My family traveled to the Florida Keys on 2/17/15 to celebrate my parents 65th Wedding Anniversary. Unfortunately on arrival late in the day, we entered a house that hadn't been cleaned or appeared had not been occupied in some time. In addition, it was apparent there hadn't been any significant upkeep of this house for quite some time with the exception of the pool and kitchen area. After night of some family sleeping on beach towels, I reached out to Coco Plum Vacation Rental by visiting their office. Later on the 2nd day they addressed towels, linen and some minor cleaning. I would not recommend this house unless I was coming to visit with a group of guys for a fishing weekend. Here is an example of issues encountered when renting Tiki Time... General Cleaning Throughout specifically… Lights and vents need thorough dusting includes cleaning bugs inside of all lights. Corners of floors have dirt and crud. The towels in the entire house appear as if they have been used for cleaning, some have holes. Linen musty and some sheets have holes. Many lights do not have lightbulbs. Kitchen lightbulb needs replacing. Rugs in some bedroom very dirty. There are 2 apparent areas of the house that have water damage in ceiling probably the cause of musty/mold smell. Most windows are broken and don’t open. Closet door is off. Furnace/AC room door in hallway needs extensive cleaning. Our family did ask for a partial refund for issues we encountered and had to deal with during our stay but rental agency stated they don't give refunds. I have stayed in many houses rented via VRBO. I would not stay in this house again. I would not recommend this house or stay at any property rented by Coco Plum Vacation Rentals in the future.