The hosts aren’t there and can’t be expected to text international numbers. Had to wait 45 min in the rain on the phone with VRBO to get key from the host. Host had attitude on the phone and in messaging afterwards because I stated the obvious. Phone on the wall rings all night for random people that lock themselves out of the building. They could have tried to make things better but would rather take no responsibility for being cheap and unavailable and blame me for their lack of customer service. Heavy police activity in the street below all night. If you want to party all night it’s a good location. If you want to sleep it’s the worst. No partying allowed though, it says, but cleaning lady was the only person available and she does not work for VRBO or the hosts. She worked for an outside company and I’m sure the hosts will blame her as well. Book anywhere in Sheffield, but here.