This was a good functional stay. Room clean but dated. Bed very comfortable. Bathroom tired but clean. The spa was excellent. Staff could have been more cheerful. The fire alarm went off at 4 a.m.and as we prepared to leave our room it stopped. No one contacted us to reassure or apologise. We had breakfast. Very average and again, staff were scarce and not that cheerful. 'Sit where you like and help yourself; its through there '. We also stayed for dinner. Decent menu but food average. We thought overpriced.

Very odd place with strange staff. The coffee machine at breakfast only served caffeinated coffee but I can only drink decaff. I asked the waitress if I could have a decaff coffee to which she said I would have to pay as otherwise she would get in trouble. This is discrimination. The hot food buffet was not kept full, there were lots of angry people conplaining. I went to the pool and asked for 2 towels as I wanted to use the sauna and you have to sit on one. The receptionist said she couldn't give me 2 as she would get in trouble. Everytime I asked for anything it was always these odd responses about getting in trouble. Staff are useless and always seem to reference getting in trouble if they did anything that wasnt pre approved by management. Golf was good but the hotel do not look after you at all ans make you verg uncomfortable. There are much better places around the country for golf weekends. I wouldn't go back here again.

Very good breakfast, very friendly. Good bar and restaurant. Good PARKING. Comfortable bed in single room. But wallpaper thin, Can hear absolutely everything!

Everything was great apart from check in due to lack of engagement on arrival. The breakfast was not great either should have found a location after leaving the hotel.

Nice enough hotel. Comfy and cosy. The rooms are clean and the staff are friendly and helpful. But the rooms and some communal areas need updating. There was a dreadful smell in the lift and 2nd floor hallway, which didn’t seem to go away overnight (it got worse). Just needs a bit of a spruce-up. As with all hotels - vegan options for hot breakfast were very limited, which is frustrating when we pay the same rate as the meat eaters (but this is a problem in most hotels).

Great service, clean and tidy, reasonably priced.

Very friendly staff lovely hotel, Just one us couldn’t have bacon due to smoked and the pool was very murky and not clear

The sauna was seemingly turned on as we arrived in the pool. It took 2 hours to start to get to anywhere near temperature so wasnt really usuable. This affected quite a few people who wanted to use it Nothing to do with the hotel but roadworks were bad during our stay, and combined with football, it was 45 minutes to travel 2.5 miles by car