Convenient location. Friendly and helpful staff. Quiet with good bedding. Good breakfast (typical European style) Some of pictures on Expedia site of hotels amenities were old and not valid anymore. There is no working spa like shown in pictures. Also, external outside sitting areas are very dated compared to pictures

Staff members are friendly and food is wonderful!

Breakfast variety the best I have ever had at a hotel buffet. Wonderful pastries and scrambled eggs as well as savory and cereals . Held luggage till 8p so simplified the day to tour. Allowed earlier check in at noon and check out 11a. Room renovated. Simple tasteful. The spa looked great. Few blocks from station made it so simple to get transit to Rome and elsewhere to uffizi etc. close to money exchange no fees and fair rate as well as hostels where there are bars. Great for families or groups.elevator and when finished a veranda with views.

Big room. Nice breakfast. WiFi doesn’t work in rooms. Booked here for the spa and was told on check in that there was no spa. That was pretty lame.

whether waz nice, staff was kindly, frendly and helpful, breakfast was amazing best hotel of florence

The staff was very friendly, the room was perfect for our needs, and the breakfast was amazing.

The property location is close to every main attraction. The hotel room needs better maintenance as the room smelled musty. The air conditioner would also turn off automatically and we had to call the lobby multiple times to make sure it was on. Overall the staff was friendly and the breakfast was excellent.

Four nights, ok bed, ok elevator, ok breakfast. Easy to get to Florence Train Station and to the tour busses, and an easy walk to David and Uffizi art museum.

Very good service and breakfast was very good and generous

Property was close to train station. An easy 7-10 min walk. Staff was friendly and helpful. Room was clean and air conditioning was fantastic! Breakfast had a great variety as well.

Hotel staff excellent, helpful & accommodating. Breakfast was just ok. Rooms & entire hotel was clean but its a old structure, lots of character but not much on amenities. I give it a 8 out of 10.

Location was great, very close to train station and walkable to major attractions of Florence. Staff were helpful and friendly. Would recommend!

Everything was great with this hotel, only one night there was a party next door because the hotel is situated next to a hotel and bar, my room was on top of the bar . We would have changed room, but because we were leaving in 2 days we decided to stay and it worked out well. The owner was willing to change our room which was very nice of him. Great staff.

There were bed bugs in the room. We found a bed bug running in the pillow in the morning (see the attached picture). Reported to the owner but instead of apologizing he just made excuses. The room we stayed was very smelly like sewage smell. Hotel refused to change the room when we reported it. There is a next door bar which is extremely loud every night till 3-4am.

It was a basic but comfortable stay in a good location. But the customer service was exceptional! We had to leave really early in the morning to catch our flight and they arranged for a taxi to pick us up, and even packed a bag of sandwiches, drinks and snacks for our journey.

Well done

This hotel had everything! Perfect location, great breakfast menu, a nice, quiet garden, friendly staff, 24 hour reception, the room, bed and bathroom were perfect. Even a fridge in the room. The best value for money ever.

Excellent location near to station. Good breakfast very clean. Bedroom very hot and aircon didnt work

The hotel staff were extremely helpful - I can't recommend them enough. So very friendly and considerate.

Hotel Mia Cara's front desk person when we arrived was fabulous! He was very friendly and helpful. The room was comfortable--the beds were hard, which we like, and the pillows were firm. Maid service came every day. Things in the room were not in great condition, and a few things mysteriously broke during our stay (when we weren't there, I think when the maid was cleaning, as it was the shower handle and toilet bowl brush). Construction was happening on the floor below us, so it was loud during the day, and the street outside was very noisy at night due to the bar next door, and early morning, due to people setting up their shops. Breakfast had a wide range of choices, which was a definite perk of staying here! It's close to the train station and walking distance to many desirable locations, especially the Duomo.

Location and service

Have only good things to say. Excellent location, great breakfast. Convenient to train station. We will use it again the next time we are in Florence.

Great location and friendly staff.

Great Place, location and staff

This hotel is in a nice location. About 2-3 min walk from the train station. Neighborhood is safe. Many restaurants nearby. The condition of the place leaves much to be desired. Internet consistently broke around 10pm in the evening for instance. bathroom feels small. There's room for improvement.

Hotel Mia Cara is located a 5 min walk from Florence main station. Check in was quick and the staff recommended us a fantastic restaurant just a couple of mins walk towards the centre. The room was okay for 4 people but all 4 of us did end with mosquito bites which was a surprise for November. Would recommend staying here.

Quiet. Well run. Helpful staff. Breakfast ibcluded.

Family owned budget hotel..v. very close to S.M.N.Station...4-5 mins walking distance to DUOMO..rooms are big with running hot water..breakfast is good with both hot n cold options..complimentary water n Coffee 24 hrs..with microwave to heat your own food.. overall a place to trust for family vacations..

Really central B&B with great breakfast. Clean room and helpful staff. Would def stay again

Wonderful location near train station. Breakfast was good.

The place close to transport and main attraction. breakfast is good not exaggerated. It's very reasonable for a cute small hotel.

The hotel is in a great place for getting around and is a short walk from the train station. The majority of the tourist sites are within a short walk and there are several great restaurants nearby. The hotel staff were able to help with several of our requests making our trip much easier, especially as my husband got a pretty bad cold while staying there. The rooms are well equipped and the breakfast has quite a few options so everyone should be able to find something.