It’s a lovely hotel and the staff are very friendly,food is good and the surroundings are lovely and pleasant

Sadly the rules do not allow the sharing of a direct experience, which is odd really as that's what you review.... nevertheless this hotel is very much lacking ~ trained competent polite respectful staff including management, any kind of atmosphere, and incredibly lacking in headspace in the 2nd floor rooms where half the ceiling slopes. There is also no lift to the second floor so if you need one and choose to stay here despite the many similar experiences shared, make sure you ask at booking for an appropriate room. Seriously think twice before booking this hotel, it needs a lot of work to improve.

Our stay was quiet and the property clean. We had the fortune to be looked after by Charlette who is a huge talent and benefit to the hotel. Unfortunately the breakfast were quite poor and the scrambled eggs grey and smelly. We also requested a room clean and had the sign out in the door but it want done. Good quiet location but I probably wouldn’t stay there again.

Great hotel for a weekend get away with hubby and friends! The hotel was beautiful. Food was delicious. The staff were really friendly and helpful. Big shout out to the lovely on reception who went out of her way to sort us taxi's, when we were struggling. Thank you very much!! Will definitely be returning.

The Dunes is a beautiful hotel in a great location- easy access to beaches and gateway to The Lakes. It’s light, airy and spacious. The grounds are landscaped tropically with a lovely adventure playground for children. The hotel is pet friendly and the staff couldn’t do enough to help us. We are at the restaurant, which accommodated us well as vegans. We loved our short but sweet stay there.

It’s like returning home when we stay at The Dunes. Beautiful hotel with just the friendliest staff and at an affordable price. It’s a Pit stop for us this time, as our main holiday is in Northumberland but usually we would enjoy the little walk down the road to the exquisite national trust currently under threat beach - Roanhead.

Staff very helpful. Lovely stay despite the weather. Thank you.

Fantastic hotel, brilliant service and great team. Only issue was your bed isnt as comfy as mine. Would gladly stay there again

We had an excellent stay at the Dunes i highly recommended staying here.

Great stay. Adequate room. Good walk in shower. Pet friendly. Nice staff. Didnt eat so cant comment. Beach nearby ( approximately 1 mile ) is gorgeous.

Friendly staff, very dog freindly

Nice hotel. Dog and family friendly. Decent size rooms large enough to easily fit a dog bed and travel cot.

The location was great - quiet and out of the way but easily access to local attractions. I did find the room a bit warm on arrival and had to immediately turn off the radiators and open the windows. Also, the bed was a bit too hard and uncomfortable for me but that’s personal taste. The wash basin in the bathroom was cracked and I could have done with a hand rail to get in and out of the bath but that was my own fault for not requesting an accessible room.

Had such a relaxing time staff where great and such a lovely get away would highly recommend

Lovely stay at short notice! Great room.

The room did not have adequate lighting to do work, when I brought this to the attention of the staff as the light was not operational, they just took the bulb out and did not replace it, the clock was not working so one I pointed it out they just removed the clock and didn’t replace it, my room on first night of three could not be cleaned as I did not have a tag for the door handle - not enough door tags for the number of room

It's a lovely place for a chilled getaway. Very nice and welcoming staff, great food and the place simply looks quality. Not a great deal to do in the area unless you have a car but theres plenty of nice walks to take.

Great hotel especially if you have a dog🐶We were able to sit in the bar area to eat and the food presented was very good. The staff could not do enough to help and were extremely pleasant. The bedrooms were very clean and comfortable. The hotel,itself, was a little tired and could do with a general makeover but overall excellent stay for 3 nights and we will be returning

My room faced away from the coastal view. Not a big deal, but i would have preferred to have been able to see the sum setting over the river Duddon estuary rather than a view of a nearby quarry.

Stayed for a wedding. Decent size room. Lovely comfy bed. Very quiet. Some small niggles. No glasses or coat hangers in the room. Didn't discover this until we went to bed about 1am. Also didn't like the way the fresh linen & towels for the next day's guests were on the floor in the corridor when we went for breakfast. Not very hygenic!

The hotel is situated in a peaceful and quiet area and the room was a good size and nicely furnished. However, there was quite a few things we noticed and made the stay overall just OK. Firstly, on arrival and throughout the hotel there was an intense smell of cow manure from the surroundings, we understand that in the countryside this is normal however inside the hotel some air fresheners wouldn’t go a miss.The room was rough round the edges, it seemed dated even though it was one of the refurbished rooms and there was a lot of stains on the carpet. We were put in a ground floor room and the room was extremely hot at night but felt we was unable to open a window as it didn’t have a latch and opened very wide so was not safe. There wasn’t any air con system in the room but there was 2 fans provided that we found in the wardrobe, one of which didn’t work and the other was very loud disrupting our sleep. We ate at the in-house restaurant which was also rather mediocre. The food came quickly but wasn’t great for the price we paid. The staff in the restaurant seemed untrained and unprofessional. A couple of things was that we ordered steaks and was not asked how we would like them cooked. Also, part of our drink order was forgotten about so had to ask multiple times despite being one of four occupied tables in the restaurant. We were not asked how the stay was on check out, we did not have a very enjoyable experience and will not be returning to this hotel.

Restaurant food fantastic, service poor as one young guy serving overworked. Room bed lining was dirty ! Mattress cover not covering mattress properly and damaged (reception sorted quickly though and gave 1 free breakfast). Bedroom lovely, bathroom very tatty and worn. Hotel was very quiet. Would still stay again though.

Restaurant and food was brilliant. Room was ok a bit worn. There was no soap, shower gel or shampoo. Lovely view though the window.

Waiter didnt ask about food allergy info so was made worse when he brought over the prawn linguine instead of the chicken! Was quickly removed without causing a reaction so was fine in the end, food we had was beautiful 😆

Couldnt fault the staff and friendliness, dissapointed in price of breakfast and in particular the continental which consisted of just cereal, yoghurt bits of fruit and juice and std bread for toast, no sign of cheese or meats which i thought was common. Very minimal shower and hair products in room, no glass in bathroom whether plastic or not, also didnt realise how isolated the hotel was and unable to walk into centre due to dual carriageways.

Stopped here in March and wanted to return in the summer which we did and not disappointed. Very friendly staff. Dined in restaurant both nights and both excellent. Toured around the area Cartmel lovely little village.

Motor way slightly noisy during the night - however this was bank holiday weekend Breakfast has a wide range to choose from

Staff on site are awesome, so friendly and helpful. Was having a difficult personal time on my stay and all staff went out of their way to help me, check on me. I very much enjoyed my stay and also the surroundings are lovely

Room never got stocked at all with tea and coffee no bed change in 3 days and tv not working but didn’t have a spare shower was dirty on arrival

Good rooms warm and comfortable with excellent friendly staff.

Very friendly staff lovely hotel a little gem. Evening meal was one of the best then drinks in the bar area. Decor lovely.

A brand new feel to the place with amazing staff, who couldn’t do enough for us and our fur baby. Excellent food that catered for all dietary requirements ( ie carnivore and vegan!) Gorgeous dog bed, bowls and treats provided for Winnie. Lovely location for a walk to a natural gem of a beach! We will be back. Thank you Dunes .