Aircon gave us raspy throat. It was never cleaned properly. Cleaned twice in a week for 5-10minutes. Damp room on the side of a busy highway. One elevator used by cleaning staff .. it can take 20 minutes to wait. Can hear the room above through wooden floor. No access to water. No amenities.

It was perfect for my family! Located 10mins walk away from Ginza main street and not hustle-bustle. Room condition is great and all staffs are kind & friendly. Definitely I'll book a room when I visit Tokyo again.

This hotel exceeded our expectations - the hotel staff was very polite , informative and helpful in every way. The hotel room was spacious and comfortable for Tokyo standards, and the hotel location was close by to several convenience stores and train stations .

Take, our desk manager, helped us move to a new room after our original room had a malfunctioning AC unit at the peak of the Tokyo summer. He also gave us some great local guidance to eateries and gave us great navigation help for the subway trains. His smile and friendliness along with the rest of the staff there made this stay memorable. This location is within about 10mins or less walk to 3 local subway lines, and one line goes express direct to Haneda. It was also a short 15-20 walk over to Ginza, Tsukiji Market, and the Sumida River. It was also a 15-20 minute walk to Yurakucho and Tokyo stations. The 6-Person family room itself was meccha spacious with an actual walk-in closet. Beds were comfy and pillows ranged from firm to soft. Kids loved the bunks. The dining table and booths in the room were perfect for the days we did takeout on the rainy days. The clean and cold Fridge was perfect for all the nearby Lawson drinks and goodies. Their kitchen would have been nice to use if we had thought to goto the fruit market across the street. Be sure to take advantage of the free rental of the appleTV. This area was fairly quiet, but as it is literally next to an expressway, the motorbikes and racers could be heard about 2-3am, probably the only big negative if you’re a light sleeper. It does take some effort to goto the stations or other locations, but we prefer to be away from huge tourist-crowded locations and this location and facility worked great for us.

The best hotel for family. We cooked dinner in room and the room is very roomy. Staff is friendly and speak English. Overall I like this hotel it's family oriented and I will come back again.

I enjoyed the quality restaurant and cleaned area

Hard to find at first but once there met expectations. Within walking distance of central area, close to convenience stores and restaurants. Staff professional, very helpful and friendly. Great chain for families and those travelling in groups. Fully equipped apartment with extras available. Laundry facilities.

Great place, kids loved Pokémon room