We just came down for the night and we had a very nice room with views of the bay and the city. The room was extremely clean and the staff was excellent. Parking was easy and close to many restaurants. They also have a very nice bar and we were served by Clayton, she was excellent.

Very elegant hotel! Would book again.

The property had a great view of the bay, when you walk into the lobby it just smells clean and like a 5 star hotel. The staff was very helpful and kind. I forgot a contact case and one the staff had an extra and gave it to me to make sure I was taken care of. The roof top pool was relaxing, and beautiful to stare into the bay as sun sets. The rooms were very quiet. I never heard any one next door or above or below us. Overall an amazing experience staying here. Will stay next time also!

calming and beautiful great food

Loved the view from my room, it looks out to the water and the USS Midway. Very easy parking, and Starbucks right underneath the property. I felt the area was very safe to walk around with my young kid.

Great location, walkable to many sites. Public transportation nearby. Beautiful inside.

Great service with a super accommodating staff, highly recommend!

Nice new hotel with good facilities and view over the harbour.

Solid

Nice and well located hotel

Don’t stay here. They will tell you parking is free when you check in and then charge you a $195 parking and amenities fee days after you check out

We recently stayed for a week at the property. The staff were very nice, full marks on their friendly service. If I had to share one thing that bothered me is the usage of the pool. In the room on the tv, the hotel info states "24 hours". We figured it was an error because we had never seen that before. By the pool I believe there was a sign that stated it was open until 10pm. But the fact was it closed at 6pm. Now, this hotel has a HIGH resort fee at close to $50 extra per night. We expected to be able to explore the city during the day and have a cool dip at the end of our day. Now, right across the way at the Springhill Suites, they have the pool open until 10pm and it was a big downer looking across and seeing their guests enjoy the evening and we were out of luck. Servers, bar open, I think they were even playing some sort of trivia game with their guests. We felt a bit jealous. I can't believe we were the only ones disappointed or even annoyed by this.

so far so good, not the best.

Pool was really small. Very poor experience in room service. Had to ask 4 times for them to clean the room and bring clean towels!

Had a lovely weekend stay at the intercontinental San Diego. Great location, walking distance to many of the great attractions of the downtown area. I enjoyed getting out for morning runs and hanging out by the pool. Amazing service from the staff at the property. Wonderful restaurants in the hotel and area. I highly recommended for folks looking for get away while in beautiful San Diego.

Very nice hotel and close to everything in San Diego

Checked in and told room is ready for you and then after getting in to the room - 1. Flush wasn’t working 2. Plugs weren’t working 3. Had to call multiple times, wait for 2 hours, make noises with rude voice then only they prioritized to fix it 4. Breakfast was included when booked through Expedia but charged the room after breakfast and then said I had to ask to take it out during checkout 5. Pool was closed by sunset but pool crowd wasn’t family friendly 6. No DoorDash dasher was allowed to come inside the lobby so every time i had to go all the way down to get the food 7. Unexpectedly Amenity fee was charged and it was 52$ per day. This was not mentioned during reservation 8. Bathroom didn’t have any toothbrush, toothpaste and we had to ask for it. 9. Room service wasn’t done on 2nd day of our stay and we had to go ask for it in the afternoon 10. Breakfast for free limits to 60$ - told at the time of checkout 11. In room dining breakfast is excluded- told only at the time of checkout 12. Made overall stay very inconvenient

Would be back to visit soon. Great location!

Excellence in service.

Very kind and friendly!

Barely got any running water at the sink, not even enough to wash your hands. No slippers provided like other Intercontinental, no one answered the phone in the evening

Probably better for a business stay than a family vacation stay Pool area and bar menu is very disappointing and rooms on the small side

Everything was great except cost of stay was exorbitant.

Staff and hotel were excellent. Took 2 days to get a kettle delivered, small issue but we like to make our own tea in the evening. Conferences can be pretty full on and we were locked out of the pool. Let me end by saying I love the Intercontinental and will stay again no problem.

Very friendly staff, great views of the bay, walking distance to many activities

Intercontinental prides itself on a higher standard and it wasn't met here. The resort fee is Outrageous and is the main reason I won't stay here again nor recommend this property. Front desk staff didn't alert us at check-in that we received a $22 credit until checkout and that was too late. They did credit me one day for a purchase on the day of checkout, but I lost the other day. The staff is really nice, but nobody answers the phone when calling down. That needs to change as well as alerting the guest of the Food and Beverage Credit. ELIMINATE THE RESORT FEE!!! $48/Day is a MONEY GRAB AND UNPROFESSIONAL!!! Overall, I won't stay here again, but I will give the Intercontinental Brand another chance to redeem themselves in Bali in December..... Last chance though!!

Pool is outdated and not intercontinental quality

Beautiful

Not wow…but this hotel was absolutely fine for a leisure trip to San Diego. Centrally located to get to lots of places, the things I liked about the hotel were the size of the room, the pool for a quick swim at the end of the day, the Starbucks downstairs that opens at 5am, the parking underneath the hotel and friendly staff. What I liked less was that housekeeping was a bit hit and miss, the room was really cold even with the ac off, that there is no room service after 9am and the restaurants close not long after that. If the price is right, it’s a good option in San Diego for a leisure stay.

Nice hotel but pool was a bit dissapinting, small and a bit cold.

Excellent costumer service! Great location! Best restaurants around.

Vera Nice location.