not stay again.
4.3
Room poor, dated, no mattress protector, easy chairs dirty, unsure if the smoke alarm was working (?)
The room rate was cheap however basic cleanliness is a must
Breakfast was ok, toast and cereal but coffee machine not working
Ate at the pub and service was slow not enough staff seeing to paying guests
4.3
Friendly staff , good customer service . Rooms comfortable , a little old fashioned but suits the style of the pub . Staff could not be friendlier they were all very nice
4.3
Great location, very good price, good beer and food
4.3
Friendly but not clean. Cobwebs galore! Pictures on the website are very dated. The hotel now, is looking very tired and in need of a good clean. Food is very basic. Not restaurant standard. Bed was very hard and bedding basic. Carpark had old carpets and sofas stored in it!
4.3
The hotel (!) was serving coke from shop bought Cola bottles; we ordered food - the starter arrived 30 minutes after we ordered; our mains 1 hour after we ordered- which we simple ham egg and chips and scampi and chips. The room wasn’t cleaned after our first night. The bathroom tiles were mouldy. The bedroom hadn’t been dusted in ages. A film of dust on lampshades and tv table. The door to the room which was on the courtyard was dirty and covered in cobwebs.
The outside tables hadn’t been cleaned in weeks, nor the ashtrays emptied.The coffee machine in the dining room was dirty
Had Alex Polizzi been here I think she would have condemned the place .
4.3
Delightful host. Property has a nostalgic “good old times” feel to it. The surrounding countryside is idyllic; the 4-legged neighbours are very friendly (and tasty).
4.3
This property subscribes to the Basil Faulty School of Hoteliers. Light bulbs missing from fixtures or not working at all. A double room that you needed to climb over the other person to get into bed. Nearly half of the dinner menu was "orf" and the broccoli & stilton soup was out of date catering packet at best. A very disappointing visit in a quaint English village
4.3
Bit mixed… room for the price was very good value but a bit dated, towel radiator was on full and had made the room extremely hot had to get manager to turn off as both plastic tap caps were broke.
Bed…very comfortable but could have done with lighter quilt,
Food… excellent!!!
Service…. excellent!!
Breakfast (continental)…. excellent
Staff… excellent all of them!!
4.3
Lovely overnight stay in excellent facilities and the staff friendly.
4.3
Very good
4.3
Nice rooms. Good location. However, cleanliness wasnt fantastic. It was acceptable; however, the bathroom was not fully clean, there was a dirty tissue on the floor, and (most disgustingly) breakfast crockery was not clean. Most staff lovely, except for the gentleman who was working on Sunday (tall, with auburn hair). I simply asked for another bowl and it seemed like too much trouble to him. It took four or five of us to ask him to empty the drip tray on the coffee machine, as he kept going into hiding. He didnt even ask "how was your stay?" Or "was everything okay?" on checkout. He left a sour taste and the cleanliness slightly dampened what was otherwise a lovely property. With better management, the place could be LUSCIOUS.
4.3
Good value for money. Not 5* but entirely adequate. Wayne the manager was very personable and hard working.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em South Somerset District?
O preço médio de um alojamento em South Somerset District é de 100 € por noite. Este alojamento é 42 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Walnut Tree Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Walnut Tree Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Walnut Tree Hotel?
Encontrámos 5 comodidades para este alojamento. Isto inclui internet/wi-fi, estacionamento, varanda ou pátio, tv e jardim.