I read in a previous review that check-in’s are late, but I didn’t think it would happen to us. We arrived at 4:15 began our check-in process and were told it would be 45 minutes. We came back in 45 minutes and we’re told it would be an hour. We did not get all checked in until around 6:30. We couldn’t even drop our bags in the room. We did not make our Dinner reservations. Make sure you call ahead at 3 o’clock and have your room ready by four. Get on their list. Work with the property manager to confirm your room is available. These are just good practices at a timeshare. There is construction going on with the pool so we were unable to use the pool closest to us. The beds were super cozy. The place was super clean. The location was perfect for going out to Sonoma wineries. The staff was very responsive to all The corrections in our room. They did accommodate us by pushing back our checkout time until noon, which was nice and actually gave us a small gift.

The unit was well equipped and comfortable. We did not realize it had a Murphy bed, which was great for my granddaughter.

My family always loves Windsor. Had great Winter sun and a good time with family. Only complaint is the neighbor above me ran around and banged the ceiling every night. Calling the front desk didn't do anything. That withstanding, I will be back!

The property manager Kelly made us jump through hoops and delayed our checking in by 45 minutes just because we had booked through VRBO at the end of a long travel day! So that was very frustrating. They unit was great and was ADA friendly. The lack of handicapped or any parking near they unit was less than optimal.

We always love staying here. It's close to everything we love, like wineries and restaurants. Also golfing, if you like that. Would definitely stay here again.

Great location, clean condos, fun pools and amenities for the kids! I definitely recommendz