Nice

I've stayed at four different hotels in Bogota, and this was far and away the best! The room was absolutely enormous, bed was super comfortable, and had an actual hammock in it to chill out and relax. Breakfast was tasty and the staff was super friendly and attentive. Even gave me a late checkout at no cost since my flight was leaving at midnight. My new go-to hotel in Bogota, and I plan to stay here every time!

The personal was so kindness

The hotel was clean, light, and the room was ample. It had a sink, tiny fridge, and microwave. The staff were pleasant. A couple of things didn't go super smoothly. For example, our sink leaked a little bit and they didn't fix it. We could not make the TV to work and we were too lazy to go down to ask for help. Our phone did not work so we could not call the reception. The location is great, it felt safe, the breakfast was fine.

It was great overall. It was not as nice as the pics made me believe but staff, breakfast and late check out made up for it. Location is also great close to lots of fun bars and my fav taco restaurant Insurgentes. I’d stay again

45 minutes to check in since the room was not ready. I arrived at 8pm.

This hotel is fault advertising. Guess has to ring the bell and wait for receptionist to open the door to enter the hotel, but the receptionist was hiding somewhere, never be at the lobby. Breakfast of the is bad. The whole staff and hotel NEED TO RENOVATE AND RETRAIN TO SERVE CUSTOMERS. This “ Suits” which is NOT CALLED “ SUITS “ this hotel is like Motel. The bottom line is this property is faked advertisement

We booked a Grand Suite but were placed in a small/regular room at first. Hotel staff refused to acknowledge that there was supposed to be a VIP amenity. Hotel did not provide any soap for the entire stay. No towels, we had to go specifically ask for towels two of the three nights we stayed there.

It was an interesting stay. The best part was having 3 separate beds and it was pretty roomy. But the shower was crazy. They put one towel in a room with 3 people. Getting in and out of the hotel was a hassle since we had to be buzzed out every time and the front desk seemed to be not there quite a bit. We were supposed to get a drink upon checkin which we didn’t. we asked and they said oh you should have asked at checkin. The breakfast was good, my friend was a big fan of the bone broth. It was pretty basic.

I checked out probably 15 mins after I checked in. I explained to the front desk my health concerns and why I couldn’t stay in a bedroom with no type of ventilation. He said it was ok and asked me to pay for the drink they gave me since I was cancelling. No action was done from their end.

I was in one room and later in the real suite. The real suite is really nice and I like it very much. I would suggest to get rid of the carpet in the one room. The area is quite safe and vibrant with night life if you enjoy it. Walking alone at night is not a problem. Colombia has become pretty safe it seems.

the staff at the front desk is amazing, very helpfull.

Just a TERRIBLE Place, (Staff, installations, services, etc.). Worst placer ever

- Great location in a lively area - Comfortable beds/pillows - Quiet - Good showers - Great staff at the breakfast - Had to ask several times for a missing towel - Complicated early check in and charged us for it whereas the hotel was almost empty - Floors not clean

Room was exactly as advertised. Great value. Nearby options for a variety of foods. Located along a main street easily accessible to taxi, rideshare, bus, or walking options for transportation. If you are comfortable in the urban setting the area feels safe as well, located by a variety of educational institutions and Parque de los Hippies. Overall great stay. Definitely reccomend.

Great location in Chapinero if you want to go out. Supermarket and pharmacy 2 mn away. The staff was super friendly and helpful. The room was of a great size. Clean room Good breakfast But no soap in the bathroom and a huge leak under the sink.

The best thing about the property is the people who work there! I love every one of them! They are amazing! The cook was fantastic and I enjoyed every day delicious breakfast! But, It looks like my expectation about my room was not met. In a picture it was one room, in reality, it was not even close! The window didn't have a handle to close it, so fresh air was always in my room. I was expecting a bottle of spirit for each room, but I didn't receive anything! No hammock or kitchen in my room either.

The hotel was very well located and the staff so friendly and helpful.

Very well located, and quite comfortable room. It made my stay quite relaxed and peaceful.

The staff was really friendly and helpful. The breakfast ends too early (10 AM) and there were several power outages in the morning, so I wasn’t able to work remotely because I would lose the wifi connection every 10 minutes or so.

Good location next to dining and some shopping. Quiet with a very friendly staff. Clean room with good size and a comfortable bed.

Very cold place .. I mentioned it but nothing was done about it. Need a jacket for going to breakfast and a jumper in the room.. had to ask to change to towels otherwise the leave the same one for few days.. dust is never cleaned.. the gym has 2 machines full of dust and the gym room is no clean and full of dust!!noice due to renovations very early in the morning ..front desk poeple never ask if anything needed. I booked with buffet breakfast but I ve been told that there is buffet only when there is a certain number of guest in the hotel and where there is it’s a poor light buffet..but the service at breakfast was great..I didn’t enjoy it and won’t return there.. they don’t offer /deliver what we see online .. very disappointed.,

Nice rooms

En lugar esta bien solo esta en una muy fea área y para entrar te tienen que abrir la puerta el que es este en recepción y si no hay nadie te esperas asta que lleguen personalmente no me gusto y esta muy frío y la zona hay muchos bars chéveres pero fue lo único bueno y cuando iba camino hacia el hotel me asaltaron no lo recomiendo si viajan solo o familiar solo si van con amigos y saben como pelear y esquivar navajazos

A EXCELLENT SERVICE

Is this hotel is terrible. 1st when I got there they charged me an extra $200 for my wife to share the bed with me. I ordered a king size bed and it was not king it was Queen and they would not do anything about it. The breakfast is not impressive at all we only ate one day and didn't eat the other day even though they charged us for it. The bathroom sink faucet was loose and there were 2 spots that leaked in the sink. They never sent anyone to fix it. One day the water completely shut off in the hotel and they didn't tell anybody about it. So we could not flush our toilet, our room smelled like urine and feces is for an entire day. They did not tell us when the water was back on. We were scheduled for 13 days we only stayed 6 because they refuse to fix the sink and we left. They refused to give us a partial refund for the days we stayed and they refused to give us a refund for the days we checked out early.

The host initially gave us two terrible the room in which the rooms were still dirty in both, the lamp was falling apart in the first room and the TV did not work in the second, also neither of these rooms was the one we saw in the images of what we had booked. Luckily we have friends who are locals and speak Spanish fluently who were able to get us the correct room; only after the hostess showed us 3 more terrible rooms. When we did final get the "good" room, the floor were still dirty, WiFi access did not reach this room, and the appliances and furniture were all poor quality. They did clean the room each day, but we had to buy our own toilet paper and hand soap as these were no provided. The water never drained completely from the shower or sink basins, and the mini fridge had the freezer section exposed which caused all our items to freeze inside. The hotel overall is not a 4 star hotel and the rooms have no charm or warmth (literally or figuratively).

Old sheets, beds are old as well, terrible breakfast, nice staff....

It was a nice clean room with a nice big comfy bed and good breakfast

The place is dated, the cleaning is minimal to non-existent, from the outside you’d think it’s an abandoned building - but it was extremely cheap, so you get what you paid for.

I liked the cleanliness I liked the manager Jessica she was very helpful; now the guys on the other hand the night guys and the waiter not so much They NEVER answered the phone NEVER...They were always looking in on their phones!!!

Breakfast was included. Love breakfast they had enough of everything. Last day of my stay they served some kind of rice with vegetables that was pretty good and chicken soup, for breakfast, (I’m not used to having these kind of food so early but it was delicioso)